Quality Inn & Suites Syracuse - Carrier Circle

Hotels
•
Quality Inn
5.7 (645 reviews)
6555 Old Collamer Road South , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable rooms
Limited amenities

Categories

Cleanliness
4.34
Reviews indicate significant issues with cleanliness throughout the hotel.
Service
6.81
Mixed sentiments; some staff were friendly, but there were reports of rudeness.
Location
7.35
Location was mentioned as good, but there were concerns about safety with homeless individuals nearby.
Room Quality
5.3
Rooms had complaints about comfort and noise, but some guests appreciated the nice bathrooms.
Amenities
6.33
Amenities were criticized as lacking, particularly in the breakfast offerings.
Value for Money
5.29
Value perception varied; some guests found it acceptable for the price, but others were unhappy.
Food and Beverage
4.34
Breakfast options were seen as limited and lacking quality.
Overall Experience
5.81
Mixed feelings; while some enjoyed aspects, many had significant issues that impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:13

Property Description

Convenient Location
Quality Inn East Syracuse, just 13 km from Hancock International Airport, offers comfortable guestrooms with free WiFi and a complimentary breakfast.

Modern Amenities
The rooms feature neutral colors, modern wooden furnishings, a seating area, coffee maker, and a TV with cable and movie channels for your entertainment.

On-Site Facilities
Enjoy a daily breakfast from 6:00 to 10:00, make use of the business center, and stay active at the fitness center during your stay.

Book your stay at Quality Inn East Syracuse, conveniently located near downtown Syracuse and Syracuse University.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.7
Based on 645 reviews
Cleanliness: 4.34
Service: 6.81
Location: 7.35
Room Quality: 5.3
Amenities: 6.33
Value for Money: 5.29
Food and Beverage: 4.34
Overall Experience: 5.81
A
Andria • extended_group • us
2
Terrible
Cons:

They started construction in all the rooms around our room while we were still in the room at 7 am. Demolition work. After all the trouble we had with checking in and receiving credit for our first night due to weather. And they still did not make the changes to our bill.

2026-05-21 • via Nuitee
S
srikant • solo_traveller • us
5
Not worth the cost
Pros:

Staff was very cordial and empathetic

Cons:

Room was so inking and AC was making loud noise .. could not sleep at all. Had to turn off AC for me to get a nap

2026-05-19 • via Nuitee
T
Taquea • solo_traveller • us
7
2026-05-18 • via Nuitee
B
Betsy • family_with_children • in
7
2026-05-16 • via Nuitee
E
Elaine Tremblay • solo_traveller • ca
7
Pros:

Bien situé , personnel gentil.
Ok pour court séjour.
Genre truck stop.
Déjeuner, passable ok

Cons:

Aucun micro-onde.
Aucune fenêtres.

2026-05-15 • via Nuitee
D
Deborah • couple • us
9
May stay was great and the staff was awesome.
Pros:

Being disable everything except the toilet was great. The toilet was too low but other than that I was very pleased.

Cons:

The low toilet.

2026-05-12 • via Nuitee
J
Judy • couple • us
8
2026-05-11 • via Nuitee
V
Vidya • solo_traveller • us
1
2026-05-08 • via Nuitee
W
William • solo_traveller • us
1
The worst hotel I’ve ever stayed at.
Pros:

Nothing

Cons:

It was so bad I just left and canceled

2026-05-08 • via Nuitee
M
Mboko • couple • us
5
2026-05-03 • via Nuitee
M
Maddie • couple • us
1
2026-04-25 • via Nuitee
R
Rahmeel • couple • us
1
Cons:

There was roaches

2026-04-19 • via Nuitee
G
Gianna • family_with_children • us
7
2026-04-19 • via Nuitee
K
Keith • solo_traveller • gb
10
2026-04-17 • via Nuitee
N
Nersinger • solo_traveller • us
3
2026-04-16 • via Nuitee
R
Rochele • family_with_children • us
1
2026-04-14 • via Nuitee
P
Paul • extended_group • us
9
2026-04-13 • via Nuitee
M
Miriam • couple • us
7
Pros:

Staff are very nice.. Good price.
Clean room

Cons:

Sometimes rooms have cigarette smell.

2026-04-12 • via Nuitee
M
Micheline • solo_traveller • ca
9
2026-04-07 • via Nuitee
C
Charles • solo_traveller • us
1
Pros:

Not a thing.

2026-04-06 • via Nuitee