Hampton Inn Orlando Southeast Nona

Hotels
•
Hampton Inn
9.2 (350 reviews)
10002 Eagle Creek Sanctuary Blvd , Orlando , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Beautiful facility
Cons:
Poor breakfast quality
Misleading room descriptions
High parking fees

Categories

Cleanliness
7.04
Appalling condition in certain rooms, as reported in the review about unsanitary conditions.
Service
10
Overall good service noted in various reviews, with mention of helpful front desk staff.
Location
10
Many reviews appreciated the location for its convenience to events and attractions.
Room Quality
10
Generally positive remarks about room quality and spaciousness.
Amenities
9.51
Facilities are mentioned positively, yet some are lacking, like breakfast offerings.
Value for Money
9.05
Some concerns regarding the additional parking fees diminish perceived value.
Food and Beverage
8
Significant negative feedback regarding breakfast quality and service.
Overall Experience
10
Guests expressed good overall satisfaction despite issues with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:31

Property Description

Welcome to Hampton Inn Orlando Southeast Nona!

Convenient Location: Situated just a short distance from popular attractions like Gatorland and Florida Mall, our 3-star hotel offers easy access to key destinations in Orlando.

Comfortable Accommodations: Relax in our air-conditioned rooms featuring modern amenities such as a TV, free WiFi, and complimentary toiletries for a comfortable stay.

Delicious Breakfast and Helpful Staff: Start your day with a fulfilling American breakfast and count on our attentive staff for any assistance you may need during your stay.

Ready to experience the perfect blend of convenience and comfort at Hampton Inn Orlando Southeast Nona? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 350 reviews
Cleanliness: 7.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 9.05
Food and Beverage: 8
Overall Experience: 10
A
Amanda • family_with_children • us
10
Amazing! Definitely stay here!
Pros:

Nice facilities, clean, friendly staff

2026-07-25 • via Nuitee
J
Jairo • extended_group • co
10
SUPERO MIS EXPECTATIVAS!
Pros:

el hotel esta nuevo y todo funciona y se ve genial. Llegar es muy fácil, acceso a parqueadero amplio, la piscina excelente!

Cons:

Tuve que pagar parqueadero por cada noche, debería estar incluido en la reserva

2026-07-21 • via Nuitee
K
Kimberley • family_with_children • us
10
We enjoyed a mini vacation in an exceptional hotel
Pros:

Convenient to our needs

Cons:

Liked everything

2026-07-14 • via Nuitee
J
Juan Carlos • couple • us
9
2026-07-14 • via Nuitee
M
Maria • couple • us
10
Great experience
Pros:

The location

Cons:

Nothing

2026-07-13 • via Nuitee
M
Mark • solo_traveller • us
3
It was close to the golf course
Pros:

The elevator worked.

Cons:

I didn't know I was supposed to pay for parking. First I was told it will be $10. Then after 2 days I was charged $24. When I asked about it, the rest was taxes? Really 20% taxes? Then I got my bill, and I was charged $11,50 and .75 cents in taxes, my math that equals 12.50.
Also, I told them on day 1 the ice machine didn't work and again on day 2. This was on the 3rd floor. No note on the machine that it was broken. After day 5, still didn't work.
I had to change rooms at very beginning because the toilet didn't work. No water was in the tank or the value to open the water didn't work.
No microwave? I guess I should have read the fine print.

2026-07-12 • via Nuitee
I
Iniguez Amores • couple • ec
10
2026-07-09 • via Nuitee
L
Lisa • couple • us
10
2026-07-06 • via Nuitee
E
Eddi • couple • us
10
2026-07-06 • via Nuitee
C
Carlos • family_with_children • br
6
Decepcionante e mercenária
Pros:

