SpringHill Suites by Marriott New York Queens

Hotels
•
SpringHill Suites
8.2 (313 reviews)
38-39 9TH STREET BUILDING B, Long Island City, New York, 11101 , Long Island City , US
1-9293492500

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Facilities

Free breakfast
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great room quality
Good amenities
Satisfactory food and beverage options
Positive overall experience
Cons:
Noisy environment
Safety concerns regarding location
Issues with service encounters
Breakfast chaos
Some cleanliness issues cited

Categories

Cleanliness
8.05
Multiple mentions of clean rooms but some negative comments related to noise and cleanliness in some reviews.
Service
8.55
Positive comments on staff helpfulness and customer service, though there were a few complaints about specific interactions.
Location
7.55
Comments indicate the location can feel unsafe, especially for single female tourists, but some felt fine.
Room Quality
8.55
Several reviews praised room quality, spaciousness, and comfort, despite some issues.
Amenities
8.05
Good amenities noted but breakfast area issues highlighted.
Value for Money
8.55
General satisfaction is indicated, but some reviews suggest expectations were not met all the time.
Food and Beverage
8.05
Breakfast options were praised, though chaotic at times.
Overall Experience
8.25
Overall good experience reported, despite some concerns about location safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:34

Property Description

Experience the vibrant energy of Long Island City at our exceptional hotel, where comfort meets convenience.

Complimentary Amenities
Start your mornings right with a delicious buffet breakfast served daily, along with complimentary wireless internet to keep you connected throughout your stay. Relax in our welcoming common area with a TV, perfect for unwinding after a day of adventure.

Modern Guestrooms
Our 270 stylishly decorated guestrooms feature LCD televisions and digital programming for your entertainment. With conveniences like laptop-compatible safes, desks, and free local calls, you'll find everything you need for a productive and restful stay.

Prime Location
Ideally situated, our hotel places you within minutes of iconic attractions such as Central Park, the Empire State Building, and the renowned 5th Avenue. Explore the rich culture and landmarks of New York City with ease.

Ready to experience unforgettable hospitality? Book your stay with us today!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 313 reviews
Cleanliness: 8.05
Service: 8.55
Location: 7.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
M
Mariely • couple • us
10
2026-05-30 • via Nuitee
P
Piotr • solo_traveller • pl
10
Majki
Pros:

Wszystko w jak najlepszym porządku!!!

Cons:

-

2026-05-30 • via Nuitee
M
Megan • couple • za
8
Definitely value for money.
Pros:

Comfortable bedrooms, nice size. Good breakfast

Cons:

Location is dodgy but we didn’t feel unsafe when walking in the day. Will avoid walking at night

2026-05-30 • via Nuitee
C
Claudia • family_with_children • us
10
2026-05-30 • via Nuitee
J
Jernyl Jay • family_with_children • us
8
neutral
Pros:

clean but no parking its expensive vallet ever

Cons:

parking no space and vallet is expensive

2026-05-30 • via Nuitee
M
mirko • extended_group • it
8
2026-05-30 • via Nuitee
K
Klaudia Krzemińska • couple • pl
8
Polecam, wszystko w porządku, okolica ok, chociaż nie czułam się tak bezpiecznie jak na Manhattanie.
Pros:

Śniadanie średnie, ale coś tam zawsze można było zjeść. Bardzo dobra kawa. Pokój ogólnie w porządku :)

2026-05-30 • via Nuitee
A
Abu Arra • solo_traveller • ps
9
2026-05-30 • via Nuitee
K
karthigayan • solo_traveller • us
10
2026-05-29 • via Nuitee
M
Michael Abayomi • solo_traveller • us
8
2026-05-29 • via Nuitee
J
Julia • extended_group • pl
7
2026-05-29 • via Nuitee
P
patty kizzee • solo_traveller • us
10
2026-05-29 • via Nuitee
M
Muhammad Mazhar • solo_traveller • pk
8
2026-05-28 • via Nuitee
R
Reneemarie • extended_group • ph
7
The room is great, breakfast is good.. but the lady staff in the morning was not accommodating, approachable and friendl
Pros:

It is just few minutes walk to the subway station

Cons:

The staff in the morning was not so accommodating, esp the lady in front. Does not really address the concern and was not friendly

2026-05-28 • via Nuitee
K
Klione • solo_traveller • cy
7
2026-05-28 • via Nuitee
I
ilanit • solo_traveller • il
8
Pros:

השירות במלון היה טוב וגם החדרים גדולים
האוכל סביר

Cons:

המיקום של המלון הוא באיזור מלחיץ והדרך לרכבת תחתית
מפחיד בחושך

2026-05-28 • via Nuitee
O
Ortega • family_with_children • us
10
2026-05-28 • via Nuitee
S
Sailee • solo_traveller • in
6
2026-05-28 • via Nuitee
R
Roland • family_with_children • de
7
Hotel ist in Ordnung, aber die Lage nicht empfehlenswert.
Pros:

Zimmer gut, Frühstück in Ordnung, Preis-Leistung gut

Cons:

Lage ist nicht gut. Zwar nur 4 Stationen mit U-Bahn ins Zentrum, aber von und zum Hotel zur Station 15 Minuten an Junkies und kiffenden Bewohnern des Viertels vorbei. Mit Kindern oder bei Dunkelheit nicht empfehlenswert.

2026-05-28 • via Nuitee
C
Chataut • family_with_children • us
5
2026-05-28 • via Nuitee