Alhambra Hotel - San Cristóbal de las Casas

Hotels
9.3 (161 reviews)
Calle Ejército Nacional 37 , San Cristóbal de las Casas , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Terrace
Family rooms
Laundry
Luggage storage
Tour desk
Non-smoking throughout
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Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Humidity and cold showers
Limited amenities

Categories

Cleanliness
8.36
There were multiple complaints about unclean sheets and the overall hygiene of the room was described as poor.
Service
10
Numerous reviews praised the staff for being friendly and helpful.
Location
9.83
Guests appreciated the excellent location near central attractions.
Room Quality
8.87
Some reviews mentioned discomfort with humidity and issues with the shower.
Amenities
8.82
Basic amenities were noted, but some guests expected more variety.
Value for Money
9.85
Value was considered good for the price, though some areas need improvement.
Food and Beverage
8.81
Lack of food service was noted as a downside by some guests.
Overall Experience
9.86
Overall experience was positive despite some criticisms; guests noted a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:17

Property Description

Luxurious Accommodation
San Cristóbal Bleisure Hotel offers a blend of comfort and style with non-smoking rooms, free WiFi, and city views from select rooms.

Convenient Amenities
Guests can enjoy concierge services, a shared lounge, and a terrace to unwind after a day of exploring nearby attractions like San Cristobal Cathedral and Na Bolom Museum.

Prime Location
Perfectly located near Santo Domingo Church and Central Plaza, our hotel provides easy access to the best of San Cristóbal de Las Casas.

Experience the perfect blend of comfort and convenience at San Cristóbal Bleisure Hotel. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.3
Based on 161 reviews
Cleanliness: 8.36
Service: 10
Location: 9.83
Room Quality: 8.87
Amenities: 8.82
Value for Money: 9.85
Food and Beverage: 8.81
Overall Experience: 9.86
M
martin • solo_traveller • ar
4
Pros:

No está mal.

Cons:

Staff poco colaborativo.

2026-07-03 • via Nuitee
L
Luis Enrique • solo_traveller • mx
5
Cons:

Huele mucho a humedad, se impregnó toda la ropa

2026-07-03 • via Nuitee
M
María Fernanda • solo_traveller • mx
9
Alojamiento confortante
Pros:

La cama por ser comoda y las sábanas por ser suaves, perfectas para evitar el frio.

Cons:

Un ligero olor a guardado en el cuarto.

2026-07-02 • via Nuitee
M
María Fernanda • solo_traveller • mx
9
Estancia cómoda.
Pros:

La comodidad de las camas.

2026-07-02 • via Nuitee
C
Claudia • solo_traveller • mx
8
Pros:

Es cómodo

Cons:

Ubicación y olor de la habitación a humedad

2026-07-01 • via Nuitee
C
Carmen D • solo_traveller • mx
8
Pros:

La ubicacion es excelente a minutos caminando de los andadores.
El personal cin ganas de atudar pero algo limitado en decisiones. Sin embargo con el chat de WhatsApp que enviaron ahi nos resolvieron todo.
En mi opinion le falta un poco de cuidado y limpieza pero con el precio que cobran no me pude quejar.

Vale totalmente la pena por el precio y la ubicacion.

Tomar en cuenta que no hay limpiezas ni cambio de toallas desoues de la llegada. A mi no me molesto.

Cons:

Podrían mejorar la limpieza y el cuidado del lugar.

2026-06-29 • via Nuitee
S
Sandro • solo_traveller • mx
8
Precio injusto
Pros:

La ubicación

Cons:

No respetaron el precio de la App

2026-06-29 • via Nuitee
N
Nacho Morales • solo_traveller • mx
7
Pros:

Ubicación y atención

Cons:

Las camas son viejas y el baño pequeño

2026-06-26 • via Nuitee
H
Herrera • couple • us
2
2026-06-26 • via Nuitee
C
Cristina López Alcudia • solo_traveller • mx
10
Excelente atención del personal
Pros:

Que tenía agua caliente, muy buena atención del personal

2026-06-23 • via Nuitee
D
Dafne Alin • solo_traveller • mx
7
2026-06-20 • via Nuitee
R
Reyes • solo_traveller • mx
7
Mal olor
Pros:

El agua caliente excelente, WiFi igual.

Cons:

Las almohadas olían feo. En recepción sentí que me regañaron por no hacer bien la reservacion . En recepción necesitan más apersonas amables . De ahi en fuera todo bien.

2026-06-16 • via Nuitee
A
Agus Sol • solo_traveller • mx
9
Pros:

La ubicación

Cons:

La limpieza no estuvo mal, pero pudo estar mejor

2026-06-16 • via Nuitee
H
HANSLE • solo_traveller • us
9
Great stay at an affordable rate
Pros:

The location is really great within walking distance to the main central attractions. The street is also quiet at night. The staff went above and beyond to make me feel comfortable and welcomed. They provided tips on where to eat and what to see as well. A big thank you to you!

2026-06-16 • via Nuitee
A
Anastasia • solo_traveller • gb
7
2026-06-14 • via Nuitee
A
Alan • solo_traveller • mx
3
2026-06-12 • via Nuitee
W
Williams • solo_traveller • mx
10
2026-06-09 • via Nuitee
J
Julio • solo_traveller • es
2
Pros:

Nada

2026-06-08 • via Nuitee
J
Jose Antonio • solo_traveller • mx
9
2026-06-06 • via Nuitee
A
acevedo • solo_traveller • mx
8
2026-06-03 • via Nuitee