citizenM Austin Downtown

Hotels
CitizenM
8.7 (2412 reviews)
617 Colorado Street , Austin , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Outstanding staff
Great location
Cleanliness
Cons:
Room size
Value for money
Inconsistent amenities

Categories

Cleanliness
9.03
The hotel was generally clean and had what we needed.
Service
9.5
Outstanding staff and super friendly, helpful service.
Location
9.54
Great location with many nearby amenities.
Room Quality
7.99
Rooms were modern but small; some issues with room features.
Amenities
8.52
Amenities were decent but could be improved, and some were inconvenient.
Value for Money
7.48
The overall experience did not justify the price due to room issues.
Food and Beverage
8.53
Breakfast had good options but was perceived as overpriced.
Overall Experience
9
Overall a wonderful stay despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Central Location in Austin
Located in the heart of Austin, citizenM Austin Downtown offers a prime spot for exploring the city's attractions. Just a stone's throw away from Shoal Beach, this non-smoking property provides easy access to popular landmarks like the Austin Convention Center and Capitol Building.

Modern Amenities
Experience a blend of comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, an iPad, and luxurious bedding. Stay connected with free WiFi, catch up on work at the business centre, or unwind in the outdoor pool and fitness centre.

Dining and Social Spaces
Indulge in a delicious buffet breakfast, grab a drink at the bar, or dine at the on-site restaurant. Whether you're networking in the shared lounge or enjoying free toiletries in your room, citizenM Austin Downtown ensures a memorable stay.

Book your stay at citizenM Austin Downtown for a seamless blend of modern comforts and city exploration.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

This is a cashless Hotel, we do not accept Cash as the method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

8.7
Based on 2412 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 9
W
We Borg couple us
4
Great stay beside the ac
Pros:

Area is nice and rooms are different

Cons:

No air conditioning in Texas heat is crazy to keep booking after knowing about it

2026-07-25 via Nuitee
C
Carlos couple us
10
Pros:

I like that they let you choose if you want lower level or higher level, and if you want a view of the city.

Cons:

The parking situation, it was kind of hard navigating through

2026-07-25 via Nuitee
D
Deante couple us
10
2026-07-25 via Nuitee
G
George solo_traveller gb
10
Pros:

Location

Cons:

Breakfast cost high

2026-07-22 via Nuitee
S
Seti couple us
8
2026-07-21 via Nuitee
W
Williams couple us
10
2026-07-20 via Nuitee
M
Mikiko solo_traveller jp
8
2026-07-20 via Nuitee
B
Bryan solo_traveller us
7
Good value overall but certainly lacking in some areas.
Pros:

Pros: Location, staff friendliness, room cleanliness, rooftop pool area, modern feel
Good view and window shades

Cons:

Many outlets in my room did not function even with “maintenance checking”
How does one control the temp in the room??
The elevators are the worst!!!!
Very stingy wine pour at the bar—$20 for a so so cab and getting what appears to be 4oz…could have been 5 but BARELY—the bartender showed me the measured glass they use to show he did the “proper pour” but that doesn’t matter if it’s measured low

2026-07-20 via Nuitee
R
Rosas couple us
8
2026-07-20 via Nuitee
J
Jessica couple us
3
Very stressful no hot water
Pros:

It’s in the perfect location and super cozy and fun.

Cons:

The hot water went out and we were not able to take a hot shower our entire stay.

2026-07-20 via Nuitee
N
Natasha couple ca
10
2026-07-20 via Nuitee
B
Brandi couple us
7
Good for an affordable one night stay.
Pros:

The location was great. It had a cool trendy vibe.

Cons:

The noise all through the night was terrible despite saying there are sound proof windows. The bed was extremely uncomfortable.

2026-07-19 via Nuitee
V
Vannesa couple us
9
Overall, good stay with nice staff. If you’re just sleeping in the hotel and exploring otherwise it’s a good spot.
Pros:

Very solid location, walkable distance to 6th street. If you’re just staying to party, this is the place.

Cons:

There’s no parking on site, and the closest parking is the Indeed Tower. It’s about $54 overnight… It used to be cheaper.
There was a little mold in the grout in the shower, but the rainfall showerhead was nice.
Pool closes way too early.

2026-07-18 via Nuitee
J
JORGE LUIS solo_traveller us
9
2026-07-17 via Nuitee
A
Aaron solo_traveller us
1
DONT RISK IT!
Pros:

Absolutely horrible hotel and policies

Cons:

Communication and reservations department was terrible - phone is never answered - response to email is slow and unprofessional

2026-07-17 via Nuitee
K
Kate couple us
7
2026-07-17 via Nuitee
B
Brett solo_traveller us
10
2026-07-16 via Nuitee
F
Felipe couple us
9
A modern, well-located hotel with great service and a fantastic atmosphere.
Pros:

I really enjoyed my stay at this hotel. It is very modern, well located, and has a great atmosphere with a young and contemporary vibe. The staff were excellent and very friendly.
The rooms are indeed small, but this was not a problem for our two-night stay. Overall, it was a great experience, and I would definitely recommend this hotel.

Cons:

Nothing

2026-07-16 via Nuitee
M
Maria couple us
10
2026-07-15 via Nuitee
J
Jeff solo_traveller au
10
2026-07-14 via Nuitee