Homewood Suites By Hilton Charlotte Uptown First Ward

Hotels
Homewood Suites by Hilton
9.4 (1350 reviews)
508 N. College St. , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good location
Variety of breakfast options
Cons:
Rude service
Cleanliness issues
Safety concerns from other guests

Categories

Cleanliness
8.33
The room cleanliness was poor upon arrival with hair found in the showers and towels.
Service
10
Mixed reviews; while Ruben's service was outstanding, other staff were reported as rude and unhelpful.
Location
9.8
Location was described as great by several guests.
Room Quality
9.84
Rooms were generally described as nice, modern, and comfortable.
Amenities
9.79
Amenities like breakfast options were noted as good.
Value for Money
8.82
Value perception is low due to high prices coupled with service issues.
Food and Beverage
9.28
Breakfast was positively noted for its variety and quality.
Overall Experience
9.33
Overall mixed sentiment, with standout staff like Ruben but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:57

Property Description

Central Location in Charlotte
Homewood Suites By Hilton Charlotte Uptown First Ward offers a prime location in the heart of Charlotte, making it convenient for guests to explore the city's attractions.

Comfortable Accommodation with Modern Amenities
Experience air-conditioned rooms with free WiFi, a shared lounge, and a terrace for relaxation. Select rooms feature a kitchen with a dishwasher, perfect for an extended stay. Enjoy a TV with cable channels and a private bathroom with complimentary toiletries.

Delicious Dining Options and Leisure Activities
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a complimentary American breakfast. Additionally, guests can take advantage of the barbecue facilities for a delightful evening.

Book your stay at Homewood Suites By Hilton Charlotte Uptown First Ward for a memorable experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.4
Based on 1350 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.33
K
Kevin family_with_children us
10
2026-07-03 via Nuitee
J
Jennifer couple us
3
It could have been better.
Pros:

How clean it was.

Cons:

The fact that already paying for the stay why are we paying even more for parking..

2026-07-02 via Nuitee
K
Kilia solo_traveller us
10
Pros:

Everything

Cons:

The bathroom wasn't clean and no rags in room

2026-07-01 via Nuitee
L
Lynn couple us
1
Very disappointed.
Pros:

Nice big room

Cons:

Tv didn’t work
Phone didn’t work
No soap in shower and hair on the walls

2026-06-30 via Nuitee
K
Kenichi Korai solo_traveller jp
9
2026-06-28 via Nuitee
K
Kumies solo_traveller us
8
2026-06-26 via Nuitee
M
Michelle couple us
10
Great accommodations for our quick 1 night stay!
Pros:

Breakfast was great with many options. Room was very spacious. Bathroom was very spacious. Loved the fact that there was a nice sized fridge, microwave etc. I REALLY appreciated how you needed a key to even enter the hotel lobby from the outside. Definitely made us feel safer.

Cons:

Bed was a bit hard and I had a hard time getting comfortable. The lights in our room were strange, you had to insert your room key in a slot by the door to get some of the the lights to come on in the kitchen area. Took us awhile to figure that out, as there were no instructions.

2026-06-23 via Nuitee
F
Fernando extended_group es
8
2026-06-23 via Nuitee
J
Jeffrey couple us
10
Pros:

New and clean

Cons:

All good

2026-06-22 via Nuitee
B
Ben family_with_children us
9
Pros:

Liked that I could use my phone for check in and check out

2026-06-22 via Nuitee
M
Mary extended_group us
9
2026-06-22 via Nuitee
A
Ah keema Lasha extended_group us
10
The location was perfect and close to everything.
Pros:

Friendly staff

Cons:

N/A

2026-06-21 via Nuitee
A
Andrea extended_group us
10
Very comfortable and affordable
Pros:

All the extras for a competitive price

Cons:

There were dishes left in the dishwasher from the previous occupant so I didn’t know they existed until checkout

2026-06-20 via Nuitee
K
Kim couple us
7
Clean
Pros:

Clan and nice people

Cons:

Not much to do as far as shops and hard to get around

2026-06-19 via Nuitee
H
Hawkins solo_traveller us
9
2026-06-17 via Nuitee
A
Ashtin couple us
8
2026-06-17 via Nuitee
J
Julie solo_traveller us
10
2026-06-15 via Nuitee
D
Durie family_with_children us
9
2026-06-13 via Nuitee
A
Ashley family_with_children us
6
The staff at the facility all around was amazing and very nice! The hotel is beautiful! And the food at the restaurant i
Pros:

I love the restaurant inside of the hotel. The food was amazing! The staff was amazing!

Cons:

I didn’t like the fact that my room was dirty. I had crumbs all over the floor hair in the bathroom dust in the bathroom! It was not clean at all. I also did not like the price of the stay. I paid $267 for one night for one person and it was just too terribly expensive for the location and the one night stay in this economy.

2026-06-11 via Nuitee
H
Hayden extended_group us
10
Pros:

Everything

2026-06-08 via Nuitee