Homewood Suites By Hilton Charlotte Uptown First Ward

Hotels
Homewood Suites by Hilton
9.4 (1323 reviews)
508 N. College St. , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good location
Variety of breakfast options
Cons:
Rude service
Cleanliness issues
Safety concerns from other guests

Categories

Cleanliness
8.33
The room cleanliness was poor upon arrival with hair found in the showers and towels.
Service
10
Mixed reviews; while Ruben's service was outstanding, other staff were reported as rude and unhelpful.
Location
9.8
Location was described as great by several guests.
Room Quality
9.84
Rooms were generally described as nice, modern, and comfortable.
Amenities
9.79
Amenities like breakfast options were noted as good.
Value for Money
8.82
Value perception is low due to high prices coupled with service issues.
Food and Beverage
9.28
Breakfast was positively noted for its variety and quality.
Overall Experience
9.33
Overall mixed sentiment, with standout staff like Ruben but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:57

Property Description

Central Location in Charlotte
Homewood Suites By Hilton Charlotte Uptown First Ward offers a prime location in the heart of Charlotte, making it convenient for guests to explore the city's attractions.

Comfortable Accommodation with Modern Amenities
Experience air-conditioned rooms with free WiFi, a shared lounge, and a terrace for relaxation. Select rooms feature a kitchen with a dishwasher, perfect for an extended stay. Enjoy a TV with cable channels and a private bathroom with complimentary toiletries.

Delicious Dining Options and Leisure Activities
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a complimentary American breakfast. Additionally, guests can take advantage of the barbecue facilities for a delightful evening.

Book your stay at Homewood Suites By Hilton Charlotte Uptown First Ward for a memorable experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.4
Based on 1323 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.33
B
Bianca extended_group us
10
I would definitely recommend, great location and room size
Pros:

Very clean, staff was amazing!

Cons:

Everything was perfect

2026-05-28 via Nuitee
L
Linsey family_with_children us
10
2026-05-27 via Nuitee
N
Niyah couple us
8
2026-05-27 via Nuitee
K
Karen couple us
10
2026-05-26 via Nuitee
丸田章博 solo_traveller jp
8
2026-05-25 via Nuitee
solo_traveller ch
5
Pros:

La colazione non era male, molto stile europea, molta scelta e buona. Anche la stanza era estramemente spaziosa con tanti comfort diversi: due letti, televesione, divano e una cucina attrezzata.

Cons:

Il bagno non era un gran chè specialmente la doccia. La pressione dell'acqua era estremamente bassa, difficile lavarsi bene i capelli. Anche perché ci voleva ben 5 minuti per avere dell'acqua calda. La pulizia poteva essere migliore.

2026-05-25 via Nuitee
X
Xiaodi solo_traveller cn
1
这样的宾馆不想再住了。
Cons:

前台服务员态度很坏,我要赶火车,请前台帮助约出租车,约了20分钟不见车来,问她约了没有,回答还要等5分钟,然后才看见她打电话。分明就是没有约车,或忘掉了约车。结账时结算单与付款单不符,问他为什么会不一样,回答说他们不知道,让我给Booking打电话。实在是气人。

2026-05-25 via Nuitee
D
Devon couple us
10
I was pleased with my stay & would recommend anyone to stay here.
Pros:

The facility was clean & the property was conveniently located close to everything.

Cons:

One of the staff members (an older male) was a little rude when I asked him a question regarding the hotel.

2026-05-23 via Nuitee
A
Adrianna solo_traveller us
10
2026-05-12 via Nuitee
C
Cabrera family_with_children us
8
2026-05-11 via Nuitee
P
Paulo Augusto family_with_children br
8
2026-05-10 via Nuitee
E
Ellen couple us
10
My stay was great. The location was great to walk to the concert.
Pros:

It was very modern and upscale.

Cons:

There wasn’t anything I didn’t like except the vending machine prices were a bit high.

2026-05-10 via Nuitee
L
Laura couple us
6
The stay is ok, just need a better standard when it comes to cleaning the rooms
Pros:

Staff is friendly

Cons:

Bathroom has black color on the floor because is not clean, we had a trash can full of trash that was left over from the guest before and coffee maker still has the coffee from the other guest, we found hair in our “clean towels” and hair in the bathroom

2026-05-10 via Nuitee
T
TaShara couple us
8
2026-05-09 via Nuitee
K
KyDarian couple us
7
Cons:

How they didn’t have free parking and had to spend 45 a day for valet parking

2026-05-08 via Nuitee
J
Jovannie solo_traveller us
10
2026-05-07 via Nuitee
K
kyla family_with_children us
9
2026-05-06 via Nuitee
V
Victoria family_with_children us
10
Nice stay. Walkable distance to Bank of America Stadium
Pros:

Location

2026-05-04 via Nuitee
D
demetro couple us
10
A great stay and i recommend anyone visiting Charlotte to stay here. valet parking with fast service
Pros:

Breakfast was buffet style a full course which was fantastic. I was really amazed how hot and tasty the food was. The best I have had in my opinion.

Cons:

No complaints or issues at all. I wish I could have stayed longer. I will make plans for a visit in the near future.

2026-04-30 via Nuitee
A
Adrian solo_traveller us
10
2026-04-29 via Nuitee