Hotel Garrett

Hotels
8.6 (628 reviews)
112 Seventh Street , San Francisco , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful/professional staff
Great central location
Comfortable beds and pillows
Fresh fruit and hot water at breakfast
Safe with good security
Cons:
Dirty/stained carpets and unpleasant odors
Very small rooms and some poor room maintenance
Limited/insufficient breakfast options
Insufficient guest parking and misleading pool info
Noise/thin walls reported

Categories

Cleanliness
6.5
Multiple reviews report stained carpets, dirty bathrooms, unpleasant odors in lobby/rooms and hair in bathrooms; a few guests called rooms clean but overall cleanliness is a recurring concern.
Service
9.8
Staff repeatedly described as very nice, helpful, professional and security praised; isolated reports of inattentive front desk and slow housekeeping but overall service is a strong positive.
Location
10
Consistently praised: central/great location close to shops/restaurants, described as safe and convenient with parking nearby.
Room Quality
6.2
Several guests reported very small, compact rooms, lopsided beds, no AC in some rooms, stained carpet and limited space — room quality is notably below expectations for some visitors.
Amenities
9.1
Basic amenities (breakfast, hot water, toiletries) and security present and appreciated; issues noted with limited parking, misleading pool claims and occasional towel/service delays.
Value for Money
8.8
Mixed but generally positive: several reviews call it good value and recommend it; others feel the room condition and limited amenities don't fully match the price.
Food and Beverage
8.4
Breakfast often described as limited (sweet pastries, coffee) and missing protein options, though fruits, coffee/tea and some guests' breakfasts were fresh and acceptable.
Overall Experience
10
Despite cleanliness and some room issues, many guests praised staff, safety and location and recommended the hotel; overall impressions trend very positive for a majority of reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:10

Property Description

Rooftop Pool at SoMa House
Hotel Garrett offers a unique experience with access to the rooftop pool at the SoMa House, just across the street. Guests can unwind and enjoy the stunning views while taking a refreshing dip in the pool.

Cozy Rooms with Special Features
Each room at Hotel Garrett is thoughtfully equipped with a flat-screen cable TV, pay-per-view channels, and a unique toilet system that refills with water from the sink. Additionally, guests can participate in the book exchange program, adding a personalized touch to their stay.

Convenient Location and Exceptional Service
Conveniently located just a 10 minutes’ walk from Civic Center attractions, Hotel Garrett is the perfect base to explore San Francisco. The attentive staff provides 24-hour assistance, and guests can start their day with complimentary fresh coffee and tea.

Book your stay at Hotel Garrett now and experience the perfect blend of comfort, convenience, and exceptional service.

Important information:

Please note: The valid credit card used to make the reservation will be required at the time of check in. Any reservation made with an invalid card may be canceled.

Please contact the hotel directly for reservations for 5 or more rooms.

Please note: This hotel offers access to the pool and fitness center at Hotel SoMa House, 121 7th Street, South of Market (SOMA), San Francisco, CA 94103.

Access to the rooftop pool is available at the sister property SoMa House.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 628 reviews
Cleanliness: 6.5
Service: 9.8
Location: 10
Room Quality: 6.2
Amenities: 9.1
Value for Money: 8.8
Food and Beverage: 8.4
Overall Experience: 10
S
Susan • solo_traveller • au
4
Pros:

Staff acted on my requests immediately

Cons:

Did not like thar i booked a dissbility access room and found put was unable to access shpwer as i had to climb over the top of a bathtub. Even tjough i had specifically booked and management had confirmed it was a disability acces room. Was moved to a smaller room

2026-09-19 • via Nuitee
A
Adriana • couple • mx
8
Good
Pros:

The room accommodation and coffe there
The internet was very good

Cons:

The elevator was on maintenance and we switched rooms, the breakfast option we did not see it just the coffe and tea station.
Not great that we need to pay for parking inside the hotel but I guess it’s the location/city

2026-09-14 • via Nuitee
C
Casper • solo_traveller • nl
6
If you don't expect too much and want to stay at a budget place, this is fine. Lousy breakfast.
Pros:

Location is central. Staff is kind. Not too expensive given the rest of the city.

Cons:

Breakfast is terrible: only overly sweet pastries and "croissants" that are tasteless. The rooms are dark and rather old, though clean and if you don't mind it simple it is fine.

