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Facilities
Property facilities
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Nightclub
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Shallow end
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Pub crawls
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Swimming nearby
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Electric bicycle charging station
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience unparalleled luxury at Hôtel Swexan, located in Dallas just 700 meters from the American Airlines Center. Indulge in 5-star comfort with amenities such as an outdoor swimming pool, private parking, and a restaurant and bar on-site.
Relaxation and Wellness
Unwind and rejuvenate at our hotel with access to a sauna, perfect for unwinding after a day of exploring Dallas.
Prime Location
Conveniently situated 1.1 km from the AT&T Performing Arts Center and within 1.3 km of the city centre, Hôtel Swexan is the ideal choice for both leisure and business travelers. Explore nearby attractions like the Dallas World Aquarium and the Sixth Floor Museum.
For a luxurious stay in Dallas, book your room at Hôtel Swexan now and indulge in top-notch amenities and service.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. No extra charges.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
People no matter the age stay for US$0 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 55 per day.
Location
Guest Reviews
The hotel is in a great part of town - Harwood District. A lot of things to do and close to Klyde Warren Park.
I liked everything the property.
Arnold at valet was super professional as well as very caring towards our needs. Always prompt and willing to help. Thank you Arnold! Minnie was also very accommodating and made my special occasion feel extra especial. From having everything we needed in the rooms to everyone’s level of of professional I will most definitely be back very soon. Thank you hotel swexan.
Na
Staff was wonderful. Loved the steak house and the pool deck.
Excellent!! Extremely comfortable! A wonderful corner apartment! Bathroom is excellent too
Nothing. For me is all perfect
When we arrived at the hotel around 3:30 p.m., our room was not ready. We were asked to wait for an extended period of time at the front desk, and while I was being assisted, several staff members who appeared to be changing shifts were talking loudly, laughing, and having conversations among themselves. This felt quite unprofessional for a hotel that aims to provide a high-end experience.
Later, once we finally went up to the room and decided to visit the pool bar, we noticed that there was no updated menu available. The only response we received was that they were “working on it.” There were no visible prices, only two drinks listed, and everything else had to be asked about without any clear indication of cost.
Additionally, both the pool and the bar closed at 8:00 p.m., and there was no other type of entertainment available within the hotel afterward, which is quite disappointing for guests expecting a full resort-style experience.
On another occasion, when I approached the valet parking area, one of the attendants asked if I was simply dropping something off at the hotel because I was holding a bag. I found that comment to be unnecessary and in poor taste.
I will say that the rooms themselves were charming, and the room service was good. However, overall I feel it was a mistake to trust this hotel for such an important occasion as my anniversary. It is disappointing to pay a significant amount of money for an experience where, in my opinion, the quality of service does not match the price.
Unfortunately, I would not recommend this hotel, and I honestly do not believe it meets the standard expected of a five-star property.
Location and staff
A little pricey.
Room was beautiful. Staff were friendly and helpful.
Room was loud- could hear the traffic even though we were on the 12th floor. Room was also very cold, and we could not increase the temperature above 72F.
Sexy
We chose the hotel because of its proximity to American Airlines Center and because it is in the Harwood District.
We love everything about the property.
The hotel’s design is very stylish, modern, and visually impressive. The atmosphere feels fresh and well curated, and the staff was consistently kind, attentive, and welcoming throughout our stay.
For a hotel positioned at this level of luxury, some maintenance details were disappointing, such as visible paint stains on the bathroom door frame and a lack of proper supervision. The shower design caused water to flood the bathroom due to insufficient drainage. Breakfast was very basic for the price, and being served only two cups of coffee instead of a full pot felt underwhelming given the cost.
The staff was very friendly and warm. We were greeted by name and everyone went out of their way to make our stay enjoyable. While sitting at the rooftop bar looking over the city, a staff member even came over and started pointing out areas of interests and gave us a brief history of the area. As we left the hotel that evening, he went out of his way to acknowledge us.
There was nothing that could have been better. Everything was wonderful.
Amazing hidden gem. Exceptional service and top Notchn dining experiences. Close to the American Airlines Center. Highly recommend.
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