Home2 Suites By Hilton Phoenix Downtown

Hotels
•
Home2 Suites by Hilton
8.8 (1124 reviews)
125 E Jackson St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location near sports venues
Friendly and helpful staff
Spacious and comfortable rooms
Good breakfast options
Cons:
High valet parking fees
Check-in delays and cleanliness issues

Categories

Cleanliness
7.94
Several reviews noted poor room cleanliness and foul odors.
Service
9.41
Staff were described as friendly and helpful, despite some check-in inconveniences.
Location
9.45
The hotel is conveniently located near the stadiums and downtown amenities.
Room Quality
8.4
Rooms are spacious and comfortable, though some issues with cleanliness were reported.
Amenities
8.93
Valet service and breakfast options were appreciated, despite parking costs.
Value for Money
8.39
Some guests felt the parking fees were excessive compared to the hotel price.
Food and Beverage
8.94
Complimentary breakfast options received positive feedback.
Overall Experience
8.91
Despite a few setbacks, guests had a generally positive experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:56

Property Description

Modern Rooms with Kitchenettes - Enjoy the convenience of flat-screen TVs, kitchenettes, and comfortable accommodations at Home2 Suites By Hilton Phoenix Downtown.

Complimentary Breakfast Options - Start your day right with a delicious buffet, continental, or American breakfast offered at the hotel.

Convenient Location near Major Attractions - With Copper Square, Phoenix Convention Center, and Footprint Center nearby, you'll have easy access to explore the best of Phoenix during your stay.

Book now and experience comfort and convenience at Home2 Suites By Hilton Phoenix Downtown.

Important information:

When traveling with pets, please note that an extra charge will applies with details : 1-4 nights $75 and 5+ nights $125
Please note that this property has valet parking onlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 1124 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
D
Deavion • couple • us
10
2026-05-23 • via Nuitee
M
Martin • couple • us
10
We had a real great stay and the staff was part of this experience.
Pros:

Perfect location to downtown….all within walking distance.

Cons:

Our ac was a little noisy.

2026-05-20 • via Nuitee
M
Mario • couple • us
8
2026-05-16 • via Nuitee
T
Tyler • couple • us
8
Will probably pick a different place to stay when staying downtown after this visit
Pros:

Convenient

Cons:

Some rude staff members

2026-05-07 • via Nuitee
F
Fouodji • solo_traveller • us
10
2026-05-04 • via Nuitee
R
Richard • solo_traveller • us
10
I wish we could have stayed longer cause I slept so good !
Pros:

The hole thing was perfect price, staff, location, just everything my family and myself will definitely be back to stay thank you .

Cons:

So clean and smelled clean.

2026-05-04 • via Nuitee
J
juliana • couple • us
6
2026-05-04 • via Nuitee
A
Avalos • solo_traveller • us
10
Great location
Pros:

Love the location. Went for a concert and hotel was right across the street from venue. Was perfect. Staff was great. Bar stayed open until midnight to accommodate the guest that came back from the concert.

Cons:

Valet a little pricey. Compare to other hotels in the area.

2026-05-04 • via Nuitee
B
Bertha • couple • us
10
Pros:

Perfect location breakfast was good and the staff was excellent and very attentive. The room was super clean and had everything we needed

2026-05-04 • via Nuitee
M
Morgan • solo_traveller • us
8
2026-05-04 • via Nuitee
C
Cristy • family_with_children • mx
9
2026-05-02 • via Nuitee
K
Karla • family_with_children • us
10
2026-05-02 • via Nuitee
黃 • solo_traveller • tw
10
Pros:

Rooms are quiet and comfortable. The staff are very nice and helpful.

Cons:

Nothing

2026-04-27 • via Nuitee
O
Olga • couple • us
8
Very comfortable, we had to walk around & find things to do since there was a few for early check in.
Pros:

Cleanliness & area

Cons:

Pricey

2026-04-19 • via Nuitee
E
Eric • extended_group • us
10
2026-04-18 • via Nuitee
B
Bulgarella • family_with_children • us
10
Very convenient location for basketball or baseball game
Pros:

Perfect place for a quick stay when going to the Suns or Diamondbacks game.

Cons:

No complaints

2026-04-10 • via Nuitee
J
Juliane • extended_group • br
6
O local é bom, mas pelo valor final cobrado é absurdo
Cons:

Erro nas cobranças incluindo estacionamento em todas diárias, cobrança final bem maior do que o valor orçado durante reserva no booking (mais de 2000 usd a mais), ninguém mostrou fatura na check out dizendo que ia por email e depois valores contados foram
Absurdos frente ao que se havia planejado

2026-04-06 • via Nuitee
G
Gomez • couple • us
10
2026-04-04 • via Nuitee
M
Moya • family_with_children • mx
10
2026-04-03 • via Nuitee
M
Margaret • family_with_children • us
10
Superb in every way! Teana is awesome!
Pros:

Great location. Friendly staff

Cons:

No pool

2026-04-01 • via Nuitee