Derby City Gaming & Hotel - A Churchill Downs Property

Hotels
9.3 (955 reviews)
4520 Poplar Level Road , Louisville , us

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
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Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Limited food options
No microwave in rooms
Inadequate heating blankets

Categories

Cleanliness
9.41
Guests consistently praised the cleanliness of the hotel and rooms.
Service
9.88
Front desk staff was noted for their exceptional hospitality.
Location
9.42
The hotel is in a great location for exploring Louisville, close to the airport.
Room Quality
9.37
Rooms were described as beautiful, spacious, and well-appointed.
Amenities
8.9
Basic amenities were available, though some guests mentioned minimal options for food.
Value for Money
9.36
Guests felt they received good value for the price considering the cleanliness and location.
Food and Beverage
8.41
Guests noted a need for better food choices and availability.
Overall Experience
9.68
Overall, guests had a very good experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Luxurious Accommodation with Exciting Amenities

Unmatched Convenience and Service
Experience the convenience of a 24-hour front desk, free WiFi, and a concierge service at Derby City Gaming & Hotel. Enjoy the ease of free private parking and an ATM on-site.

Entertainment and Dining Options
Indulge in evening entertainment and savor delicious meals at the hotel's restaurant and bar. With a casino on the premises, the fun never stops.

Comfortable Rooms and Prime Location
Relax in air-conditioned rooms equipped with modern amenities. Located just a few kilometers from popular attractions like Louisville Mega Cavern and Louisville Zoo, our hotel is the perfect choice for your stay.

Book your stay at Derby City Gaming & Hotel - A Churchill Downs Property now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 955 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
K
Koester • couple • us
10
2026-07-11 • via Nuitee
J
James • solo_traveller • us
10
2026-07-11 • via Nuitee
A
Alesha • couple • us
10
2026-07-11 • via Nuitee
J
Johnson • solo_traveller • us
9
Pros:

Room was beautiful and clean

Cons:

Bed was way to hard.

2026-07-09 • via Nuitee
M
melinda • couple • us
9
Loved the room and decor
Pros:

Love the decor

Cons:

I reserved the room on me debit card and at check in we wanted to change to a credit card and when we asked to change, we were told it was already charged as soon as I told her my name. They should verify before charging cards.

2026-07-09 • via Nuitee
H
Hilgenhold • couple • us
10
2026-07-08 • via Nuitee
N
Nikki • extended_group • us
10
2026-07-08 • via Nuitee
A
Angela • extended_group • us
10
2026-07-08 • via Nuitee
D
DAWN • couple • us
10
We spur of the moment decided to stay over a night in our trip home from Tennessee. The casino was an added perk for a
Pros:

Very nice and very clean and well manicured

Cons:

Nothing

2026-07-07 • via Nuitee
D
Dale • couple • us
10
2026-07-07 • via Nuitee
H
Harold • solo_traveller • us
7
2026-07-06 • via Nuitee
A
Averitt • solo_traveller • us
10
2026-07-05 • via Nuitee
A
Amy • couple • us
10
Pros:

How clean it was

Cons:

Wish there was a sign outside that said where the hotel entrance was

2026-07-04 • via Nuitee
J
Janine • solo_traveller • us
10
Great
Pros:

Our room had a view of the training track, we really enjoyed watching that in the morning

2026-07-03 • via Nuitee
W
weeannie65 • solo_traveller • gb
10
Pros:

The rooms are huge, spotless and very well furnished and decorated

Cons:

Nothing

2026-07-03 • via Nuitee
G
Gregory • couple • us
10
2026-07-01 • via Nuitee
T
Tinebro • solo_traveller • us
9
Pros:

The staff the hotel and the location was very good

Cons:

That the choice of restaurant were either high end or like a cafeteria. Would have liked one in between that type.

2026-06-28 • via Nuitee
J
JEHAD • solo_traveller • us
8
Good
Pros:

Close to shopping

Cons:

None

2026-06-28 • via Nuitee
A
Adcock • couple • us
10
2026-06-28 • via Nuitee
R
Robert • couple • us
9
Pros:

Very clean

Cons:

Odd location
Staff at check in acted like they could careless that you were there.

2026-06-28 • via Nuitee