WoodSpring Suites Dearborn Detroit

Hotels
WoodSpring
6.6 (481 reviews)
240 Town Center Drive , Dearborn , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Value for Money
Cons:
Service
Amenities
Food and Beverage

Categories

Cleanliness
5.43
Some reviews indicated issues with dirtiness and missing items.
Service
7.9
Staff reactions were mixed; there were positive mentions but also complaints about lack of assistance.
Location
7.44
Good location noted, but issues with safety were raised.
Room Quality
6.39
Mixed reviews on room comfort and amenities, indicating a basic level of quality.
Amenities
6.42
Lack of basic amenities reported in several reviews.
Value for Money
7.38
Rooms rated reasonably for the price, though some noted disappointing experiences.
Food and Beverage
5.43
No food services reported, and breakfast was notably absent.
Overall Experience
6.4
Overall sentiment fell short with significant complaints affecting the experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:20

Property Description

Convenient Location
Located just 18 km from TCF Center and with easy access to various attractions like Motown Historical Museum and Detroit Symphony Orchestra Hall.

Comfortable Rooms
Our air-conditioned rooms at WoodSpring Suites Dearborn - Detroit are equipped with all the essentials including a desk, flat-screen TV, and a private bathroom.

Fitness Center and More
Stay active during your stay with our on-site fitness center. Plus, enjoy the convenience of having a fridge in your room for storing snacks and beverages.

Book now to experience comfort and convenience at WoodSpring Suites Dearborn - Detroit.

Important information:

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £ 25 per pet per day per room applies.
• A £100 pre-authorization is required on arrival to cover any potential damages.
• No additional cleaning charges will be applied.
• No size restrictions – dogs of all sizes are welcome.
• Pets must not be left unattended in the rooms or public areaGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 481 reviews
Cleanliness: 5.43
Service: 7.9
Location: 7.44
Room Quality: 6.39
Amenities: 6.42
Value for Money: 7.38
Food and Beverage: 5.43
Overall Experience: 6.4
N
Nicole couple us
8
2026-05-29 via Nuitee
S
Shawn family_with_children us
10
Almost Home away from home.
Pros:

The Manager (young lady) was excellent and very very helpful.

2026-05-29 via Nuitee
S
STACEY solo_traveller us
9
2026-05-27 via Nuitee
A
Alayna extended_group us
1
2026-05-27 via Nuitee
C
Constantin Marin solo_traveller de
5
2026-05-26 via Nuitee
A
Ameenah solo_traveller us
7
2026-05-26 via Nuitee
K
Kimberly solo_traveller us
9
2026-05-24 via Nuitee
C
Crawford solo_traveller us
3
Pros:

Nothings

Cons:

It smelled bad it was dirty and no supplies towel face clothes you name they didn't have it.

2026-05-17 via Nuitee
A
Audrey solo_traveller us
9
It was good, except for the noise.
Cons:

I didn't like the noise above my head while trying to rest. I believe the hotel was full and the front desk was not able to move me; so I had to put up with the noise for two nights.

2026-05-17 via Nuitee
V
valerie couple us
1
I will never use booking .com or stay at a choice hotel again! You did nothing to help me as a customer! Just to let y
2026-05-15 via Nuitee
P
Perry couple us
4
Your staff needs to communicate togther so they can know what rooms are cleaned & which are not so they want sent gu
Pros:

Costumer service

Cons:

Dirty rooms, then switched me to another room that was also dirty

2026-05-13 via Nuitee
H
Hawkins family_with_children us
10
Pros:

Everything

Cons:

Nothing

2026-05-11 via Nuitee
E
Ebony couple us
2
It’s wasn’t a good first experience.
Pros:

The location was convenient.

Cons:

The staff wasn’t professional, it was a lady hanging out in her bathroom at the counter talking to the employee. The pillows were extremely flat. There was no remote control for the tv. We went to the front desk asking for one. No one ever brought us one. We couldn’t watch tv. It was only one two in the room and there was two of us. It was a lot of people standing out side smoking. It wasn’t a very appealing site.

2026-05-10 via Nuitee
G
Gracie couple us
3
Not a clean stay place was hairy and dirty
Cons:

It was very dirty and nasty I have pictures I showed the front seat and I can send here

2026-05-10 via Nuitee
T
Timothy family_with_children us
1
Terrible. Never again
Pros:

Nothing…

Cons:

Booked double bed room online and paid. Got to hotel receptionist said no rooms available. Had to go to booking .com to cancel. No number for booking.com. Going through hell to get a refund. Never again

2026-05-10 via Nuitee
D
Dantasia couple us
5
Pros:

Space

Cons:

Room not clean. Pillows not comfortable. Tv had no remote.

2026-05-08 via Nuitee
B
Bishop solo_traveller us
1
Pros:

They cancelled my room and didn't even get to stay there booked two beds and they gave my room away not happy

2026-05-07 via Nuitee
S
Santhosh extended_group ae
1
We had a very unpleasant experience at WoodSpring Suites. We arrived at around 2:50 AM after a long journey, despite inf
Pros:

Property is close to University is the only thing I like it.

Cons:

Overall, very poor service, lack of professionalism, and no accountability. This was a highly stressful and disappointing experience, and we would not recommend this property.

2026-05-03 via Nuitee
R
ROSSIE family_with_children us
8
The stay was decent and comfortable. It is a self-serve hotel.
Pros:

The rooms had a little kitchenette which is what I needed

Cons:

The hallways had an odor

2026-04-30 via Nuitee
O
Ocarina couple us
10
2026-04-28 via Nuitee