Condesa Lofts & Residence Hotel by VH

Hotels
7.7 (191 reviews)
238 Avenida Nuevo León , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Ironing service
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Cleanliness issues
No AC
Missing amenities

Categories

Cleanliness
6.53
Several reviews mentioned issues with cleanliness and the condition of linens.
Service
9
Staff was friendly and helpful according to multiple reviews.
Location
9.04
Proximity to transport and local attractions was positively highlighted.
Room Quality
6.99
Rooms were described as spacious but also negatively for coldness and noise.
Amenities
7.02
Multiple amenities were missing or in poor condition according to reviews.
Value for Money
6.98
Some reviews indicated disappointment comparing to pictures and expectations.
Food and Beverage
8.53
Coffee shop on ground floor was noted positively.
Overall Experience
7.5
Mixed feelings expressed; some enjoyed the space while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:53

Property Description

Luxurious Accommodations with Modern Amenities

Convenience at Its Best
Featuring a private entrance and a 24-hour front desk, our apartments offer unparalleled convenience for our guests. The lift access ensures easy mobility throughout the property.

Fully Equipped Kitchen and Italian Breakfast
Each unit is equipped with a fully stocked kitchen, including a coffee machine, microwave, and toaster. Start your day right with a delicious Italian breakfast served every morning at the apartment.

Breathtaking Views and Comfort
Some of our rooms offer stunning city views and private terraces, providing a serene escape in the heart of Mexico City. With free WiFi, plush bedding, and impeccable service, your comfort is our top priority.

Book now to experience the perfect blend of comfort and luxury at Condesa comfort by VH lofts & apartments.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 191 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.98
Food and Beverage: 8.53
Overall Experience: 7.5
V
Vivi • couple • mx
4
Expected more
Pros:

The location

Cons:

The bed was horrible, we only had one towel

2026-07-04 • via Nuitee
E
Elizaveta • solo_traveller • mx
6
Pros:

Receptionists were fantastic. Very helpful and friendly. Loved the view from the roof.

Cons:

Everything seems to be super dated and has stains - towels, sofa. It’s very cheap set up. But worth for a budget staying.

2026-06-29 • via Nuitee
S
Sihem • couple • fr
5
Pros:

J’ai seulement aimer l’emplacement

Cons:

Le lit n’était pas confortable il faisait froid le soir dans le logement de plus j’ai oublié une trousse de toilette qui a disparu car le personnel ne la pas retrouvé assez déçu 😕

2026-06-29 • via Nuitee
M
MAYRA • couple • mx
5
Good location but needs a lot of maintenance.
Pros:

Location

Cons:

Bed and pillows are so uncomfortable.
Shower was dirty
Towels so so worn.
Needs to be painted.

2026-06-14 • via Nuitee
G
Gian Mattia • solo_traveller • it
7
Pros:

Ottima posizione, staff molto gentile.

Cons:

Abbiamo soggiornato 1 settimana, è stato fornito 1 rotolo di carta igienica, i successivi bisognava pagarli.
Nella prenotazione era inclusa la lavatrice e il microonde che invece non c'erano e la lavanderia era a pagamento e non c'era neanche il sapone.
Quando ha piovuto l'acqua scendeva dalla luce del bagno allagando a terra.

2026-06-09 • via Nuitee
L
Lilu • solo_traveller • mx
10
Pros:

A lakások egész tágasok voltak, a személyzet kedves volt, és segítőkész mindig. A mosás ugyan fizetős, de olcsó és egyszerű. Az internet minősége megfelelő volt homeoffice munkához.

Cons:

A tető teraszon már a wifi akadozott, és a konyhai felszerelések kicsit kopottak. De összességében minden rendben volt. Biztosan visszamegyünk még oda.

2026-06-08 • via Nuitee
P
Polina • family_with_children • mx
6
No lo recomiendo
Pros:

Ubicación, precio

Cons:

La ubicación es buena y está cerca de todo, pero la experiencia fue muy mala. No hay aire acondicionado y solo había un ventilador para tres habitaciones, por lo que hacía muchísimo calor. Además, si se abren las ventanas, el ruido exterior es insoportable.

La limpieza también fue deficiente: las toallas y la ropa de cama estaban sucias.

Lo peor fue el personal. No había agua caliente y en recepción me dijeron que tenían gas y que el problema no era suyo. Éramos tres personas, pero solo nos dieron dos toallas; cuando pedí una más, respondieron que no tenían porque todas estaban en lavandería. El personal fue muy indiferente y algunos incluso fueron groseros.

La única ventaja es la ubicación, pero el lugar es extremadamente ruidoso. No lo recomiendo.

2026-06-07 • via Nuitee
L
Lilu • solo_traveller • mx
10
2026-06-03 • via Nuitee
M
Martynova • couple • mx
10
Pros:

Location and amenities

2026-05-31 • via Nuitee
B
Bryant • solo_traveller • mx
10
Pros:

The place is perfect.
The bed is comfortable.
The location was near everything.

Cons:

There is no AC

2026-05-31 • via Nuitee
J
Jenifer T • couple • us
10
2026-05-31 • via Nuitee
K
Katherine • solo_traveller • co
10
Pros:

Era un apartamento precioso, la ubicación es perfecta al lado de una línea de trasporte. La atención del houst excelente. Recomendado al 100%

Cons:

Todo me gustó. Quizá la anotación que da hacía el balcón, olía mucho a pintura pero de resto todo perfecto

2026-05-30 • via Nuitee
J
Jose Gonzalo • solo_traveller • mx
9
Pros:

Ubicación y muy amplio

Cons:

Slmohadas

2026-05-29 • via Nuitee
V
Valery • family_with_children • co
5
2026-05-26 • via Nuitee
C
Cynthia • couple • co
7
Buena ubicación, económico para la zona
Pros:

Buena ubicación

Cons:

Los focos son de luz blanca, cómo en hospital. Tiene algunos sartenes y cubiertos. Pero no hay sal o aceite.

2026-05-25 • via Nuitee
A
Arteaga • solo_traveller • mx
10
Confortable
Pros:

Me encantaron las instalaciones, limpias , seguras, súper ubicación.

2026-05-25 • via Nuitee
L
Lilu • solo_traveller • mx
10
2026-05-25 • via Nuitee
A
Arnaud • solo_traveller • fr
7
2026-05-25 • via Nuitee
D
David • couple • us
10
I will come back
Pros:

Great place to stay … great location .. Abigail is great

2026-05-24 • via Nuitee
E
Esther • couple • dk
7
Middelmådigt
Pros:

Stor lejlighed, billigt

Cons:

Der var sorte små hår overalt på toilettet, sengen var dårlig, håndklæderne var beskidte.

2026-05-23 • via Nuitee