Homewood Suites By Hilton Charlotte Uptown First Ward

Hotels
Homewood Suites by Hilton
9.4 (1362 reviews)
508 N. College St. , Charlotte , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Comfortable rooms
Good location
Variety of breakfast options
Cons:
Rude service
Cleanliness issues
Safety concerns from other guests

Categories

Cleanliness
8.33
The room cleanliness was poor upon arrival with hair found in the showers and towels.
Service
10
Mixed reviews; while Ruben's service was outstanding, other staff were reported as rude and unhelpful.
Location
9.8
Location was described as great by several guests.
Room Quality
9.84
Rooms were generally described as nice, modern, and comfortable.
Amenities
9.79
Amenities like breakfast options were noted as good.
Value for Money
8.82
Value perception is low due to high prices coupled with service issues.
Food and Beverage
9.28
Breakfast was positively noted for its variety and quality.
Overall Experience
9.33
Overall mixed sentiment, with standout staff like Ruben but notable service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:57

Property Description

Central Location in Charlotte
Homewood Suites By Hilton Charlotte Uptown First Ward offers a prime location in the heart of Charlotte, making it convenient for guests to explore the city's attractions.

Comfortable Accommodation with Modern Amenities
Experience air-conditioned rooms with free WiFi, a shared lounge, and a terrace for relaxation. Select rooms feature a kitchen with a dishwasher, perfect for an extended stay. Enjoy a TV with cable channels and a private bathroom with complimentary toiletries.

Delicious Dining Options and Leisure Activities
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a complimentary American breakfast. Additionally, guests can take advantage of the barbecue facilities for a delightful evening.

Book your stay at Homewood Suites By Hilton Charlotte Uptown First Ward for a memorable experience in Charlotte!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.4
Based on 1362 reviews
Cleanliness: 8.33
Service: 10
Location: 9.8
Room Quality: 9.84
Amenities: 9.79
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.33
I
Isabelle solo_traveller fr
8
Pros:

La literie, l'amabilité du personnel, la situation géographique

Cons:

Rien

2026-07-25 via Nuitee
P
Patricia family_with_children us
5
Won't stay there again.
Pros:

Breakfast was just okay. It was luke warm at best. The breakfast attendant was kind and attentive.

Cons:

Hole in the ceiling. Room was laid out oddly. Very average for the expensive price. Downtown area around hotel was sketchy. Won't stay again.

2026-07-24 via Nuitee
R
Rebecca couple us
10
2026-07-24 via Nuitee
E
Elizabeth couple us
9
Beautiful view of the City
Pros:

The view was amazing!!!

Cons:

The 2 sitting chairs in the front room had wet spots in them that saturated the seat so much that our bottoms were wet.

2026-07-21 via Nuitee
B
Batista solo_traveller do
7
2026-07-20 via Nuitee
C
Cynthia couple us
8
Great location, wonderful staff, super clean and safe!!
Pros:

The location, staff, and safety were top tier!!

Cons:

The room had a weird cleaning product smell

2026-07-20 via Nuitee
G
Greg solo_traveller us
10
2026-07-20 via Nuitee
S
Sharon family_with_children us
10
Super close to spectrum center and very clean, good breakfast
Pros:

Cleanliness

2026-07-19 via Nuitee
D
Denise Quinn solo_traveller ie
8
Very pleasant
Pros:

Room size was very good, facilities very good.

Cons:

Sliding Bathroom door was very nice but no way of locking and big gap when closed not suitable for families as can see straight into the shower.

2026-07-17 via Nuitee
D
Dragomir solo_traveller au
9
2026-07-17 via Nuitee
D
Dodson family_with_children us
10
Pros:

The location was perfect for the concert we were going to just a short walk to the arena. The room was very spacious and clean!

2026-07-16 via Nuitee
M
Martica solo_traveller us
10
2026-07-16 via Nuitee
M
Mary extended_group us
9
Bed was comfortable. Staff friendly, bartenders super friendly and accommodating.
Pros:

It was great! (Really liked the fact that breakfast was served until 10am on the weekend. Wished it was still serving til 10 on Monday, too).

Cons:

The hotel room smelled musty. Realize it probably can't be helped - the weather was really muggy in Charlotte, I imagine it is difficult to keep the units smelling fresh.

2026-07-15 via Nuitee
D
Dalila solo_traveller it
10
2026-07-13 via Nuitee
P
Paula family_with_children us
9
Very clean and newly renovated
Pros:

Cleanliness and spacious

Cons:

Bathroom sliding door offers little privacy

2026-07-13 via Nuitee
L
Luke extended_group gb
9
2026-07-12 via Nuitee
E
Edna solo_traveller mx
10
Pros:

Las instalaciones en general

Cons:

Que nunca tuve shampoo ni jabón para bañarnos, me parece que tenía que pedirlos,

2026-07-11 via Nuitee
R
Robert couple us
9
Pros:

Location to many restaurants

2026-07-10 via Nuitee
M
Mitchell family_with_children us
9
2026-07-10 via Nuitee
A
Alfrenetta solo_traveller us
9
Pros:

Breakfast is the best.

Cons:

Cost of the room.

2026-07-09 via Nuitee