Holiday Inn Express Holly Springs - Raleigh Area by IHG

Hotels
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Holiday Inn Express
9.4 (378 reviews)
150 Collins Crossing , Holly Springs , US

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Great breakfast
Cons:
Dirty bathroom floor
Booking issues

Categories

Cleanliness
8.56
Generally clean, but noted dirty bathroom floors in one review.
Service
9.53
Staff received positive remarks for being friendly and helpful.
Location
9.57
Convenient location with proximity to shopping and dining.
Room Quality
9.52
Room was comfortable, but booking issues were encountered.
Amenities
9.55
Good amenities including breakfast and free parking.
Value for Money
9.01
Generally good value, though prices vary.
Food and Beverage
9.56
Breakfast was highly praised as comprehensive and hot.
Overall Experience
9.93
Overall positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:58

Property Description

Convenient Location

Located just a short distance from popular attractions like the North Carolina Museum of Art and State Capitol, Holiday Inn Express Holly Springs - Raleigh Area, an IHG Hotel, offers a prime spot for exploring the area.

Modern Amenities

Enjoy the convenience of an indoor pool, business center, gym, and ironing service during your stay. Whether you're looking to relax or stay productive, this 3-star hotel has you covered.

Complimentary Services

Benefit from free private parking at the property, allowing for a hassle-free experience from check-in to check-out. Plus, with a 24-hour front desk, assistance is always just a phone call away.

Book your stay at Holiday Inn Express Holly Springs - Raleigh Area today for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 378 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.93
J
Jessica • family_with_children • us
1
The bathroom ceiling right above the shower leaked while you showered the beds were uncomfortable
Pros:

Breakfast was good

Cons:

My bathroom ceiling right above the shower leaked cold water on u also moldy ac units smelled awful

2026-09-15 • via Nuitee
A
Amy • solo_traveller • us
9
Had such a good stay we extended it by a day!
Pros:

Comfortable, clean room and helpful, friendly staff

Cons:

Pillows but were able to get extras

2026-09-10 • via Nuitee
W
Wroten • solo_traveller • us
3
Cons:

Overall, my stay at the Holiday Inn in Holly Springs, North Carolina was disappointing. While there were some positive aspects to the experience, several issues occurred during my stay that ultimately left me with no desire to return.

To start with the positives, the staff I interacted with were friendly and pleasant, and the lobby was beautiful and welcoming. The hotel appeared to be generally well maintained and reasonably clean upon arrival.

However, I experienced several issues with the room and the overall stay.

One of the first problems I encountered was with the bathtub. The water was not draining properly, causing the tub to fill with water while I was showering. Essentially, I was taking a bath and a shower at the same time. I contacted maintenance, and to their credit, they responded promptly and resolved the issue.

Unfortunately, another concern occurred the following day when housekeeping serviced the room. The staff provided new towels and washcloths, which was appreciated, but they also took our personal washcloths that we had brought with us. Additionally, the beds appeared to have only been partially remade. More concerning was the fact that the sheets did not appear to have been changed. I know this because there was a noticeable stain on the sheets that had been there from the previous night, allowing me to recognize that the same sheets were still being used.

Another unsettling incident occurred when the fire alarm went off during our stay, requiring everyone to evacuate the building. While I understand that fire alarms can happen for a variety of reasons and may not necessarily be within the hotel’s control, having to evacuate the building added to an already less-than-satisfactory experience.

I want to acknowledge that the staff were generally nice and that maintenance responded quickly when contacted.

2026-09-08 • via Nuitee
G
Gregg • couple • us
10
2026-08-25 • via Nuitee
M
Marjorie • couple • us
9
It wasa great overall experience. I needed a short getaway for the weekend and it was perfect.
Pros:

It was really quiet and convenient to food and shopping.

2026-08-24 • via Nuitee
P
Proctor • solo_traveller • us
8
Pros:

Everything except scrambled eggs only once

2026-08-23 • via Nuitee
B
Barbara • extended_group • us
10
2026-08-10 • via Nuitee
K
Kyle • solo_traveller • us
9
2026-07-20 • via Nuitee
T
Trey • couple • us
10
2026-07-19 • via Nuitee
C
Charles • couple • us
10
Great staff!
Pros:

It was very good. Very nice presentation.

Cons:

No com0laints. Staff was fabulous.

2026-07-12 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Everyone was so friendly there me and my family loved it we will definitely come back there

2026-07-09 • via Nuitee
C
Chantay • couple • us
10
Excellent
Pros:

Location

Cons:

No complaints

2026-07-07 • via Nuitee
E
Erika • solo_traveller • us
10
Pros:

Very convenient location.
Very comfy, Very clean.
Thank you.

2026-07-06 • via Nuitee
D
David • solo_traveller • us
8
Comfortable and nice breakfast
Pros:

Close to our family home

Cons:

High traffic area

2026-07-02 • via Nuitee
J
Johnson • couple • us
9
2026-06-25 • via Nuitee
G
Guilherme • solo_traveller • us
9
2026-06-24 • via Nuitee
P
Peggy • solo_traveller • us
10
Staff was courteous and professional. Room was comfortable. Traveling is lonely.
Pros:

I think it was very good for a hotel breakfast--I didn't use it.

Cons:

Finding the facility was difficult. I arrived in Holly Springs late (11:30 P.M. after leaving home at 4:00 A.M.) it was storming, my GPS was not working and I could not find the hotel. I spent the night in my car. I found the hotel the next morning and they said they could not give me a room until 3:00 P.M.

2026-06-23 • via Nuitee
D
David • solo_traveller • us
7
2026-06-21 • via Nuitee
T
Tonya • couple • us
8
I would visit again. We are return customers to this hotel
Pros:

Convenient location, complimentary breakfast, friendly staff

Cons:

The only con was the bathtub was not clean. The corners of the tub and the shower door track had soap scum/mold build up

2026-06-16 • via Nuitee
A
Anita • extended_group • us
9
Very pleasant
Pros:

Staff was very friendly and helpful. The hotel was very clean. The bed was very comfortable. Great location near stores and restaurants.

Cons:

Showers need grab bars. They double booked us for a handicapped bathroom and it was not available when we arrived.

2026-06-15 • via Nuitee