avid hotels Billings West by IHG

Hotels
•
Avid
9.1 (441 reviews)
3350 Ember Lane , Billings , US

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Cons:
Bugs in the room
Small room size
Noise from other rooms
Poor coffee quality

Categories

Cleanliness
8.18
While many reviews noted the hotel was clean, there were significant mentions of bugs which impacted the sentiment.
Service
9.65
Numerous reviews highlighted exceptional service, particularly mentioning friendly and helpful staff.
Location
9.69
Conveniently located for access to major routes and attractions, making it a favorable aspect according to multiple reviews.
Room Quality
8.14
Many reviewers found rooms to be small with some complaints about noise, indicating mixed sentiments.
Amenities
9.17
Amenities like modern bathrooms and good Wi-Fi were appreciated, although some shortcomings were noted.
Value for Money
9.63
The overall value for the price paid was viewed positively despite some specific drawbacks.
Food and Beverage
9.18
Breakfast options received positive mentions, although coffee quality was pointed out as needing improvement.
Overall Experience
9.15
Overall experiences varied, with highlighted positives but also significant negatives impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:13

Property Description

Welcome to avid hotels Billings West, an IHG Hotel!

Modern Comforts: Our hotel in Billings, Montana offers modern amenities for a comfortable stay. Enjoy spacious rooms, plush bedding, and high-speed Wi-Fi to stay connected.

Convenient Location: Situated just 15 km from MetraPark and the Billings Logan International Airport, our hotel provides easy access to key attractions and transportation hubs.

Exceptional Service: Experience top-notch service from our friendly staff, dedicated to making your stay memorable. Whether you're here for business or leisure, we ensure a seamless and enjoyable visit.

Book your stay at avid hotels Billings West today for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 441 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 9.17
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.15
D
Dylan • extended_group • us
10
Would stay again, made for a good weekend
Pros:

Clean and new feeling

Cons:

A small breakfast selection

2026-09-13 • via Nuitee
J
Jared • couple • us
9
I would stay again
Pros:

It was clean and convenient. I would stay here again.

Cons:

Coffee machine was broken. Did not try breakfast. Very compact area.

2026-09-09 • via Nuitee
P
Paul • extended_group • us
10
2026-09-08 • via Nuitee
H
Heidi • solo_traveller • us
10
Pros:

Very clean, modern facility.

2026-09-04 • via Nuitee
D
Douglas • couple • us
9
pretty generic hotel
Pros:

just average at best,

Cons:

eggs could be warmer as well as the sausage. out of biscuits.

2026-08-30 • via Nuitee
J
Julie • family_with_children • us
10
.
Pros:

.

Cons:

.

2026-08-28 • via Nuitee
S
Stephanie Owen • solo_traveller • us
10
Pros:

Very nice people. Simple and clean. I was able to park my small camper in the parking lot with no problem.

Cons:

Nothing

2026-08-27 • via Nuitee
M
Marci • solo_traveller • us
7
Sounds like.....
Pros:

Clean and up to date facilities

Cons:

Unfortunately you can hear everything in all the other rooms. Seems like there is no sound proofing at all. Sounded like people were moving furniture all night with little kids helping. Ugh.

2026-08-27 • via Nuitee
T
Tonya • extended_group • us
8
Our stay was good and the staff was excellent!
Pros:

We liked the convenience and that they were equipped for dogs to stay too.

Cons:

It was a little loud. Rooms seemed to not have much insulation between rooms.

2026-08-25 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-08-18 • via Nuitee
R
Roberts • family_with_children • us
6
Nice to try, but not again. Stark and lacking warmth. Barking dog spoiled it.
Pros:

Location great. Coffee machine. Unique design. Ice machine and disposable buckets. Blackout shades were great. Seating area with TV and breakfast seating area was open and inviting.

Cons:

Rooms smaller than comparables. The dog down the hall, two doors down, barked for hours. The bed felt small. Breakfast was decent, but I expected something a little different given the hotel's branding. Vinyl flooring seemed hospital-like.

2026-08-17 • via Nuitee
J
John • couple • us
10
2026-08-08 • via Nuitee
K
Kara • family_with_children • us
9
2026-08-07 • via Nuitee
R
Robert • couple • us
10
2026-08-07 • via Nuitee
T
Tracy • solo_traveller • us
6
Average stay
Pros:

Openness and music

Cons:

Unclean dirty walls and carpet

2026-08-05 • via Nuitee
E
Eliane • family_with_children • us
9
Pros:

Clean, quiet, great breakfast selection. Soft sheets

Cons:

Nothing

2026-08-04 • via Nuitee
R
Ronald • couple • us
9
2026-08-03 • via Nuitee
J
Jahaziel • solo_traveller • us
10
Will look up other locations to stay in if I’m in the area
Pros:

It was a very nice property

Cons:

That I had to leave it lol

2026-08-02 • via Nuitee
J
Jerry • couple • us
8
2026-07-24 • via Nuitee
B
Betty • couple • us
10
Excellent stay. Would stay here again
Pros:

Conveniently located. Staff was very friendly and room was great

Cons:

Room size was small

2026-07-23 • via Nuitee