Memphis Vitality Hotel

Hotels
Independent
8.6 (421 reviews)
2625 Thousand Oaks Blvd, Memphis, Tennessee, 38118 , Memphis , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Health or beauty spa nearby
Express check-out
Free WiFi
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Nice amenities
Cons:
Cleanliness issues
Sketchy area
Problems with check-in

Categories

Cleanliness
7.3
Multiple mentions of hair on the bathroom floor, old smells, and overall cleanliness concerns indicate a less than satisfactory experience.
Service
9.6
Friendly staff and helpful service, although some negative experiences with check-in processes were noted.
Location
8.3
Concerns were raised about the safety of the area surrounding the hotel and perceived sketchiness.
Room Quality
8.3
Mixed reviews about room conditions with mentions of it being clean yet having issues with furnishings and comfort.
Amenities
8.8
Facilities like the pool and breakfast received positive feedback, but missing items like a microwave were noted.
Value for Money
7.8
Overall experience suggests that the hotel didn’t meet expectations, impacting perceived value.
Food and Beverage
9.3
Food was noted as delicious, generally a positive aspect.
Overall Experience
9.4
While there were numerous complaints, the good aspects created an overall satisfactory experience for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:25

Property Description

Welcome to the Memphis Vitality Hotel, your perfect retreat in the heart of Memphis!

Recreational Amenities
Dive into relaxation with our outdoor and indoor pools or stay active in our 24-hour fitness center. Enjoy the convenience of complimentary Wi-Fi while you unwind.

Culinary Delights
Savor delicious meals at the Vitality Café, complemented by our complimentary continental breakfast served daily from 6:30 AM to 10:30 AM, ensuring you start your day right.

Comfortable Accommodations
Rest easy in one of our 319 air-conditioned rooms featuring Smart TVs, premium bedding, and luxurious bathroom amenities, including rainfall showerheads to enhance your stay.

Experience the best of Memphis at the Memphis Vitality Hotel—book your stay today!

Important information:

  • The seasonal pool will be open from April to November.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.6
Based on 421 reviews
Cleanliness: 7.3
Service: 9.6
Location: 8.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 9.3
Overall Experience: 9.4
G
Ginger couple us
10
Staying for my surgery it was nice. Need to add toothpaste to the store. Wish I was able to get in the pool and hot tub.
Pros:

Beautiful property and located in a very nice distance from the surgery center

Cons:

Beautiful

2026-07-25 via Nuitee
J
Jennifer couple us
5
2026-07-24 via Nuitee
S
Sandra couple us
10
2026-07-23 via Nuitee
S
Sarah solo_traveller ie
10
2026-07-23 via Nuitee
B
Bethany couple us
8
2026-07-22 via Nuitee
D
Demetrio solo_traveller us
10
Pros:

Do like having a human on site to activate key as had trouble with my reservation.also I chose hotel because of security in parking lot.i stayed at Hampton inn last trip and 12 vehicles were broken into.ouch!!

2026-07-20 via Nuitee
L
La Barbra family_with_children us
5
2026-07-18 via Nuitee
B
Brenicia couple us
4
2026-07-18 via Nuitee
S
Shamiral couple us
9
2026-07-18 via Nuitee
B
Brenicia couple us
10
2026-07-18 via Nuitee
M
Myron couple us
10
My stay was excellent
Pros:

Everything was nice and elegant.. Really enjoyed my stay. The price should be a little cheaper during the week day, but overall worth the money

Cons:

Only the price during the week.. but I really enjoyed the stay

2026-07-16 via Nuitee
M
Michella family_with_children us
6
Had I known this hotel was virtual I would’ve picked a diff hotel I refuse to take a pic for check i
Pros:

I expressed my concerns about virtual check in and staff helped get around virtual check in. They were great!!!!! They need a raise!

Cons:

Virtual check in!! I DO NOT LIKE VIRTUAL CHECK IN AT ALL!! It wants to take my pic just to check in, ABSOLUTELY NOT!! QR codes and phones for room keys!!! NO!! This makes it too easy for traveling hackers to break into my room!!!! I want to check in at a front desk, I want to be greeted every time I walk in the door. I want plastic disposable hotel keys, not something else to add to my phone. And have to worry about phone dying. I do not like that if I want something I have to text and wait for a reply instead of calling front desk. Had to go get personal blankets from the car. Staff only brought sheets when I asked for bedding for pull out couch. I think it sucks that these hotel companies are greedy and looking for more and more ways to use more technology to avoid paying actual employees to work. The location didn’t feel safe either. HadI known this hotel was virtual, I wouldn’t have picked this hotel.

2026-07-15 via Nuitee
R
Rodney solo_traveller us
10
2026-07-13 via Nuitee
R
Rodney couple us
10
2026-07-13 via Nuitee
J
Jayla couple us
5
2026-07-13 via Nuitee
B
Billington solo_traveller us
8
2026-07-11 via Nuitee
T
Tanjenise couple us
9
2026-07-11 via Nuitee
B
Bria solo_traveller us
7
2026-07-09 via Nuitee
L
LaTonya couple us
10
It was amazing!!
Pros:

It looks just like the photos.

Cons:

The the restaurant wasn’t open.

2026-07-08 via Nuitee
T
Tuggle solo_traveller us
4
For almost $1,000 I could’ve done better
Pros:

The lobby

Cons:

The staff were barely around, breakfast was too expensive for just a ham and cheese croissant, my room wasn’t clean when i got there, the shower sucks

2026-07-08 via Nuitee