citizenM Austin Downtown

Hotels
•
CitizenM
8.7 (2351 reviews)
617 Colorado Street , Austin , us
+15127177575

listing image 1
Show all photos

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Outstanding staff
Great location
Cleanliness
Cons:
Room size
Value for money
Inconsistent amenities

Categories

Cleanliness
9.03
The hotel was generally clean and had what we needed.
Service
9.5
Outstanding staff and super friendly, helpful service.
Location
9.54
Great location with many nearby amenities.
Room Quality
7.99
Rooms were modern but small; some issues with room features.
Amenities
8.52
Amenities were decent but could be improved, and some were inconvenient.
Value for Money
7.48
The overall experience did not justify the price due to room issues.
Food and Beverage
8.53
Breakfast had good options but was perceived as overpriced.
Overall Experience
9
Overall a wonderful stay despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Central Location in Austin
Located in the heart of Austin, citizenM Austin Downtown offers a prime spot for exploring the city's attractions. Just a stone's throw away from Shoal Beach, this non-smoking property provides easy access to popular landmarks like the Austin Convention Center and Capitol Building.

Modern Amenities
Experience a blend of comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, an iPad, and luxurious bedding. Stay connected with free WiFi, catch up on work at the business centre, or unwind in the outdoor pool and fitness centre.

Dining and Social Spaces
Indulge in a delicious buffet breakfast, grab a drink at the bar, or dine at the on-site restaurant. Whether you're networking in the shared lounge or enjoying free toiletries in your room, citizenM Austin Downtown ensures a memorable stay.

Book your stay at citizenM Austin Downtown for a seamless blend of modern comforts and city exploration.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

This is a cashless Hotel, we do not accept Cash as the method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.7
Based on 2351 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
J
Jose • couple • us
7
2026-07-04 • via Nuitee
D
Dinesh • couple • us
1
2026-07-04 • via Nuitee
D
David • couple • us
10
amazing
Pros:

everything was clean!! very spacious and a nice view from the building and very cozy!!! overall the privacy me and my partner loved the curtains and the night shades! it was so hard to wake up hahaha

2026-07-04 • via Nuitee
K
Keith • couple • gb
8
Relaxing stay albeit in a small room
Pros:

Location

Cons:

Small rooms

2026-07-04 • via Nuitee
C
Conor • solo_traveller • ie
10
Excellent location, fantastic staff. 10/10
Pros:

Fabulous

Cons:

Nothing

2026-07-03 • via Nuitee
W
William • solo_traveller • gb
8
Great location and a memorable ambience
Pros:

Friendly staff (esp Jimbotron), quality rooms and common area amenities

Cons:

Slow elevators

2026-07-02 • via Nuitee
M
Marley • solo_traveller • us
10
2026-07-02 • via Nuitee
A
Alex • couple • gb
10
Excellent value for money , modern & clean.
Pros:

Great place to stay in Austin, central and convenient for Downtown.
Lovely friendly staff and very helpful.
I stayed there for 17 days and definitely would go back again.

2026-07-01 • via Nuitee
G
Gordon • solo_traveller • gb
7
2026-07-01 • via Nuitee
C
Colten • solo_traveller • us
9
2026-07-01 • via Nuitee
T
Tyrone • couple • us
10
2026-06-30 • via Nuitee
P
Paulina • couple • mx
4
2026-06-30 • via Nuitee
T
Tyrone • couple • us
10
2026-06-30 • via Nuitee
R
Rita • family_with_children • pt
10
Maravilhosa!
Pros:

O hotel é super moderno, muito bonito, uma decoração fantástica. Os funcionários foram todos excecionais! Está muito bem localizado e tem os serviços adequados.

Cons:

A piscina e o número de cadeiras é reduzido (22), mas também não tem mais espaço....

2026-06-30 • via Nuitee
A
Avner • solo_traveller • il
10
2026-06-29 • via Nuitee
S
Sandy • couple • us
10
Cons:

Rooms facing 7th street was a bit loud but it’s ok

2026-06-29 • via Nuitee
_
_EliteEJ_ • couple • us
10
Amazing and perfect
Pros:

The place was super nice, and the staff was amazing Kai or kail ( the staff member with orange curly hair) I’m sorry I forgot your name but he was the best staff member that attended us late at night dealt with our conversation even thou at times we distracted him from his work he gave us an amazing experience everyone did but he stood out the most will most definitely visit again soon

2026-06-29 • via Nuitee
J
Joel • couple • us
10
Amazing !!
Pros:

Cool ,

Cons:

Everything

2026-06-28 • via Nuitee
S
Sharon • couple • au
9
Fantastic experience - we would definitely come back.
Pros:

This was an overall awesome hotel. Amazing location, friendly staff, clean. We really enjoyed the gym, the pool and the lively lobby area which felt cozy and fun.

Cons:

The rooms were very small but this was made up for with the other amenities.

2026-06-28 • via Nuitee
A
Almendra • solo_traveller • us
10
So modern and fun!
Pros:

Omg! One of the coolest hotels i ever been. So modern, fun ane spotless. This is definetely one of my favorite hotels. Everything was so modern, just as it should be!. Amazing 1000/10

Cons:

Some girls at the bar/coffee station werrent that "nice" i believe one was is a busser (she was clearing trays,etc) she wasnt really nice or friendly. She seemed upset all the time... which was weird.

2026-06-28 • via Nuitee