2026-09-08 • via Nuitee
H
Helen • solo_traveller • au
4
Pros:

Comfortable bed

Cons:

Overpowering smell in hallways and room, maybe from cleaning products. Very sad 'continental' breakfast. Expensive parking. Not a great neighbourhood.

2026-09-08 • via Nuitee
L
Leah Ray • solo_traveller • us
7
Nice staff. Central location. Good value. Some security risks.
Pros:

The staff was friendly. It was an easy checkin and checkout process. The place was clean. The only thing was this gum visibly stuck to sofa. The location was only a few minutes walk to the BART and main bus stops. There are convenience stores open late. The location is only 1 ride to the airport and tourist spots.

Cons:

There were homeless people on the way from thr BART / bus stops to the hotel. So it was a bit scary especially at night. Our room was on the first floor. Really noisy. Some concerns with being safe in the courtyard, since the only security access is our room door already. There is a security person but they don't check if we are staying there so anyone might be able to attempt to come in. We can hear the other room too. There was gum visibly stuck to the sofa.

2026-09-07 • via Nuitee
I
Ivan Morejon • couple • ec
8
2026-09-07 • via Nuitee
P
Pavel • extended_group • cz
5
2026-09-06 • via Nuitee
C
Cecilia • solo_traveller • mx
6
Pros:

Empleados y ubicación

2026-08-29 • via Nuitee
A
Aida • couple • us
3
Pros:

cozy

Cons:

you can never get a room service

2026-08-26 • via Nuitee
M
Magdalena • family_with_children • pl
1
Pros:

Brak

Cons:

Syf, pokoje obskurne w ktorych strasznie smierdzialo. Brak klimatyzacji. Wentylator w kurzu smierdzacy i brudny. Snidanie to smiech na sali. Zeschniete crossnty i kawa rozwodniona do granic mozliwosci. Po komentarzach innych gosci jak slyszelismy nie tylko my sie rozczarowalismy. Drogo w stosunky jakosc do ceny. Zdecydownie nie polecam!

2026-08-26 • via Nuitee
G
Gregory • couple • us
5
Decent, over priced
Pros:

Quiet

Cons:

Staff attitude, amenities

2026-08-22 • via Nuitee
D
Deena • couple • us
6
Beware!! Never again!!
Pros:

No screens on windows that opened on 5th floor!! Dangerous!!
Rug in lobby filthy!
Breakfast was a joke,

2026-08-21 • via Nuitee
S
Sarah • couple • us
3
Health hazard and not pleasant.
Pros:

The historic factor.

Cons:

It smelled like urine and feces throughout the property and the rooms. We asked if there was available parking and we were told no but the front desk, but then when the next person in line asked if there was parking the front desk said yes.

2026-08-19 • via Nuitee
M
Monica • couple • it
9
2026-08-18 • via Nuitee
D
Deena • couple • us
2
Beware. Dangerous
Pros:

Friendly staff

Cons:

Breakfast was a joke! Cold rolls and no coffee, staff kept saying being made across the street. No locking windows or screens on 5th floor room, very dangerous!!!! Bathroom smaller than on a cruise ship! Mirror so high couldn’t see myself in it, No counter space in bathroom. Rugs in lobby filthy.
Very rough neighborhood!
Tight tight parking!

2026-08-16 • via Nuitee
V
Valles • solo_traveller • us
10
Pros:

Everything except that it doesn't have enough parking for guests, so you have to park your car in a public parking lot and walk to the hotel.

2026-08-15 • via Nuitee
M
Matthew • couple • us
8
Good value, staff and location.
Pros:

The staff was very nice and helpful.

Cons:

The continental breakfast could be fresher.

2026-08-14 • via Nuitee
S
Steve • couple • us
1
The pictures on the website did not match the room we stayed in. The office needs a makeover.
Pros:

There were two options on the pastry bread. I wasn't impressed at all. Maybe offer cold cereal or fruit instead.

Cons:

The room's carpet was stained and dirty. The window closest to the street has spider webs and the bed was lopsided. The room was very small and compact. Not much room to move around. For the price we paid, not at all impressed.

2026-08-12 • via Nuitee
J
Jojas • couple • us
1
Pros:

Not safe

2026-08-08 • via Nuitee
R
Reeves • solo_traveller • us
5
2026-08-08 • via Nuitee