GO2 Inn & Suites by Relianse - El Paso

Hotels
6.6 (581 reviews)
7815 North Mesa Street , El Paso , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.31
Mixed reviews on cleanliness, with mentions of dirty floors and a bleach smell implying a need for better upkeep.
Service
8.28
Numerous positive comments regarding the staff's helpfulness and promptness in addressing issues.
Location
7.82
Location well-rated; close to shops, appreciated by guests.
Room Quality
5.77
Generally good sentiments but noted need for maintenance and cosmetic improvements.
Amenities
6.3
Amenities had some positive remarks, though issues regarding towels and cleanliness were highlighted.
Value for Money
6.26
Mixed feelings; some guests felt overcharged for the conditions experienced.
Food and Beverage
5.81
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.28
Many positive experiences cited, but overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:18

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

Experience convenience and comfort at GO2 Inn & Suites by Relianse, ideally located near top attractions in El Paso. Relax in our comfortable rooms, equipped with modern amenities like free WiFi, air conditioning, and a TV. With room service and a 24-hour front desk, we ensure a seamless stay for all our guests. Whether you're visiting for business or leisure, our hotel is the perfect choice for your next trip to the area. Book your stay with us now and experience the best of El Paso hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sat, Jan 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 581 reviews
Cleanliness: 5.31
Service: 8.28
Location: 7.82
Room Quality: 5.77
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.28
J
Jajuan • couple • us
10
2026-08-27 • via Nuitee
J
Jajuan • couple • us
10
2026-08-27 • via Nuitee
M
Marcela • solo_traveller • us
4
Pros:

Friendly staff, comfy bed

Cons:

The toilet was dirty. The remote to the TVwas not working

2026-08-27 • via Nuitee
J
Jajuan • couple • us
10
2026-08-27 • via Nuitee
L
Laura • solo_traveller • us
1
Waste of money.
Cons:

The entire place was bad. No room had what was needed nor working well. They were short staffed and looked like they were trying to make money without proving adequate service. I have stayed at some worn motels and hotels but they were clean and everything worked and there were no issues with leaks or sheetrock following from the celling. The leak started and only got worse. We had to exchange towels to get clean towels even the ones from the leak. House keeping won't come even when asked nor pick up the trash from the room at the very least. I called Booking.com and hope they can help me with a refund because we had the leave the property after the ceiling fell in and management didn't bother to help. The desk person was needed at the front desk nor answered the phone. You had to call from your own phone to call the front deak because the rooms had no phones.

2026-08-26 • via Nuitee
R
Robert • couple • us
8
2026-08-25 • via Nuitee
J
Juan • extended_group • us
9
2026-08-24 • via Nuitee
A
Agapito • solo_traveller • us
10
2026-08-23 • via Nuitee
R
ray • solo_traveller • us
10
2026-08-22 • via Nuitee
L
Luis • extended_group • us
10
2026-08-22 • via Nuitee
B
Begay • solo_traveller • us
5
2026-08-21 • via Nuitee
C
Covarrubia • solo_traveller • us
9
2026-08-20 • via Nuitee
M
Molinar • couple • us
7
2026-08-17 • via Nuitee
R
Ramar • couple • us
1
2026-08-17 • via Nuitee
E
Eric • family_with_children • us
1
Pros:

N/A

Cons:

The rooms were unclean and the windows did not lock. Our players didn’t feel safe.,

2026-08-17 • via Nuitee
N
Nelson • couple • us
10
2026-08-17 • via Nuitee
T
Trejan • extended_group • us
8
2026-08-16 • via Nuitee
R
RENE • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Fuman en los cuartos y tapan con una bolsa de plástico el detector de humo

2026-08-15 • via Nuitee
A
Adrian Ernesto • solo_traveller • mx
7
2026-08-14 • via Nuitee
P
Phil_Peraza • solo_traveller • us
10
Pros:

Safe secure clean, comfortable location with super helpful staff like Angelo he was the best for his help and support always positive I love that attitude. Close to restaurants and Starbucks.

Cons:

TV size was best for a computer. People talking loud late at night.

2026-08-14 • via Nuitee