Condesa Lofts & Residence Hotel by VH

Quisieron ratonearme un papel higienico, pero fue solamente una persona, la otra nos dio con gusto

The outside noise, the main bathroom curtain didn’t hold up and every time I took a shower it fell off

Sabanas y toallas amarillas-
Almohadas malisimaaaas
no hay ni agua en la nevera a considerar si llegas de viaje. 1litro de agua no afectaría en nada; y sumaría.

No dan mas papel, ni suficientes toallas ,cafe solo 1 vez y lo peor el estacionamiento es de paga 250 por 24 horas y es muy ajeno al departamento y a 3 cuadras de ahy

No nos agradó que no hay cambio de toallas ni sabanas. Tampoco nos agradó que el papel sanitario y el jabón lo dan muy justo y no proporcionan más cuando se pide o se tiene un costo extra. Terminamos comprándolos en la farmacia. Son detalles que no afectaron la estancia y con mucho gusto regresaremos en nuestro siguiente viaje a CDMX.

Que no había cobijas tuvimos que pedir una

The dogs barking for hours at night. This only happened for one night

The place looked nothing like the photos, the bathroom accessories are hanging by a thread, the towels were a rag, so old, needs so much maintenance, there was no hand towel, no hangers, the cabinetry was so beat up, the pillows and sheets were so cheap
I hope something is done because they don’t give your money back and more people must be getting tricked

O unico ponto negativo é que como o apt é no térreo não dava pra abrir totalmente as janelas pq ficava para um pátio interno do prédio!

We stayed at this Airbnb for 7 days. The apartment was spacious and clean, but unfortunately we experienced several issues that made our stay uncomfortable.
Upon arrival, the elevator was out of service, so we had to carry all of our luggage up to the 8th floor. This was especially inconvenient after traveling.
One of the bathrooms had a constant water leak throughout our stay. We reported the issue to the staff multiple times, but it was never resolved.
The property only provided one roll of toilet paper per bathroom. If you needed more, you had to purchase it yourself.
Each room was initially stocked with two clean towels. After the third day, I requested fresh towels for my guests, and the used towels were exchanged. While some of the replacement towels were acceptable, a few had holes, and one was completely unacceptable—it was stained and ripped. When I asked for a clean replacement, I was told there were no clean towels available and that my only options were to keep the stained towel or go without one.
After several minutes of discussing the issue with the front desk employee, I asked to speak with a supervisor. I was told the supervisor was unavailable and rarely came in. Instead of providing a proper bath towel, the employee gave me three small hand towels to dry off after showering. This was a very uncomfortable experience, and the stained towel did not appear sanitary. It should have been removed from service long ago.
Overall, the apartment itself was spacious and clean, but the maintenance issues, lack of basic supplies, and poor customer service negatively affected our stay. If you're considering booking this Airbnb, I recommend bringing your own towels and extra toilet paper, and be prepared to carry your luggage up the stairs if the elevator is not working.

Que el personal humilla a las personas q reservan por booking e incluso quise reservar por booking y habían baqueano todas las habitaciones, y ahorita ya aparecen oses las liberaron haciendo q yo reservar en otro lugar de esa manera dejando al hotel sin la ganancia de lo que yo iba a reservar por mucho tiempo, ahorita ya aparecen liberadas en las fechas que yo requería, lo que deja claro que querían hacerme reserva a fuerza en recepción y en efectivo cosa q es un abuso tanto para la empresa como para mi como clienta. ADEMAS DE QUE MI PAPA ESTA HOSPITALIZADO Y TUVE Q DEJARLO ALLI POR HORAS PARA MUDARME A OTRO APARTAMENTO DE OTRA EMPRESA.
Y LO PEOR DEJAN ENTRAR TRASVESTIS Y PROSTITUTAS EXTRANJERAS Y SE SUPONES ES AMBIENTE FAMILIAR Y LAS DEJAN TRABAJAR ALLÍ.
QUE MAL SERVICIO!!!