Home2 Suites By Hilton New York Times Square

Hotels
•
Home2 Suites by Hilton
8 (4997 reviews)
150 W 48th Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room size accommodations

Categories

Cleanliness
7.5
Significant issues mentioned regarding room cleanliness, including insufficient cleaning during the stay.
Service
8.5
Generally positive feedback on staff being helpful, although there were some service-related complaints.
Location
9
Consistently praised as fantastic and convenient, being close to key attractions.
Room Quality
7.5
Mixed reviews regarding room size: adequate for some but small for families.
Amenities
8
Basic amenities mentioned with some issues related to breakfast space during peak times.
Value for Money
8
Good value noted, especially considering location, but overall impressions are mixed.
Food and Beverage
7.5
Breakfast variety criticized for being repetitive; some positive notes on quality.
Overall Experience
8
Overall a positive experience overshadowed by some operational management issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:47

Property Description

Convenient Location in the Heart of New York City

Modern Amenities and Comfortable Accommodation
Experience air-conditioned rooms with a kitchen and TV at Home2 Suites By Hilton New York Times Square. Enjoy the convenience of free WiFi and a fridge in every room for a comfortable stay.

Close Proximity to Top Attractions
Situated near iconic landmarks like Broadway Theatre and Rockefeller Center, our hotel offers easy access to popular destinations. Explore the city with Radio City Music Hall and Museum of Modern Art just a short distance away.

Ready to experience the vibrant city of New York in comfort and style? Book your stay at Home2 Suites By Hilton New York Times Square now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 4997 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Alessandro • couple • it
9
2026-09-12 • via Nuitee
E
Estelle • extended_group • fr
3
Déçu.
Cons:

Nous sommes extrêmement déçus de notre séjour.

La literie est tout simplement inadmissible pour un hôtel de ce standing. Le canapé-lit était particulièrement inconfortable, tout comme le lit double. La seule solution proposée pour rendre le canapé-lit à peu près supportable a été de rajouter des couettes… C’est très limite et absolument pas à la hauteur du prix payé.

Le petit déjeuner était également très médiocre, avec une qualité et une offre qui ne correspondent pas du tout au standing annoncé par l’établissement.

Et que dire des ascenseurs ? À l’heure du petit déjeuner, vers 9h, nous avons attendu près de 35 minutes avant de pouvoir monter dans un ascenseur, puis encore 10 minutes pour faire tous les étages et rejoindre notre chambre. Je préfère ne même pas évoquer le temps d’attente pour redescendre au rez-de-chaussée…

Ces dysfonctionnements ont clairement gâché notre séjour. Nous attendions un minimum de confort et de qualité, et force est de constater que nous en sommes très loin.

Nous demandons donc un geste commercial conséquent, à la hauteur de la déception et des désagréments rencontrés. Nous attendons un retour sérieux de la direction, car cette expérience ne correspond absolument pas à ce que l’on est en droit d’attendre d’un établissement de ce standing.

2026-09-12 • via Nuitee
K
Kalliopi • solo_traveller • gr
10
2026-09-12 • via Nuitee
D
Diego da Silva de Paula • solo_traveller • br
10
Pros:

Localização excepcional! Quarto amplo se comparado com a opções em Nova York. Bem estruturado, parece que foi recém reformado. Hotel com 5 elevadores, o que facilitava ir e vir após café da manhã, já que nesse período havia muita gente tomando café da manhã. Além disso, não é cobrado taxa para deixar as malas.

Cons:

Barulho do ar condicionado incomoda um pouco, já que é de central de ar condicionado, e não de split. Mas isso é de cada pessoa.

2026-09-12 • via Nuitee
M
Marques • couple • br
10
100-ok
Pros:

100% ok

Cons:

100% ok

2026-09-12 • via Nuitee
R
Rolandas • couple • us
4
AC - torture device
Pros:

Few steps from Time Square, clean rooms, pretty good breakfast

Cons:

Not sure if that was the issue with just our room AC. AC kicks in and out every two minutes and it’s loud. We would comeback to the hotel late night, exhausted and fall asleep quickly, but then after few hours AC would wake us up and torture rest of the night. Stayed two nights and AC noise ruined our stay. I named AC - a torture device.

2026-09-12 • via Nuitee
B
Brayan • solo_traveller • co
10
Increíble ubicación
Pros:

Ubicación y comodidad de la habitación

Cons:

Un poco lleno en los desayunos pero es normal

2026-09-12 • via Nuitee
M
Magalí • family_with_children • ar
10
2026-09-12 • via Nuitee
M
Magalí • couple • ar
10
2026-09-12 • via Nuitee
G
Gabriella • family_with_children • it
7
2026-09-11 • via Nuitee
S
Suzanne • couple • us
7
Great location! We could walk to all 3 Broadway shows with good benefits only a half a block from Time Square…
Pros:

Liked the size of the room. We were asked if we wanted floor 6 or 30! We chose 6 and glad we did. Had a view of the Hard Rock Hotel. Breakfast was crazy busy,
liked eating in the lower level. It was as a good week in NY. Then we got switched over to the Marriott Marquis tor our cruise!!!

Cons:

The elevators were the only problem, mostly when wanting to come down from your room!
4 out of 5 elevators were full when the door opened on 6, wanting to go down after breakfast for the day or depart the hotel.

2026-09-11 • via Nuitee
בטי • couple • il
8
2026-09-11 • via Nuitee
F
Felipe • family_with_children • br
6
Pros:

- check in rapido e pratico.
- cozinha muito bem equipada.
- grudado a Times Square

Cons:

- Hotel cheio com elevador lotados e muito difícil de descer pela manha.
- cafe da manha com pouquíssimas opções e espaço abarrotado de hospedes com mesas sujas.
- vedação de luz muito ruim das janelas. a noite as luzes da Time Square entravam pelo quarto atrapalhando o sono.
- Não recomendo para familias que tenham bebes.
- Chicletes grudados no rodapé proximo a janela.

2026-09-11 • via Nuitee
J
Julio • solo_traveller • br
9
2026-09-11 • via Nuitee
A
Anderson • solo_traveller • br
7
Okay
Pros:

Localização.

Cons:

Café da manhã e preço.

2026-09-11 • via Nuitee
C
Cole • couple • ca
8
COLE WAS A SLAYYY
Pros:

Great location

Cons:

The air conditioning wasn’t cold enough and shut off

2026-09-11 • via Nuitee
S
shadi • couple • us
6
2026-09-11 • via Nuitee
S
Sara • solo_traveller • it
9
2026-09-10 • via Nuitee
M
Murara Brandão • solo_traveller • br
10
2026-09-10 • via Nuitee
M
MariaConcetta • extended_group • us
8
2026-09-10 • via Nuitee