Tru By Hilton Brooklyn

Hotels
Tru by Hilton
8.2 (479 reviews)
529 President Street , Brooklyn , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Pest issues
Limited breakfast options

Categories

Cleanliness
7.91
Cleanliness was highlighted positively in some reviews, but negative mentions about pests led to a lower score.
Service
8.88
Service was generally well-reviewed, with mentions of helpful and friendly staff.
Location
8.92
The hotel’s location near the cruise port and Brooklyn attractions was frequently praised.
Room Quality
7.87
Room size and condition received mixed feedback, with notes on dated linens and small space.
Amenities
8.4
Amenities like the workout room and breakfast area received moderate praise, but some items were lacking.
Value for Money
7.36
Several guests expressed concerns that the hotel was overpriced for the quality received.
Food and Beverage
7.91
Breakfast options were described as limited and overly sugary, affecting the overall rating.
Overall Experience
8.38
Positive reviews about the overall stay were noted, making it a good choice despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:38

Property Description

Modern Accommodations
Enjoy stylish and comfortable rooms at Tru By Hilton Brooklyn, designed to make your stay relaxing and convenient.

Convenient Location
Located just a stone's throw away from top attractions like Barclays Center and Brooklyn Bridge, explore the best of Brooklyn with ease.

24-Hour Service
Our dedicated staff is available around the clock to assist you, ensuring a seamless and enjoyable stay at our 3-star hotel.

Experience the vibrant neighborhood of Gowanus during your stay at Tru By Hilton Brooklyn. Book now and make the most of your Brooklyn getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 40 per day.

Location

Guest Reviews

8.2
Based on 479 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.38
R
Ruben solo_traveller us
8
2026-05-06 via Nuitee
P
Patricia couple fr
8
Pros:

L emplacement etait très bien à 2 pas du métro.
La salle du petit déjeuner est très grande et agréable

Cons:

La prestation petit déjeuner est bien mais il a manqué de la qualité dans le plat chaud . Champignons ? Tomates cuites ? Saucisses?..

2026-05-02 via Nuitee
R
Ruben couple us
8
2026-04-27 via Nuitee
couple us
8
2026-04-22 via Nuitee
K
Karina family_with_children gb
8
Okay. We are still happy we chooses this place.
Pros:

Spacious room, simple but good enough breakfast, clean towels, big screen tv, breakfast attendant Oscar who kept everything stocked and clean and also super friendly who made us feel welcomed!

Cons:

Little fridge in the room was too loud! I couldn’t sleep properly .

2026-04-19 via Nuitee
C
Cornelius solo_traveller us
9
Pros:

The breakfast was great and our privacy.

Cons:

I wished we had a microwave in our room.

2026-04-15 via Nuitee
M
Marc solo_traveller us
1
Cheapskates, overpriced. An insult to people who are willing to pay a higher price for excellence.
Pros:

The staff was attentive and tried to be helpful.
The downstairs area was fun.

Cons:

For 400 dollars for the night, the room was tiny, without a clothes closet ....some metal frame with hangers for all to see.
No water or coffee. Some strobe lit thing that was garish. The AC buzzed so loudly i had to have it turned off so i could think and sleep. For 400 dollars i had the privilege of having to pay for each streaming service. The pettiness and cheapness of this hotel in the name of i don't know what was pervasive . 400 dollars should have been nothing short of spectacular. There was barely room to walk in front of the bed without turning sideways. No couch to sit on. No dresser to put clothing in. Horrible.

2026-04-13 via Nuitee
S
Sean couple us
9
Good
Pros:

Food

Cons:

Weird parking entrance

2026-04-09 via Nuitee
C
Coretta couple us
10
Cons:

Pool table

2026-04-02 via Nuitee
I
ivo couple nl
9
2026-03-31 via Nuitee
S
Shaun solo_traveller gb
10
Loved it. Would gladly stay again.
Pros:

It was nice and clean, and everything was like new. Very close to the subway line, with easy access to Manhattan and Brooklyn. I read negative comments about the breakfast before arriving, but I do not agree - the breakfast was great.

Cons:

There was nothing that I didn’t like.

2026-03-25 via Nuitee
S
Shoaib solo_traveller sa
7
2026-03-23 via Nuitee
D
Didelin couple us
10
Exceptional
Pros:

The hotel was clean, staff was attentive and helpful. Manager checked in a couple of times during our stay. All requests were answered promptly. Rooms were well maintained. Breakfast was great with good variety. The train station was 3 mins walking distance and took us uptown and downtown easily.

Cons:

Would not change a thing. Everything was great!

2026-03-23 via Nuitee
S
Shoaib solo_traveller sa
7
2026-03-23 via Nuitee
S
Shoaib family_with_children sa
7
2026-03-23 via Nuitee
R
Roxanne couple us
10
Great find in Brooklyn!
Pros:

I loved the lounge area in the cellar. The furniture was designed with various comforts in mind. Conveniently, especially after the continental breakfast, there is a 24-hour gym directly across from the lounge area to where you could exercise.
My husband and I loved the breakfast option.
The rooms are beautiful!
I love the fragrances of the honey sugar soap and lotion.
Housekeeping and reception was very nice!

Cons:

How limited the space was for parking especially for the price ($40.00 per day).

2026-03-16 via Nuitee
D
Daniela solo_traveller us
9
Really nice stay, will be back.
Pros:

Easily accessible, clean property with onsite parking

Cons:

Breakfast could be better.

2026-03-15 via Nuitee
F
Fan couple us
8
2026-03-13 via Nuitee
D
Debbie couple gb
8
2026-03-06 via Nuitee
M
Michele couple us
8
Good breakfast, reasonable price for Brooklyn
Pros:

Breakfast had some good options - eggs, bagels, cereal, waffles. Nice that there was coffee and tea all day. The bed was comfortable, and we could control the room temperature.

Cons:

The room was quite small and bare bones. It was a tight squeeze with two adults and luggage, but it was adequate. When we arrived to check in at about 9 pm, there was no one at the front desk for at least 5 minutes.

2026-03-06 via Nuitee