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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Exercise/lap pool
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Swimming nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Allergy-free room
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Central Location in Austin
Located in the heart of Austin, citizenM Austin Downtown offers a prime spot for exploring the city's attractions. Just a stone's throw away from Shoal Beach, this non-smoking property provides easy access to popular landmarks like the Austin Convention Center and Capitol Building.
Modern Amenities
Experience a blend of comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, an iPad, and luxurious bedding. Stay connected with free WiFi, catch up on work at the business centre, or unwind in the outdoor pool and fitness centre.
Dining and Social Spaces
Indulge in a delicious buffet breakfast, grab a drink at the bar, or dine at the on-site restaurant. Whether you're networking in the shared lounge or enjoying free toiletries in your room, citizenM Austin Downtown ensures a memorable stay.
Book your stay at citizenM Austin Downtown for a seamless blend of modern comforts and city exploration.
When booking more than 10 rooms, different policies and additional supplements may apply.
This is a cashless Hotel, we do not accept Cash as the method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
I love the buffet breakfast, the pool, the bath products and the friendliness of the staff. The location is excellent in the heart of the downtown.
The rooms are quite tight and I think could use a little more personalization, although the concept is minimalist. The parking can be tricky, with some exorbitantly priced parking garages nearby.
Loved the location, decor and amenities
My room never cooled off and the ac unit in the ceiling dripped water in the center of the floor constantly
Great location and price. Fun atmosphere with a friendly staff! Easy check in and check out procedure.
One of my favorite parts was how modern and high-tech the hotel felt. It honestly reminded me of a hotel you might find in Tokyo. The entire room could be controlled from the provided iPad, including the lights, temperature, blinds, and entertainment system. It made everything incredibly convenient and gave the hotel a futuristic feel.
The hotel was clean, efficient, and designed with technology in mind. If you enjoy modern hotels and want to stay in the heart of downtown Austin, I would definitely recommend citizenM.
The only downside was the air conditioning. Despite adjusting the settings, the room never seemed to get very cool, and I was hot throughout the night. It wasn’t enough to ruin the stay, but it did make it difficult to sleep comfortably.
Yes
Yes
Me encanta la vibra del lugar, decoración, tecnología y ubicación perfecta
I loved the location everything was at walking distance. Loved how we controlled everything on an iPad. Great views as well.
The elevators were so slow all day long throughout our stay!! At check out time it was even worse! Elevators were jammed packed with people. We were on the 9th floor waited for over 10 minutes to go down, 3 different elevators all fool we didn’t fit. It was just me and my husband and we didn’t fit! We then ended up getting on the elevator going UP waited till we went up to the 17th floor then had to wait to get all the way down but stopping at each floor!
Me encantó la decoración, la habitación, la comida, el personal no estaba mal pero pueden mejorar sobretodo en la atención del bar. De resto todo perfecto, la piscina y la ubicación 🤩
Que no tiene parking pero claramente lo especifica que no hay parking, y si llegas en una noche lluviosa como me tocó a mí corres el riesgo de mojarte porque el parking cercano debes de caminar por lo menos 5 min
I loved how close it was to sixth street and the easy way to check in, had a great bar
Definitly more for a go and party the rooms are smalls so don’t recommend for a long stay
The hotel was in a great location and the overall stay was enjoyable. The staff was friendly, the atmosphere was modern and comfortable, and the amenities were nice for a longer stay.
The main issue was that the sheets in the room did not seem clean when I arrived, and the room was also noticeably dusty. Other than that, the stay was good overall.
The Hotel was modern, and in a great place, and the staff was very accommodating
The room could’ve been a little cleaner the chair upholstery needed to be cleaned and there was a lot of dust in the room
WOW! From check in to check out, this hotel was amazing. All staff were incredibly friendly and helpful. Location was a little further away from the main buzz of the city yet still walkable distance. Yes, the rooms are small - yet for a solo traveller , everything I needed. Would certainly be a little cramped if you were sharing. Breakfast buffet was exceptional with a wide selection of healthy options.
Nothing
We had paid for this hotel in advance. Upon arrival, after a long journey, we were asked to pay again by an arrogant member of staff. We showed them the proof of payment, but that wasn’t enough. We had to call Booking.com ourselves (!) and sort it out. After a 45-minute call and sky-high call charges, they told us that nobody at the hotel was answering the phone. We were left to our own devices and nobody checked up on the hotel. They only asked if we were going to pay. We’ve now paid twice, as we’d had enough of the stress and were exhausted from the journey.
The check-in was made very easy with help from Robin who also gave me local information that helped me with my overall visit.
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