avid hotels Billings West by IHG

Hotels
•
Avid
9.1 (432 reviews)
3350 Ember Lane , Billings , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Cons:
Bugs in the room
Small room size
Noise from other rooms
Poor coffee quality

Categories

Cleanliness
8.18
While many reviews noted the hotel was clean, there were significant mentions of bugs which impacted the sentiment.
Service
9.65
Numerous reviews highlighted exceptional service, particularly mentioning friendly and helpful staff.
Location
9.69
Conveniently located for access to major routes and attractions, making it a favorable aspect according to multiple reviews.
Room Quality
8.14
Many reviewers found rooms to be small with some complaints about noise, indicating mixed sentiments.
Amenities
9.17
Amenities like modern bathrooms and good Wi-Fi were appreciated, although some shortcomings were noted.
Value for Money
9.63
The overall value for the price paid was viewed positively despite some specific drawbacks.
Food and Beverage
9.18
Breakfast options received positive mentions, although coffee quality was pointed out as needing improvement.
Overall Experience
9.15
Overall experiences varied, with highlighted positives but also significant negatives impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:13

Property Description

Welcome to avid hotels Billings West, an IHG Hotel!

Modern Comforts: Our hotel in Billings, Montana offers modern amenities for a comfortable stay. Enjoy spacious rooms, plush bedding, and high-speed Wi-Fi to stay connected.

Convenient Location: Situated just 15 km from MetraPark and the Billings Logan International Airport, our hotel provides easy access to key attractions and transportation hubs.

Exceptional Service: Experience top-notch service from our friendly staff, dedicated to making your stay memorable. Whether you're here for business or leisure, we ensure a seamless and enjoyable visit.

Book your stay at avid hotels Billings West today for a delightful experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 432 reviews
Cleanliness: 8.18
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 9.17
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.15
J
Jerry • couple • us
8
2026-07-24 • via Nuitee
B
Betty • couple • us
10
Excellent stay. Would stay here again
Pros:

Conveniently located. Staff was very friendly and room was great

Cons:

Room size was small

2026-07-23 • via Nuitee
J
joseph e • solo_traveller • us
9
2026-07-18 • via Nuitee
L
Larry • extended_group • us
8
Nice hotel
2026-07-17 • via Nuitee
R
Richard • solo_traveller • us
9
It was fine.
Pros:

That it was very clean.

Cons:

Two sterile for my taste.

2026-07-15 • via Nuitee
L
Linda • couple • us
10
We were traveling for a move to a new state with our smalll pet. Very comfortable and clean.
Pros:

Clean, beautiful and nice location.

2026-07-12 • via Nuitee
S
Shawn • couple • us
8
2026-07-11 • via Nuitee
R
Richard • couple • us
10
I would stay here again.
Pros:

Super nice employees. Clean and comfortable.

2026-07-08 • via Nuitee
C
Carly • family_with_children • us
10
2026-07-07 • via Nuitee
E
Emily • couple • us
10
2026-07-07 • via Nuitee
D
Drysdale • couple • us
9
2026-07-06 • via Nuitee
L
Leah • couple • us
9
Very nice. Would stay again.
Pros:

Clean and quiet

Cons:

A little expensive

2026-07-04 • via Nuitee
M
Melanie • family_with_children • us
9
Perfect place to stop on our road trip.
Pros:

The rooms were clean and comfortable. The staff was very friendly and helpful.

Cons:

Nothin

2026-06-30 • via Nuitee
P
Paul • solo_traveller • us
9
Pros:

Clean and modern, great breakfast and 24hr coffee.

Cons:

Room was next to stairwell resulting in some door noise.

2026-06-29 • via Nuitee
T
Teresa • family_with_children • us
10
Will stay there every time i go to Billings.
Pros:

location great, breakfast met every ones needs

Cons:

liked every thing.

2026-06-24 • via Nuitee
K
Kimberly • extended_group • us
10
Extremely comfortable and pleasant
Pros:

Everything was exceptional

Cons:

Nothing

2026-06-22 • via Nuitee
T
Tamara • solo_traveller • us
9
Pros:

It was very clean and breakfast in the morning was awesome.

Cons:

We missed having a freezer section in the fridge.

2026-06-19 • via Nuitee
J
Jose • family_with_children • us
10
Clean, comfortable
Pros:

I’m the type to carry my own sheets/comforters for my family, first hotel I was comfortable for my kids to sleep on the bed with their sheets!.. enjoyed!

2026-06-16 • via Nuitee
J
james • solo_traveller • us
9
Avid
Pros:

Clean, convenient location, little on the expensive side but can live with it

Cons:

The cost was a little spendy but acceptable

2026-06-07 • via Nuitee
M
Mary • solo_traveller • us
9
All in all an enjoyable stay.
Pros:

Friendly staff. Light and bright room and lobby. Very clean

Cons:

Very basic decor and amenities.

2026-06-06 • via Nuitee