Level Chicago Fulton Market

Hotels
•
Independent
9 (149 reviews)
354 North Union Avenue, Chicago, Illinois, 60661 , Chicago , US
1-4804525992

listing image 1
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Pets allowed

Facilities

Firepit
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Outdoor furniture
Picnic area
Smoke-free property
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Check-in delays

Categories

Cleanliness
9.14
The rooms and facilities were noted as very clean and well-maintained.
Service
8.61
Mixed feedback with some excellent service highlighted, but also issues with check-in delays.
Location
9.15
Great location close to restaurants and attractions.
Room Quality
9.1
Spacious suites with good amenities are highlighted positively.
Amenities
9.13
Excellent amenities mentioned including a nice pool and rooftop.
Value for Money
8.59
Good value perceived due to the quality and features of the stay.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
9.11
Overall very positive experiences with great comments about the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:39

Property Description

Recreation Opportunities
Take advantage of the seasonal outdoor pool or enjoy amenities like complimentary wireless internet and concierge services. The picnic area, gas grills, and banquet hall offer additional ways to relax and socialize.

Featured Amenities
Explore the business center, 24-hour front desk, and luggage storage. Self-parking is available for your convenience.

Comfortable Guestrooms
Individually decorated rooms with kitchens, pillowtop beds, and Egyptian cotton sheets. Enjoy entertainment on the smart TV with cable programming and stay connected with complimentary Wi-Fi. The bathrooms feature deep soaking bathtubs and rainfall showerheads.

For a centrally located stay in Chicago, book your visit at Level Chicago Fulton Market and be minutes away from Chicago Riverwalk and Michigan Avenue.

Important information:

  • The seasonal pool will be open from May to October.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 149 reviews
Cleanliness: 9.14
Service: 8.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
V
virender • extended_group • in
9
Very comfortable and convenient
Pros:

Location and amenities

Cons:

Maybe more housekeeping for smaller stays

2026-05-26 • via Nuitee
M
Mairoby • couple • us
8
Excelente
Pros:

Si estuvo bien

Cons:

De hecho todo estuvo bien

2026-05-26 • via Nuitee
E
Evans • solo_traveller • us
10
Amazing
Pros:

Everything

Cons:

Nothing

2026-05-22 • via Nuitee
K
KIRPA RAM • solo_traveller • in
1
2026-05-20 • via Nuitee
M
Mitesh • extended_group • se
9
Amazing rook
Pros:

Everything, very clean, excellent amenities, amazing staff.

Cons:

The outdoor pool was closed during our visit and opens after Memorial Day

2026-05-19 • via Nuitee
J
Jodi • couple • us
10
2026-05-18 • via Nuitee
A
Ashley • couple • us
9
2026-05-12 • via Nuitee
S
Semeraro • extended_group • it
9
Perfect place to relax and enjoy the city
Pros:

Perfect location, near the loop and close to a metro station.
Spectacular view of the city from the apartment and from the skydeck.
Great service and availability regarding amenities.
Great strategic position, with a supermarket and Fulton square basically under the apartment

Cons:

The hot tub was a little bit too hot

2026-05-07 • via Nuitee
M
Matthias • couple • us
10
Löove it and already miss it
Pros:

Excellent location

Cons:

Nothing

2026-05-07 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-05-02 • via Nuitee
V
Valerie • solo_traveller • us
10
2026-05-02 • via Nuitee
M
Marfil • solo_traveller • us
7
Enjoyable but beds are too soft
Pros:

The building is very clean and rooms had all the amenities for cooking. Very nice shower and super nice staff. ❤️The Jewel Osco so close by was very convenient.

Cons:

The bed is too soft and I could hear some neighbors yelling at night. Too industrial area.

2026-04-28 • via Nuitee
S
Samantha • solo_traveller • us
10
2026-04-26 • via Nuitee
B
Brian • couple • us
4
Need to know what I’m getting into upfront before doing a stay because they are expensive.
Pros:

The gym, the laundry, the workout areas, the library, the skyscape on floor 21 were nice.

Cons:

Neither booking.com nor the hotel informed me that housekeeping was not included in the reservation. Parking fees were not informed to me that it will cost $70 a night.

Was not informed that there was no late check out at noon even though the next reservation would not be coming in until 4 PM. I was told after the fact that I would’ve had to book a six night day to qualify for housekeeping and then was offered housekeeping at $100 plus daily tips.

No elevator from the parking facility into the lobby area. No instructions on how to use the dishwasher or washing machine. No sound proofing of the room, could hear everything passing everyone’s door.

There was nowhere in the contract at booking.com or the hotel at any of this was going to occur. As a long time traveler I would expect at least know the terms and conditions before going into the agreement.

2026-04-23 • via Nuitee
K
Kristen • solo_traveller • us
8
2026-04-22 • via Nuitee
P
Pedro • couple • us
10
2026-04-19 • via Nuitee
B
Borders • couple • us
10
Amazing staff, amazing view, super clean & comfy!
2026-04-18 • via Nuitee
M
Marly • couple • us
8
2026-04-14 • via Nuitee
F
Fentress • couple • us
10
2026-04-13 • via Nuitee
Y
Yolanda • solo_traveller • us
10
Absolutely loved this place! Will definitely be staying here again and officially one of my favorite hotels I’ve stayed
Pros:

Very clean! The staff was amazing and very informative.

2026-04-13 • via Nuitee