Home2 Suites By Hilton Phoenix Downtown

Hotels
•
Home2 Suites by Hilton
8.8 (1132 reviews)
125 E Jackson St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location near sports venues
Friendly and helpful staff
Spacious and comfortable rooms
Good breakfast options
Cons:
High valet parking fees
Check-in delays and cleanliness issues

Categories

Cleanliness
7.94
Several reviews noted poor room cleanliness and foul odors.
Service
9.41
Staff were described as friendly and helpful, despite some check-in inconveniences.
Location
9.45
The hotel is conveniently located near the stadiums and downtown amenities.
Room Quality
8.4
Rooms are spacious and comfortable, though some issues with cleanliness were reported.
Amenities
8.93
Valet service and breakfast options were appreciated, despite parking costs.
Value for Money
8.39
Some guests felt the parking fees were excessive compared to the hotel price.
Food and Beverage
8.94
Complimentary breakfast options received positive feedback.
Overall Experience
8.91
Despite a few setbacks, guests had a generally positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:56

Property Description

Modern Rooms with Kitchenettes - Enjoy the convenience of flat-screen TVs, kitchenettes, and comfortable accommodations at Home2 Suites By Hilton Phoenix Downtown.

Complimentary Breakfast Options - Start your day right with a delicious buffet, continental, or American breakfast offered at the hotel.

Convenient Location near Major Attractions - With Copper Square, Phoenix Convention Center, and Footprint Center nearby, you'll have easy access to explore the best of Phoenix during your stay.

Book now and experience comfort and convenience at Home2 Suites By Hilton Phoenix Downtown.

Important information:

When traveling with pets, please note that an extra charge will applies with details : 1-4 nights $75 and 5+ nights $125
Please note that this property has valet parking onlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 1132 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
E
eric • solo_traveller • us
9
2026-06-13 • via Nuitee
J
Jose • solo_traveller • us
9
Pros:

Close to venue

Cons:

Parking

2026-06-11 • via Nuitee
T
Todd • solo_traveller • us
7
The good, the bad, the ugly
Pros:

I appreciated the four towels as most hotels do two or worse three. Starts the fight 😂. Soooo close to our venue. Two minutes to the mortgage matchup center. A lot of stuff around to walk to.

Cons:

Room wasn't ready when check-in time arrived. We got here early, no room was available, understandable. We checked bags at front desk, and went out checking stuff out. Check-in was 3, got back at 3:15 and still no room. I'm sure others checked in while we were out and about. Bring water or walk to Fry's (a block away). Water at hotel is $6, Fry's for a much larger bottle was .99 cents.

2026-06-10 • via Nuitee
B
Betty • family_with_children • us
9
2026-06-10 • via Nuitee
V
Valerie • couple • us
9
We had fun at the rod stewart concert across the street
Pros:

It has an awesome location

Cons:

All cars have to be valet parked and that was over $50, I believe properties should have parking..

2026-06-10 • via Nuitee
C
Christopher • couple • us
10
Restful and peaceful
Pros:

Closes to chase field

Cons:

Everything was great

2026-06-09 • via Nuitee
M
Maria • extended_group • us
10
The hotel is close to many venues and the view of the stadium is nice!
Pros:

Close to everything.

2026-06-08 • via Nuitee
L
Lisa • couple • us
6
Room was amazing, but they want to nickel and dime you for everything else.
Pros:

Room was beautiful and close to the stadium.

Cons:

Had to pay $47 a night for parking. There is no free parking. To get a late check out they wanna charge you an extra $50.

2026-06-07 • via Nuitee
M
Martin C. Aguilar • couple • us
10
Great location for downtown. CJ and Michelle were really great.
Pros:

Did not eat

2026-06-07 • via Nuitee
A
Alberto Galindo • solo_traveller • mx
10
Pros:

Todo
Esta increíble

Excelente ubicación

Cons:

Muy caro el valet parking 46 usd la noche.

2026-06-07 • via Nuitee
H
HIROYUKI • solo_traveller • jp
10
2026-06-06 • via Nuitee
K
Kawamura • solo_traveller • us
10
Pros:

Staff was very friendly.

Cons:

Nothing

2026-06-03 • via Nuitee
H
Hope • family_with_children • us
10
We always enjoy our stay here because we just love it over all.
Pros:

always love the breakfast esp, the omelettes. my kids always enjoy making their stuff but we wish y'all had the waffle maker. it would be faster than the pancake maker because waiting in line for 1 or 2 pancakes is wild.

Cons:

what I didn't like is that the parking lot got smaller. I wish I was bigger and that pancakes are the only one. we need a waffle maker, it would make this place even more amazing and probably more drinks... real orange juice.

2026-06-02 • via Nuitee
D
daniel • couple • us
10
2026-05-31 • via Nuitee
L
lopez-payan • extended_group • us
8
2026-05-31 • via Nuitee
B
Brian • family_with_children • us
10
2026-05-31 • via Nuitee
L
Limor • solo_traveller • il
8
Pros:

הגענו ללילה אחד בדרך מסן דייגו לסדונה. הגענו בלילה אז לא חקרנו את האזור. חדר גדול ונקי.

Cons:

חניה יקרה. הספה הנפתחת הייתה לא נוחה בעליל. לא ראויה לשינה. שהערנו על כך הוסיפו לנו שמיכות כדי שנשים על המזרון קפיצים. הבת שלי שישנה שם, לא הצליחה לישון בגלל הקפיצים שנתקעו לה בגב. אם אתם 4 בחדר אז המיטות נוחות לגמרי.

2026-05-31 • via Nuitee
M
Mary Ann • couple • us
10
Nice and relaxing no worries … employees very friendly and helpful… we didn’t want to leave! Definitely coming back, th
Pros:

Close to where the event was scheduled
Very clean staff friendly and helpful

Cons:

N/A nothing to complain about We loved it

2026-05-29 • via Nuitee
M
Martha C • couple • ve
10
Excelente opción
Pros:

La ubicación, las habitaciones con todas las amenidades, el desayuno

Cons:

Nada que mencionar!

2026-05-29 • via Nuitee
A
Allison • couple • us
7
Ehhh
Pros:

The area, close to Chase field and walking distance to restaurants. It had a bar, the staff were very friendly and a decent breakfast.

Cons:

The mandatory valet parking for $46/night +tax. The valets made us feel very rushed, when we got there and never helped us with our bags. Also, where you park is in the opposite direction of where they take your vehicle to so they had to do a U-turn to get to the garage, one of the guys almost got hit. There is no sidewalk or walkway to get from your car to the doors, it’s an uneven gravel/dirt area and up hill, I should have taken pictures.
Then they parked my vehicle under some birds and there was bird poop all over the hood and headlight on the drivers side, the valet never even said anything.

2026-05-27 • via Nuitee