Embassy Suites By Hilton Asheville Downtown

Hotels
•
Embassy Suites Hotels
9.3 (525 reviews)
192 Haywood Street , Asheville , us
+18284070422

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Delicious breakfast
Great location
Comfortable beds
Cons:
No self parking
High valet charge
Poor bathroom lighting

Categories

Cleanliness
9.16
The room was clean and we had fun. Very clean and friendly staff.
Service
9.63
Thomas at the front desk was absolutely wonderful and incredibly helpful.
Location
9.17
Hotel was conveniently located downtown close to zip lining, hiking and the Biltmore House.
Room Quality
9.12
Comfortable rooms and beds.
Amenities
9.15
Pool was heated and the workout room was very nice.
Value for Money
9.11
Overall, it was a very enjoyable stay.
Food and Beverage
9.66
The cooked to order breakfast was delicious as well as the evening receptions which occurred daily.
Overall Experience
9.43
It’s clear he truly cares about creating a positive experience for guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 19:29

Property Description

Luxurious Accommodations
Embassy Suites By Hilton Asheville Downtown offers 4-star accommodations with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a scrumptious breakfast offering buffet, à la carte, and American options. The hotel's restaurant provides a delightful culinary experience, while the terrace is perfect for enjoying a meal with a view.

Relaxation and Recreation
Unwind in the indoor swimming pool or stay active in the fitness centre. With hiking trails nearby, guests can explore the beauty of Asheville. Additionally, the business centre and vending machines add extra convenience to your stay.

Book your stay at Embassy Suites By Hilton Asheville Downtown for a memorable and enjoyable experience in Asheville.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 525 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.66
Overall Experience: 9.43
C
Cindy • family_with_children • us
9
2026-07-04 • via Nuitee
A
Amber • solo_traveller • us
10
Pros:

Location! Enjoyed the evening reception and rooftop restaurant!

Cons:

The daily valet parking fee is a little steep.

2026-07-02 • via Nuitee
J
Jaimee • family_with_children • us
5
Pros:

The location and the staff were great

Cons:

It was so loud- no one slept well at night.

2026-07-01 • via Nuitee
R
ravit • couple • il
8
Pros:

החדר גדול עם סלון ומטבחון אמבטיה גדולה מיקום מצוין

חנייה נוחה

Cons:

החדר עצמו מאוד אפור ומאוד משרדי

2026-06-30 • via Nuitee
W
William • couple • gb
10
2026-06-28 • via Nuitee
D
Dale • solo_traveller • us
10
Mountain Fever
Pros:

The location was centered within the city! Downtown Asheville was electric and eclectic!

Cons:

Parking fees should be adjusted whenever tourists add money to the local economy!!

2026-06-28 • via Nuitee
P
Pranit • family_with_children • us
10
Excellent stay! Spacious, clean room, great breakfast, and friendly staff.
Pros:

Excellent stay! The room was spacious, clean, and comfortable, with great facilities throughout the hotel. The breakfast was outstanding, and the staff were amazing—friendly, welcoming, and always helpful. Highly recommend and would definitely stay here again!

2026-06-22 • via Nuitee
G
Gray • family_with_children • us
10
Pros:

Great hotel and staff! Location was perfect for walking to and from the concert.

2026-06-19 • via Nuitee
S
Sandra • couple • us
10
2026-06-16 • via Nuitee
P
Paul • solo_traveller • us
8
2026-06-14 • via Nuitee
S
schreier • solo_traveller • us
10
2026-06-14 • via Nuitee
N
Nancy • extended_group • us
10
2026-06-13 • via Nuitee
J
Jerry • couple • us
9
Great
Pros:

The city

Cons:

The travel up the mountain. No cell service

2026-06-07 • via Nuitee
H
H • couple • sa
7
2026-06-04 • via Nuitee
B
Brian • couple • us
9
2026-06-03 • via Nuitee
M
Matthew • couple • us
10
2026-06-02 • via Nuitee
K
Krissy • family_with_children • us
10
2026-06-02 • via Nuitee
R
Rosemary • couple • gb
9
We thoroughly enjoyed our stay, would definitely recommend the hotel
Pros:

the Breakfast was excellent , the rooms were of a good size and very clean with a very comfortable bed . The free drinks and nibbles in the evening were a nice touch. Views from the roof terrace were amazing.

Cons:

Staff in the restaurant seemed very busy and our meal took along time to come out but the manager gave us a discount.

2026-06-02 • via Nuitee
A
Amber • family_with_children • us
10
2026-06-02 • via Nuitee
R
Reli • couple • il
10
2026-05-31 • via Nuitee