Pachamaya Holistic Wellness Boutique Hotel & Spa - Adults Only

Hotels
8.2 (673 reviews)
Avenida Uxmal , Cancún , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Comfortable rooms
Cons:
Cleanliness issues
Noise levels
Lack of basic amenities

Categories

Cleanliness
7.76
Specific concerns about cleanliness noted, with reports of dirtiness and unpleasant odors.
Service
9.23
Staff was noted to be accommodating and friendly in multiple reviews.
Location
9.27
Multiple reviews mentioned excellent location near major transport hubs.
Room Quality
7.72
Mixed reviews, with some mentioning comfort but noted issues like noise levels and lack of amenities.
Amenities
7.25
Lack of basic amenities in the room was pointed out.
Value for Money
8.21
Value perception seems okay, but some complaints about what is included in the pricing.
Food and Beverage
7.76
Some feedback regarding breakfast quality and availability.
Overall Experience
8.43
Overall sentiments are positive with noted enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:58

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Sun Terrace
Indulge in relaxation at our outdoor swimming pool and unwind on the sun terrace while enjoying the tropical Cancún weather.

Gourmet Dining and Concierge Service
Savor an exquisite à la carte breakfast each morning and experience personalized assistance with our concierge service for a seamless stay.

Convenient Location and Shuttle Service
Located near popular attractions like Cancun Bus Station and just a short distance from the airport, our hotel offers a paid airport shuttle service for your convenience.

Experience the epitome of luxury and comfort at Pachamaya Suites, Wellness & Retreats. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.2
Based on 673 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
B
Begum • couple • tr
9
2026-07-11 • via Nuitee
F
frederique • solo_traveller • fr
10
2026-07-10 • via Nuitee
J
Jake • solo_traveller • gb
9
Relaxing, calm and welcoming.
Pros:

I didn't have the breakfast but the menu looked great. The location of the place was great, within walking distance of the beaches, and the local town square which has amenities and local food places. The room was great, staff were excellent and it even included a complimentary class which was really enjoyable.

Cons:

The only minor thing I have was the work that was being done at the time which was quite loud during mornings and during the meditation class we had in the evening.

2026-07-09 • via Nuitee
L
Lea • solo_traveller • fr
1
Déception, manque de sécurité, honte.
Pros:

La taille de la chambre

Cons:

Notre court séjour dans l’établissement a pris une tournure négative lorsque que nous nous sommes aperçues que quelqu’un de l’hôtel nous avait VOLÉ. Plus de cartes de crédit, plus de liquide, plus de bijoux. C’est une honte.

2026-07-08 • via Nuitee
M
Melvin • solo_traveller • fr
8
Très bon séjour, nous avons été très bien reçus !
Pros:

Personnel très aimable, souriant et accueillant.
Chambre spacieuse, tout comme la piscine d’ailleurs.
Très bon emplacement, à 5min à pieds seulement de la gare routière.
Nous recommandons vivement !

2026-07-07 • via Nuitee
M
Moggi • extended_group • fr
8
Agréable séjour
Pros:

Grande chambre, espace piscine très agréable
Près du terminal de bus ADO

2026-07-07 • via Nuitee
C
Carlos • solo_traveller • mx
10
2026-06-25 • via Nuitee
L
Laura • solo_traveller • es
8
Pros:

La amabilidad del personal. Al quedarnos 2 noches pudimos hacer una clase de pilates y nos dejaron usar la piscina despues del check out

Cons:

La cortina deja pasar mucha luz seria fácil de arreglar poniendo un estor opaco.
La cama son 2 camas individuales unidas.

2026-06-24 • via Nuitee
D
deborah • couple • us
10
2026-06-17 • via Nuitee
G
Gian Carlos • couple • be
8
2026-06-16 • via Nuitee
S
SAMANTHA • couple • fr
10
Bon séjour.
Pros:

Un bel accueil avec des informations et explications claires.
Très bon emplacement à côté de la station de bus ADO. Hôtel très jolie et propre avec pleins d’activités proposées.

Cons:

Un mini frigo dans la chambre. Mais sinon tout était parfait.

2026-06-12 • via Nuitee
N
nadia • solo_traveller • fr
10
2026-06-12 • via Nuitee
Y
Yaismir • couple • cu
9
Cons:

Que las duchas no tienen mucha presión de agua

2026-06-10 • via Nuitee
J
Jean-Baptiste • couple • fr
10
Excellent
Pros:

Le calme et la beauté du lieu

2026-06-10 • via Nuitee
Y
Yasmin • couple • au
8
2026-06-07 • via Nuitee
M
mika • couple • gb
4
Pros:

צוות אדיב

Cons:

תקרות נמוכות שיוצרות קלאוסטרופוביה.
אין טלוויזיה בחדר.
אין מיני מקרר בחדר.
לא היה לנו מים חמים ולמים במקלחת היה ריח של חלודה או מתכת.
בריכה שלא נראת כמו בתמונות.
מיקום לא במלונות למי שמחפש חופשה, לא הבנתי למה אנשים מתלהבים ממיקום מרכז העיר.
מבחינתי המחיר לא היה שווה את השהות.

2026-06-04 • via Nuitee
D
Danya Isabel • solo_traveller • mx
10
2026-06-01 • via Nuitee
J
Jensley • solo_traveller • nl
10
Super! Ik zou het zeker aanbevelen aan iemand.
Pros:

Het is een rustige en spirituele sfeer.

2026-05-31 • via Nuitee
Y
Yesenia • couple • us
1
2026-05-29 • via Nuitee
S
Sharo Marisol • solo_traveller • mx
10
Excelente y delicioso !
Pros:

Excelentes instalaciones, ubicación, atención, restaurante delicioso y servicio espectacular !

Cons:

Nada, todo estuvo perfecto

2026-05-29 • via Nuitee