Tru by Hilton Jacksonville West I 295

Hotels
•
Tru by Hilton
8.5 (434 reviews)
4142 Perimeter Industrial Pkwy W , Jacksonville , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Comfortable rooms
Cons:
Mediocre breakfast
Some furniture design issues

Categories

Cleanliness
8.14
Cleanliness was appreciated, but some mentions of cleanliness issues in other reviews.
Service
9.11
Positive mentions of staff being friendly and accommodating.
Location
8.65
Mentioned as good but with some safety concerns due to proximity to truck stop.
Room Quality
8.1
Rooms were clean but some complaints about furniture design and amenities.
Amenities
8.63
Some amenities were lacking, like insufficient microwaves and basic items in the room.
Value for Money
8.59
General sentiment indicates fair pricing for the quality of stay.
Food and Beverage
7.64
Breakfast received mixed reviews with mediocrity mentioned; could improve.
Overall Experience
9.11
Overall a positive experience with mentions of room satisfaction and clean facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Convenient Location
Situated 5.3 km from Amtrak Station-JAX, Tru by Hilton Jacksonville West I 295 offers easy access to transportation hubs.

Modern Amenities
Enjoy the outdoor swimming pool, free WiFi, and comfortable rooms with air conditioning and cable TV.

Nearby Attractions
Explore Jacksonville Zoo Gardens and Florida Theatre just a short distance away.

Book now for a relaxing stay at Tru by Hilton Jacksonville West I 295 with free private parking and a welcoming shared lounge.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 434 reviews
Cleanliness: 8.14
Service: 9.11
Location: 8.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 9.11
K
Kela • solo_traveller • us
9
Pros:

Great convenient location

Cons:

N/a

2026-08-28 • via Nuitee
K
Katielee • solo_traveller • us
10
★PERFECT★
Pros:

EVERYTHING!!!

Cons:

NOT 1 SINGLE THING BAD TO SAY

2026-08-27 • via Nuitee
M
Marcus • family_with_children • us
9
Comfortable
Pros:

That it was Tru @ Hilton hotel and it was right off the highway

Cons:

The breakfast could have had bacon

2026-08-24 • via Nuitee
P
Patrick • couple • us
1
Pros:

Never even received room had to pay entire room and service fee twice

2026-08-23 • via Nuitee
A
Ashley • couple • us
7
Pros:

The location cleanly and pool

Cons:

That housekeeping comes every other day so our room trash was smelling and over flowing

2026-08-22 • via Nuitee
R
RHONDA • solo_traveller • us
9
Pros:

Everything was amazing me and my family enjoyed everything

Cons:

The pool area could use a cover to block out the sun

2026-08-17 • via Nuitee
H
Heather • solo_traveller • us
10
I would definitely stay here again.
Pros:

The hotel was very clean, the check-in process was so quick. The staff was friendly and I loved the theming. The lobby is so cute with different styles of seating throughout and the pool table is a great addition when you just have a little time to spare and don’t want to sit in your room. I also really like that the hotel is smoke free, does not have carpeting and the beds were very comfortable.

2026-08-10 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Everything

2026-08-10 • via Nuitee
K
Kathy • solo_traveller • us
7
2026-08-10 • via Nuitee
G
Genora • couple • us
10
Friendly staff, clean beautiful rooms. Upgraded nicely. The walk-in shower was very accommodating for me!!! Easy key swi
Pros:

Beautiful landscape, was easy to find. Away from all the city traffic!!!

Cons:

N/A

2026-08-06 • via Nuitee
S
Sharon • couple • us
3
2026-08-02 • via Nuitee
M
Mia • couple • us
10
2026-07-25 • via Nuitee
S
Soarve • couple • us
10
2026-07-24 • via Nuitee
H
Hamilton • family_with_children • us
10
Very Hilton
Pros:

check in staff was excellent and very friendly. Breakfast was very good. Accommodations were very good as well.

2026-07-13 • via Nuitee
J
Joseph • solo_traveller • us
10
The hostess with the most Christine made sure the stay was everything and than some. She went over and above her job wi
Pros:

The host was great, Christine deserves a raise!

Cons:

Carpets were dirty in the hallway on the top floor.

2026-07-10 • via Nuitee
B
Benjamin • couple • us
9
2026-07-09 • via Nuitee
D
DeAndre • family_with_children • us
10
Excellent stay
2026-07-08 • via Nuitee
M
michael • couple • us
10
Great service
Cons:

No coffee machine or microwave in the room

2026-07-07 • via Nuitee
L
LaShonda • solo_traveller • us
10
Very clean property housekeepers very nice and professional.
Pros:

Very Clean

Cons:

No dislikes

2026-07-02 • via Nuitee
J
Javon • couple • us
10
2026-07-01 • via Nuitee