Red Roof Inn Mystic - New London

Motels
•
Red Roof Inn
7 (669 reviews)
707 Colman St, Building A , New London , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location for highway/JFK
In-room fridge and working TV
Reasonable room size for short stays
Housekeeping praised by some guests
Cons:
Dirty rooms, stains and pest sighting (cockroach)
AC and plumbing/maintenance problems; some guests left immediately
Rude or unhelpful front desk/manager in several reports
Unsafe/poorly lit parking and concerning outside activity
Uncomfortable beds and outdated rooms
No on-site breakfast / limited food & beverage

Categories

Cleanliness
3.5
Multiple reviews report dirty rooms, visible stains, a cockroach, sticky floors and general poor maintenance; several guests cancelled or left immediately due to cleanliness concerns.
Service
8
Mixed signals in reviews: several reports of rude/unhelpful front desk and a manager who would not address reservation issues, but positive notes about housekeeping service when present; overall inconsistent but often adequate housekeeping.
Location
9
Frequently described as convenient for highway/JFK and easy to access; however some guests raised safety concerns about the immediate property and parking area.
Room Quality
4
Rooms described as outdated and broken down: AC failures, uncomfortable/mattress issues, leaky bathtub and other maintenance problems; several guests reported not staying because of room condition.
Amenities
8.5
Basic in-room amenities (fridge, working TV) noted positively and adequate for short stays; property lacks on-site catering/breakfast and has limited additional amenities.
Value for Money
8
Mixed feedback: some guests called it 'not worth the rate' given condition, while others described it as a decent-priced, adequate short-stay option; overall value leans slightly positive when considering location and basic amenities.
Food and Beverage
8
Multiple notes that there is no breakfast or on-site catering; guests relied on nearby dining options, which are plentiful, making F&B effectively available off-site.
Overall Experience
7
Overall mixed: several guests had very negative experiences (cancellations, cleanliness and AC problems, poor front-desk interactions), while others found it adequate for a short stop given location and basic amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:00

Property Description

Newly Renovated Property:
Red Roof Inn Mystic New London, conveniently located near Interstate 95, welcomes you with free WiFi and on-site parking. The newly renovated property boasts all-new rooms, ensuring a comfortable stay for every guest.

Pet-Friendly Accommodations:
At Red Roof, we understand that pets are family too. Enjoy our pet-friendly guest rooms equipped with flat-screen TVs, coffee makers, and select rooms even feature a microwave and mini refrigerator. Your furry friends are welcome to join you during your stay.

Convenient Amenities and Nearby Attractions:
Take advantage of our 24-hour front desk services offering newspapers, copy, and fax services. Explore popular attractions like the Winthrop Convention Center, Mohegan Sun Casino, and Foxwoods Resort and Casino, all within 25 km. For a relaxing day out, visit Ocean Beach Park, Old Mystic Village, and the Mystic Seaport, all just a short distance away.

Book your stay at Red Roof Inn Mystic New London for a memorable and convenient experience.

Important information:

Please inform the property in advance of your stay if you plan to bring pets.

One, well-behaved domestic pet (cat or dog) Stays Free!

Pets must be declared at check-in.

Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds.

Service and emotional support animals are always welcome.

Those with a valid military ID may check-in of 18 years or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

7
Based on 669 reviews
Cleanliness: 3.5
Service: 8
Location: 9
Room Quality: 4
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 7
A
Alexander • solo_traveller • us
4
2026-08-28 • via Nuitee
T
Tracy • solo_traveller • us
1
Pros:

ABSOLUTELY NOTHING

Cons:

Hated everything!!

2026-08-25 • via Nuitee
C
Carrie • couple • us
3
Not worth the money
Pros:

Location

Cons:

Very small room had Oder and not the cleanest bathroom

2026-08-24 • via Nuitee
J
JeanMarie • extended_group • us
3
My sleep was uncomfortable
Cons:

The bed was hard, pillows were small and flat, sheets were old and worn, bathroom was outdated, just to list a few things. The fella that checked us in was friendly. The entire building appeared to be outdated.

2026-08-24 • via Nuitee
M
Mike • couple • us
3
Tried to avoid being at my room and hotel location as much as possible
Pros:

The room was cleaned before I arrived

Cons:

It was a strange area with groups of people hanging out outside until very late at night

2026-08-24 • via Nuitee
E
Ellen • solo_traveller • us
6
2026-08-23 • via Nuitee
J
Jennifer • couple • us
4
Need to update bathrooms and rooms in general. Paint peeling and chipped. Just worn and old looking
Pros:

Location

Cons:

Old rundown, rusty bathroom. Mattress was ok

2026-08-21 • via Nuitee
D
Dominic • solo_traveller • ca
8
2026-08-20 • via Nuitee
K
Kyle • solo_traveller • us
1
HoneTowne Studios by Red Roof is a DUMP!!!
Pros:

Nothing as it was the biggest dump I have ever stayed in. This motel should be permanently removed from your site.

Cons:

Willing on the walls, stolen lampshades, broken toilet back, fridge had dents all over it, no remote for TV, internet wasn't working and finally you guessed it the phone was completely dead.

2026-08-17 • via Nuitee
P
Pillot • couple • us
3
2026-08-15 • via Nuitee
U
Urszula • extended_group • us
5
2026-08-13 • via Nuitee
S
Sebastian • couple • us
10
2026-08-11 • via Nuitee
M
Michelle • couple • us
10
2026-08-09 • via Nuitee
M
Mehmet • couple • us
8
2026-08-08 • via Nuitee
B
Brian • solo_traveller • us
1
2026-08-07 • via Nuitee
S
Soares • couple • us
5
2026-08-04 • via Nuitee
W
Wilson • couple • us
2
Not worth the rate for a broken down outdated room.
Pros:

Location

Cons:

A better room

2026-08-03 • via Nuitee
B
Brady • solo_traveller • us
10
2026-07-25 • via Nuitee
K
Karen • extended_group • us
7
2026-07-16 • via Nuitee
L
Leandro • family_with_children • us
10
2026-07-13 • via Nuitee