Homewood Suites By Hilton Charlotte Uptown First Ward

Hotels
•
Homewood Suites by Hilton
9.4 (1384 reviews)
508 N. College St. , Charlotte , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good location
Variety of breakfast options
Cons:
Rude service
Cleanliness issues
Safety concerns from other guests

Categories

Cleanliness
8.33
The room cleanliness was poor upon arrival with hair found in the showers and towels.
Service
10
Mixed reviews; while Ruben's service was outstanding, other staff were reported as rude and unhelpful.
Location
9.8
Location was described as great by several guests.
Room Quality
9.84
Rooms were generally described as nice, modern, and comfortable.
Amenities
9.79
Amenities like breakfast options were noted as good.
Value for Money
8.82
Value perception is low due to high prices coupled with service issues.
Food and Beverage
9.28
Breakfast was positively noted for its variety and quality.
Overall Experience
9.33
Overall mixed sentiment, with standout staff like Ruben but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:57

Property Description

Central Location in Charlotte
Homewood Suites By Hilton Charlotte Uptown First Ward offers a prime location in the heart of Charlotte, making it convenient for guests to explore the city's attractions.

Comfortable Accommodation with Modern Amenities
Experience air-conditioned rooms with free WiFi, a shared lounge, and a terrace for relaxation. Select rooms feature a kitchen with a dishwasher, perfect for an extended stay. Enjoy a TV with cable channels and a private bathroom with complimentary toiletries.

Delicious Dining Options and Leisure Activities
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a complimentary American breakfast. Additionally, guests can take advantage of the barbecue facilities for a delightful evening.

Book your stay at Homewood Suites By Hilton Charlotte Uptown First Ward for a memorable experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9.4
Based on 1384 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.33
P
Priscas • couple • us
9
2026-09-17 • via Nuitee
A
Anna • family_with_children • us
10
2026-09-14 • via Nuitee
N
Neil • solo_traveller • gb
7
Pros:

Location was very central and the room was comfortable and quiet.

Cons:

The hotel uses an expensive private valet service via an app, which works out as around one third of the cost of the hotel room per night…no complimentary water bottles in the room either.

2026-09-13 • via Nuitee
S
Sherri • solo_traveller • us
8
2026-09-13 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-11 • via Nuitee
M
Mary • couple • us
10
2026-09-04 • via Nuitee
C
Carlottac1982 • family_with_children • it
9
Stanza SUPER!!
Pros:

Stanza SUPER! Forse il materasso più comodo sul quale ho mai dormito! Personale super gentile. Struttura pulita.

Cons:

La colazione è stata un po' deludente.

2026-09-03 • via Nuitee
A
Aimee • couple • us
2
It was an unorganized mess.
Pros:

Close to music venue

Cons:

Staff not helpful and unorganized. We arrive about 30min after check in time. We stood in line and then given a key to a room. Went to our room which still had occupants there. We did this two times. Then our friends checking had the same problem along with other guests in lobby. We all kept being assigned rooms that were already occupied by other people. I had reserved a room with a king size bed but on the third time we were told we would have to take 2 queens instead because that was all that was available. No refund offered. We were told our money was with booking .com not them. The next day we were checking out and had to wait for about 45 min because the valet couldn’t find our car keys they had misplaced. We have never stayed anywhere and had this many issues in our life.

2026-09-02 • via Nuitee
T
Tracey • couple • us
9
2026-09-01 • via Nuitee
R
Richard • couple • us
8
2026-08-31 • via Nuitee
D
Dawn • couple • us
3
Big room, horrible location, staff confused
Pros:

Big room and bathroom

Cons:

Someone in our first room. Had to go back downstairs get another room came into that room the exhaust fan. The bathroom didn’t work. The lights in the kitchen didn’t work because nobody told us you have to put your card in the wall to get the lights on dogs barking early in the morning.

2026-08-30 • via Nuitee
S
Sonja • family_with_children • de
8
Pros:

Gute Lage, Valet Parking Service war ideal, Einrichtung noch sehr neu

2026-08-28 • via Nuitee
S
Shaquille • couple • us
10
Pros:

Very clean and breakfast was good as well

Cons:

Parking lol very high

2026-08-28 • via Nuitee
S
Shaquille • couple • us
10
2026-08-28 • via Nuitee
T
Thornton • couple • us
9
Wonderful stay, great spot, great view and great food.
Pros:

Great option for a suite with a stove and full fridge be dining area with a full pull out couch. Plenty of storage for clothes! The complimentary breakfast was SO good. And they even had a complimentary dinner with beer and wine. Also great!

Cons:

Nothing was unhappy to us!

2026-08-28 • via Nuitee
M
MARCELO • family_with_children • ar
10
2026-08-27 • via Nuitee
O
Olusesan • couple • ng
5
An otherwise very pleasant stay marred by an unpleasant detail.
Pros:

It was quite good.

Cons:

The property denied having received any confirmation from Booking.com regarding the additional night of July 20. I had to pay for that night’s stay in isolation of the other 6 nights (July 21 - 26), and I am yet to be reimbursed for the security deposit of $100 on the single night which I checked out of on July 21.
Today’s date is August 25, 2026 and local time is 19:20.

2026-08-25 • via Nuitee
T
Tanya • solo_traveller • us
10
2026-08-23 • via Nuitee
L
Latoya • couple • us
10
2026-08-22 • via Nuitee
T
Tarsha • solo_traveller • us
10
2026-08-22 • via Nuitee