GO2 Inn & Suites by Relianse - El Paso

Hotels
6.6 (524 reviews)
7815 North Mesa Street , El Paso , us

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
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Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.31
Mixed reviews on cleanliness, with mentions of dirty floors and a bleach smell implying a need for better upkeep.
Service
8.28
Numerous positive comments regarding the staff's helpfulness and promptness in addressing issues.
Location
7.82
Location well-rated; close to shops, appreciated by guests.
Room Quality
5.77
Generally good sentiments but noted need for maintenance and cosmetic improvements.
Amenities
6.3
Amenities had some positive remarks, though issues regarding towels and cleanliness were highlighted.
Value for Money
6.26
Mixed feelings; some guests felt overcharged for the conditions experienced.
Food and Beverage
5.81
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.28
Many positive experiences cited, but overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:18

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

Experience convenience and comfort at GO2 Inn & Suites by Relianse, ideally located near top attractions in El Paso. Relax in our comfortable rooms, equipped with modern amenities like free WiFi, air conditioning, and a TV. With room service and a 24-hour front desk, we ensure a seamless stay for all our guests. Whether you're visiting for business or leisure, our hotel is the perfect choice for your next trip to the area. Book your stay with us now and experience the best of El Paso hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sat, Jan 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 524 reviews
Cleanliness: 5.31
Service: 8.28
Location: 7.82
Room Quality: 5.77
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.28
R
Robin • solo_traveller • us
1
Pros:

It was disgusting!!

Cons:

Absolutely NOTHING!

2026-06-13 • via Nuitee
J
Jorge Armando • solo_traveller • mx
10
Pros:

La instalaciones

Cons:

Todo bien

2026-06-12 • via Nuitee
K
Kevin • extended_group • us
2
Pros:

Location and staff was fine.

Cons:

Cleanliness of room. Dirty pillows and blankets and no working tv

2026-06-12 • via Nuitee
A
Angel • couple • us
8
2026-06-10 • via Nuitee
T
Terry Bahr • solo_traveller • us
10
2026-06-09 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-06-08 • via Nuitee
N
Nate • solo_traveller • us
8
Great price good location
Pros:

Price and location

Cons:

Drugs left in room from previous occupant ....need more detailed cleaning in rooms. also only 1 sheet and 1 cover so not much to keep you warm at night. No floor towel for floor in shower room...

2026-06-07 • via Nuitee
T
Terry Bahr • solo_traveller • us
10
2026-06-02 • via Nuitee
J
Junior • solo_traveller • us
6
Pros:

N

2026-06-01 • via Nuitee
T
Terry Bahr • solo_traveller • us
10
2026-05-30 • via Nuitee
C
Cruz • solo_traveller • us
1
2026-05-26 • via Nuitee
D
DeHaan • solo_traveller • us
9
2026-05-26 • via Nuitee
E
Erika • family_with_children • us
5
Would not return especially with children
Pros:

The only staff member was trying his best to do everything possible to get the pool ready for us but it was hard since he also had to be in charge of the front desk , we was running back and forth

Cons:

It was dirty and has a bad smell to it, there is big pop and pee all over the property

2026-05-22 • via Nuitee
O
Omar • solo_traveller • mx
10
2026-05-21 • via Nuitee
T
Terry Bahr • solo_traveller • us
10
2026-05-21 • via Nuitee
R
Regan • solo_traveller • us
10
2026-05-20 • via Nuitee
A
Ailed • couple • mx
8
2026-05-20 • via Nuitee
D
Davila • family_with_children • us
1
Pros:

My booking was cancelled without me knowing!

Cons:

I got to the hotel and my reservation was cancelled!!!!! Horrible experience!

2026-05-19 • via Nuitee
M
Marquez Montalvo • solo_traveller • us
1
Pros:

The room was decent but nothing like the reviews posted tons of items broken and ect

Cons:

No trash can in room 2 towels 2 pillows alot of issues

2026-05-18 • via Nuitee