Derby City Gaming & Hotel - A Churchill Downs Property

Hotels
9.3 (964 reviews)
4520 Poplar Level Road , Louisville , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly staff
Great location
Cons:
Limited food options
No microwave in rooms
Inadequate heating blankets

Categories

Cleanliness
9.41
Guests consistently praised the cleanliness of the hotel and rooms.
Service
9.88
Front desk staff was noted for their exceptional hospitality.
Location
9.42
The hotel is in a great location for exploring Louisville, close to the airport.
Room Quality
9.37
Rooms were described as beautiful, spacious, and well-appointed.
Amenities
8.9
Basic amenities were available, though some guests mentioned minimal options for food.
Value for Money
9.36
Guests felt they received good value for the price considering the cleanliness and location.
Food and Beverage
8.41
Guests noted a need for better food choices and availability.
Overall Experience
9.68
Overall, guests had a very good experience with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:28

Property Description

Luxurious Accommodation with Exciting Amenities

Unmatched Convenience and Service
Experience the convenience of a 24-hour front desk, free WiFi, and a concierge service at Derby City Gaming & Hotel. Enjoy the ease of free private parking and an ATM on-site.

Entertainment and Dining Options
Indulge in evening entertainment and savor delicious meals at the hotel's restaurant and bar. With a casino on the premises, the fun never stops.

Comfortable Rooms and Prime Location
Relax in air-conditioned rooms equipped with modern amenities. Located just a few kilometers from popular attractions like Louisville Mega Cavern and Louisville Zoo, our hotel is the perfect choice for your stay.

Book your stay at Derby City Gaming & Hotel - A Churchill Downs Property now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 964 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
S
Sara couple us
8
2026-08-06 via Nuitee
A
Amy couple us
10
It’s our favorite place to stay in the Quarter!
Pros:

The staff was exceptional, the facility was clean, beautiful, and comfortable.

2026-08-06 via Nuitee
B
Bailey couple us
9
2026-08-06 via Nuitee
J
Jermaine couple us
10
I’ll be back soon
Pros:

Clean with a courteous staff.

2026-08-06 via Nuitee
B
Bryce solo_traveller us
10
Pros:

The facility was very clean. The crowd size was minimal!

Cons:

Machines are a little tight!

2026-08-04 via Nuitee
J
John couple us
10
2026-08-04 via Nuitee
R
Rose extended_group us
9
2026-08-04 via Nuitee
C
Chad couple us
10
Pros:

Very nice, workers and very clean and comfortable room!

Cons:

N/A

2026-08-03 via Nuitee
J
jonathan couple us
5
Had a good time, needed a blanket but wanted to go to sleep so sleep cold all night
Pros:

Awesome idea staying in the casino, come and go is great

Cons:

We had friends staying on another floor but we could not access the floor they had to come get us. Asked front desk they said they could not help us.
The hotel should have a door directly to the casino floor not having to go thru security every time is stupid

2026-08-03 via Nuitee
J
Jermaine couple us
10
Beautiful room. Will be back soon.
Pros:

The immaculate, clean rooms.

Cons:

My stay was brief but I have nothing negative to say.

2026-08-02 via Nuitee
S
Strine solo_traveller us
8
Pros:

Easy and nice

Cons:

Nothing

2026-07-25 via Nuitee
N
Nanette solo_traveller us
10
My stay was great!
Pros:

Clean and beautiful

Cons:

There was nothing to dislike.

2026-07-23 via Nuitee
C
Cierra couple us
10
2026-07-20 via Nuitee
D
Danny Belton couple us
10
2026-07-19 via Nuitee
D
De Simone solo_traveller gb
10
Beautiful hotel, super clean. Excellent staff at front desk
Pros:

Excellent hotel. Very clean, beautiful rooms. Everything in pristine condition

Cons:

cost

2026-07-18 via Nuitee
M
Mmathabo couple za
10
2026-07-17 via Nuitee
T
Timothy couple us
8
I would definitely stay here again, I just would not gamble there.
Pros:

Very clean. Beds were super comfortable. Good coffee in the morning. Staff were nice. Very nice hotel. It does however lack other amenities like a fitness center and spa or pool.

Cons:

The gaming entertainment is a rip off, very few bonuses or payouts. Not like traditional casinos. The steakhouse is super expensive. The location is not that great. The property is huge due to casino and horse track but needs a fitness center and a pool or spa as other amenity options for people that don’t gamble.

2026-07-15 via Nuitee
M
MaryJo couple us
10
Would recommend and stay again when in the area.
Pros:

The smell, as soon as you walked in you smelled the roses. It was amazing! The staff was very friendly and welcoming.
Room was great, bed comfy, bathroom huge with large shower.

2026-07-13 via Nuitee
W
Wahwah87 solo_traveller us
7
Decent hotel, terrible location.
Pros:

The room was clean and comfortable. The bed was OK. The AC worked well and was very quiet. The hotel is very secure and you have to use your key card to get to your room floor.

Cons:

The location stinks and it not in a great part of town, especially with I65 being shutdown for construction. We didn't use the casino at all, and wish there was a way to enter the hotel without going into the casino. .Our room was on the 2nd floor and the view from the window was the roof of the casino. We picked the hotel due to the price, but I would not stay here again.

2026-07-13 via Nuitee
R
Ryan solo_traveller us
9
2026-07-12 via Nuitee