Best Western Plus Winter Haven Inn & Suites

Hotels
•
Best Western Plus
9.1 (1052 reviews)
5801 Roosevelt Dr , Winter Haven , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.63
Many reviews praised the cleanliness, though there were mentions of dirty items like stained pool towels and sticky surfaces.
Service
9.6
Overall good service was noted, although one negative experience involved an indifferent staff member.
Location
10
The hotel is conveniently located near attractions like Legoland, which was frequently mentioned positively.
Room Quality
8.64
Generally spacious and comfortable rooms but some reviews noted issues with noise and surface-level cleaning.
Amenities
8.59
Amenities like the pool and breakfast were noted positively, but some guests pointed out the lack of healthy food options.
Value for Money
8.62
Some guests felt the price was high for the quality of the room and experience.
Food and Beverage
9.08
Breakfast included was appreciated, though the quality of food received mixed reviews.
Overall Experience
9.63
Many guests expressed satisfaction with their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:07

Property Description

Luxurious Accommodation

Best Western Plus Winter Haven Inn & Suites, located just 1.8 km from Legoland Florida, offers a luxurious stay with modern amenities. The rooms feature a flat-screen TV, private bathroom, and comfortable bedding, ensuring a relaxing experience for guests. Some rooms even include a convenient kitchenette for added convenience.

Fantastic Facilities

This hotel boasts an outdoor swimming pool, fitness centre, and a shared lounge for guests to unwind and relax. With a 24-hour front desk and free WiFi, guests can enjoy a hassle-free stay. Additionally, the American breakfast served at the hotel is a perfect way to start the day.

Convenient Location

Situated near various historical landmarks and just a short distance from Orlando International Airport, Best Western Plus Winter Haven Inn & Suites offers a convenient location for both leisure and business travelers. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 1052 reviews
Cleanliness: 8.63
Service: 9.6
Location: 10
Room Quality: 8.64
Amenities: 8.59
Value for Money: 8.62
Food and Beverage: 9.08
Overall Experience: 9.63
B
Brian • solo_traveller • us
8
Cons:

The bathtub didn't have a faucet to fill up the tub.
No hot tub.

2026-09-17 • via Nuitee
J
Jenna • couple • us
10
It was wonderful! Friendly and helpful staff, clean, well designed rooms, good breakfast, ect. We will be back!
Pros:

Everything!

Cons:

Nothing!

2026-09-17 • via Nuitee
A
Andrea • solo_traveller • us
10
La estancia increíble
Pros:

La habitación muy amplia, limpia y la cama muy cómoda.
El desayuno sin ser un gran buffet, estaba muy rico y tenía de todo

2026-09-14 • via Nuitee
A
Alena • family_with_children • cz
4
Zero hospitality, dirty mattress, hole in the blanket, people asking us to "leave on time"..
Pros:

The main reason we booked the stay at this property was it´s proximity to Legoland and the fact that we´ve been here already many times, so we felt "safe" and comfortable to do it "again"
We were also thinking about signing up to the loyalty program.

Cons:

Honestly, even if we were at this property couple times, we are thinking of never coming back again......
1) The personnel at the reception the morning of our check out was not very nice, we didn´t see a single smile or at least an attempt.
2) We have never experienced the situation, that even BEFORE the official check out time, there´s someone knocking on our door and checking if we´re ready to leave. Not once.....We couldn´t believe.
3) When advised to make our own sofa bed with the instructions where to find the linen etc., we´ve found the mattress very dirty, full of some crumbles and food leftovers. The blanket had even quite a big hole.
I mean.
We know it´t not RITZ, but.....the price was already higher than any time before.

2026-09-10 • via Nuitee
M
Marsha • extended_group • us
10
i was only there to sleep. i was there less then 12 hours
Pros:

dont swim

Cons:

nothing

2026-09-09 • via Nuitee
T
Taylor • couple • us
10
2026-09-09 • via Nuitee
T
Taylor • couple • us
10
2026-09-09 • via Nuitee
N
NOEL • solo_traveller • us
10
Pros:

Location, breakfast

Cons:

Anything

2026-09-09 • via Nuitee
H
Hernando • solo_traveller • us
9
Pros:

Location, clean, comfortable.

Cons:

The breakfast.

2026-09-08 • via Nuitee
J
Javier • family_with_children • us
10
Pros:

Cumplió con las expectativas, todo genial, la habitación, el desayuno, la piscina, en general las instaciones muy limpias y amable el personal.

2026-09-08 • via Nuitee
K
Kim • family_with_children • us
10
2026-09-07 • via Nuitee
D
Denis • family_with_children • us
10
Pros:

Best of the best

2026-09-07 • via Nuitee
S
Seada • solo_traveller • us
10
Thumbs up!!
Pros:

The hotel was extremely close to Legoland, the room was extremely clean, the facility was organized, clean and staff was super nice. It even had a charging station for EVs.

2026-09-07 • via Nuitee
Y
Yrius • family_with_children • us
10
2026-09-05 • via Nuitee
A
Adaliz • solo_traveller • us
10
2026-09-05 • via Nuitee
M
Meurer • family_with_children • br
9
2026-09-03 • via Nuitee
C
Crystal • family_with_children • us
10
2026-09-02 • via Nuitee
M
Martha H • couple • us
10
pleasant staff, clean condition, quiet, good breakfast... overall, very enjoyable.
Pros:

Fairly new, clean, and fresh sheets on the bed made it pleasant to stay in that room when tired.

Cons:

No printout of room receipt was made available when checking out. We wanted to verify charges but had to wait for email

2026-09-02 • via Nuitee
A
Armando • solo_traveller • us
10
2026-09-01 • via Nuitee
C
Carolina • family_with_children • us
10
2026-08-31 • via Nuitee