GO2 Inn & Suites by Relianse - El Paso

Hotels
6.6 (581 reviews)
7815 North Mesa Street , El Paso , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good location
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
5.31
Mixed reviews on cleanliness, with mentions of dirty floors and a bleach smell implying a need for better upkeep.
Service
8.28
Numerous positive comments regarding the staff's helpfulness and promptness in addressing issues.
Location
7.82
Location well-rated; close to shops, appreciated by guests.
Room Quality
5.77
Generally good sentiments but noted need for maintenance and cosmetic improvements.
Amenities
6.3
Amenities had some positive remarks, though issues regarding towels and cleanliness were highlighted.
Value for Money
6.26
Mixed feelings; some guests felt overcharged for the conditions experienced.
Food and Beverage
5.81
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.28
Many positive experiences cited, but overshadowed by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:18

Property Description

Convenient Location

Comfortable Accommodation

Modern Amenities

Experience convenience and comfort at GO2 Inn & Suites by Relianse, ideally located near top attractions in El Paso. Relax in our comfortable rooms, equipped with modern amenities like free WiFi, air conditioning, and a TV. With room service and a 24-hour front desk, we ensure a seamless stay for all our guests. Whether you're visiting for business or leisure, our hotel is the perfect choice for your next trip to the area. Book your stay with us now and experience the best of El Paso hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 1, 2027 until Sat, Jan 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 581 reviews
Cleanliness: 5.31
Service: 8.28
Location: 7.82
Room Quality: 5.77
Amenities: 6.3
Value for Money: 6.26
Food and Beverage: 5.81
Overall Experience: 7.28
P
Phil_Peraza • solo_traveller • us
5
Perfect location near freeway, restaurants and stores
Pros:

Close to wonderful restaurants, shopping, stores the freeway. Police department nearby, New Mexico down the street. Public transportation.
Usually an on-site person like Angelo, coffee and vending machines. Thank you Alyssa ☺️

Cons:

No hot water. Cockroaches.

2026-10-31 • via Nuitee
G
Gabriel • solo_traveller • us
8
Pros:

Price

2026-10-30 • via Nuitee
G
Graciela • couple • us
1
If you’re in a bind go here but motel 6 across the street is a couple dollars more for way better value
Pros:

The front desk staff were very friendly

Cons:

The door didn’t seem secure, the wind was able to continue to blow it open, gaps thru door. Not in good condition. Only 1 bath towel per room for my two sons and I.

2026-10-28 • via Nuitee
K
Karla • couple • us
10
Pros:

Yes the cleaning lady Mary was awesome

Cons:

Nothing I liked everything

2026-10-27 • via Nuitee
T
Torresdey • solo_traveller • mx
1
Cons:

Sucio agua fria en el baño

2026-10-27 • via Nuitee
G
Gabriel • solo_traveller • us
9
2026-10-26 • via Nuitee
G
Gabriel • solo_traveller • us
8
Pros:

Price

2026-10-26 • via Nuitee
J
Johnson • couple • us
1
2026-10-25 • via Nuitee
J
Johnson • couple • us
1
2026-10-25 • via Nuitee
C
Cathy • solo_traveller • us
10
Pros:

Angelo is the best.

2026-10-25 • via Nuitee
J
Jose • couple • us
5
Decent but not great
Pros:

Close to shopping areas

Cons:

The entrance door to the room had to be forced open was stuck to frame , same when closing it had to be forced pushed , water not hot enough

2026-10-24 • via Nuitee
D
Debbielareina • couple • us
4
Ghetto
Pros:

Checking out

Cons:

The whole room experience

2026-10-24 • via Nuitee
A
alvarez • extended_group • mx
6
Pros:

El precio y localizacion es buena

Cons:

En las mañanas no hay agua caliente , la habitacion olia demaciado a cigarro . Solo el olor ,las istalaciones son buenas por el precio esta bien , solo enfocarse en la limpieza y malos olores ,seria mejor la estadia

2026-10-22 • via Nuitee
K
Kayla • couple • us
10
2026-10-21 • via Nuitee
K
Kayla • couple • us
10
2026-10-21 • via Nuitee
R
Rosa • couple • us
1
Didn’t stay
Cons:

We never stayed, roaches all over, bath tube was moldy all around

2026-10-20 • via Nuitee
C
Charles • family_with_children • us
3
Very subpar
Pros:

Location to where I needed to go was decent.

Cons:

I had a clogged toilet and went to report it and no one came to the room to clear it. I had to go out and purchase a plunger myself. Otherwise my daughter and I were just going to sit there with a clogged toilet

2026-10-19 • via Nuitee
J
Johnny • extended_group • us
2
If we weren’t so tired we would have left but we had traved a long way
Pros:

It was right off the freeway

Cons:

The room was dirty We had 4 people in our room. We were only given 2 towels 1 washcloth and 1 hand towel . We ask for 2 more towels per room (we had 2 rooms )the girl told us to share the same towels. (Gross). She also said that she share towels all the time and the hotel could not afford to give more then 2. The air vent was full of dirt the shower drain full of hair and the top cover was dirty TV didn’t work. The toilet leak down by the floor . When asked to have all this fixed the girl said NO! The staff was off when asked to talk to manger she said he was not on call and she wasn’t calling him. The over night guy backed up the girl . Told us sorry there nothing they could do . Asked for different room said they didn’t have any . The towel issue he said use the ones we had and then bring them down and then they would exchange them . The people in our other the room slept in our Van . Worse Hotel Ever

2026-10-19 • via Nuitee
A
Arlene • extended_group • us
8
2026-10-19 • via Nuitee
E
Ernest • solo_traveller • us
2
Unhealthy
Cons:

When I arrived the room stunk badly I found mold growing on the floor boards. I informed staff and was offered towels to clean the water and moldy areas. In addition there was no fire alarm in the room just disconnected electrical wire hanging out of the ceiling. At first they insisted I had to stay in the room insisting I had already used it. All of this occurred within 10 minutes of arrival and check in. In the end they gave me another room after making it clear that they were going out of their way and what an inconvenience it was to them.

2026-10-18 • via Nuitee