Não é a 1a vez que me hospedo. Desta vez, os serviços que ao meu ver distinguem a hotelaria ficaram abaixo da critica, excetuando o Sr Sebastian da recepção. Neste período hospedei-me 2 vezes teoricamente no mesmo quarto. Na 2a vez o quarto foi bem inferior. Por motivo climático não conseguimos viajar de Ashville para Orlando e dart entrada no dia inicial da reserva. No dia seguinte ao me apresentar já de noite a atendente limitou-se a dizer que por não ter avisado com a antecedência "legal" havia perdido o total da reserva. A esta altura, em nossa idade, minha esposa e eu, já muito aborrecidos pelas ocorrências e longas esperas devido ao episódio da postergação do voo por questões climáticas, recebemos a falta de atenção, cordialidade e empatia como um golpe de box de um atendimento mercenário que desrespeita os clientes visando apenas seu dinheiro. Esta marca farei questão de comentar com todos que puder pois além de injusto demonstrou-nos a falência dos serviços americanos no passado tão respitado por nós, tendo-os como exemplo. Nunca tive de solicitar arrumação do quarto em serviços de hotelaria. Ao reclamar na recepção recebi o argumento seco da atendente que deveria ter colocado a etiqueta na porta solicitando. Acontece que em nosso quarto havia apenas uma etiqueta "We are enjoying the room. Do not disturb", que impedia a lembrança de avisar ao "room service" que deveria fazer sua obrigação. Era muito mais razoável no passado quando o esperado e normal é que o serviço fosse sempre feito A NÃO SER QUE COLOCASSEMOS O AVISO DE "Do not disturb". Ela anotou contrariada a reclamação e disse que providenciaria. Ao retrnarmos ao hotel no final de dia o serviço havia sido feito, Da seguinte forma: eram 2 camas e arrumaram mal e mal apenas uma delas (???) trocaram as toalhas do BWC e não repuiseram os saches de café e substituição dos copos (que tive de descer ao refeitório apanhar para poder beber água".

Cons:

Ser avisado após o incidente da chegada tendo perdido 1 dia da reserva que havia perdido todo o valor e que precisava refazer a reserva total novamente duplicando meu orçamento de viagem. A indisponibilidade de um canal mais competente para avaliar corretamente a situação e resolve-la numa abordagem rápida e justa, argumentando que o manager não tinha horário previsível de estadia e não compartilhava seu schedule. Deveria tentar contato no dia seguinte, porém sem garantia que o encontraria. Obrigou-me a pagar uma diária suplementar para aguardar uma solução que me alertou que dificilmente seria aceita. No dia seguinte o Sr Sebastian ficou ao par da situação e propôs uma alternativa mais justa: pederia uma estadia da reserva por não te me apresentado e a diária extra que paguei - por estar searada da reserva de 6 dias que havia feito. Não considero ideal para tratar clientes, mas foi certamente mais justo pela limitação de alçada que dispunha.
Dispensável ratificar a decepção pelo que já relatei acima, desmontando que este será o "novo normal" com o que não posso me convencer e apoiar. Muito lamentável. Gostaria que cada envolvido, a partir do alto da cadeia de comando, experimentasse situação similar a que nos proporcionaram.

2026-07-05 • via Nuitee
H
Heidi A • solo_traveller • us
10
2026-07-01 • via Nuitee
D
Damien • family_with_children • us
10
2026-06-28 • via Nuitee
H
Humberto Jose • couple • ve
10
2026-06-26 • via Nuitee
H
Humberto Jose • couple • ve
10
2026-06-26 • via Nuitee
A
Antonio • solo_traveller • us
10
2026-06-21 • via Nuitee
A
amtiii • solo_traveller • ca
7
Pros:

Found eggs and potatoes were cold. No quality checks by attendant.

2026-06-19 • via Nuitee
L
Lisandra • extended_group • us
8
2026-06-19 • via Nuitee
• couple • us
10
Perfect location for the reason that I am in the area
Pros:

Great breakfast, a lot of variety

Cons:

I did not like to be charged parking in an open parking lot, no assigned spaces.

2026-06-18 • via Nuitee
V
Vanessa • solo_traveller • us
9
Pros:

The hotel is very clean and smells so good! Also the breakfast was delicious.

Cons:

The parking issue. Need to pay it but didn't see any security or surveillance. Rooms didn't have microwave.

2026-06-16 • via Nuitee
R
Ruben • solo_traveller • pr
10
2026-06-08 • via Nuitee