Hotel Saint Augustin

Hotels
8.8 (1522 reviews)
13 Rue Kuhn , Strasbourg , FR
+33 3 88 32 45 31
[email protected]

listing image 1
Show all photos
Paid
Children allowed

Facilities

Free breakfast
Free buffet breakfast
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very close to train station / easy walk to centre
Friendly, attentive reception staff
Clean and renovated rooms/bathrooms
Comfortable beds
Breakfast described as complete/well stocked by several guests
On-site parking / assistance to parking garage
Quiet side street location for some rooms
Cozy, well-decorated hotel atmosphere
Cons:
Neighborhood described by one guest as not great / not well frequented
Limited parking in town; garage is very tight
Some rooms are small
Noise issues: thin insulation, loud doors, hotel on street
Inconsistent breakfast quality (some found it mediocre)
Occasional indifferent reception reported by one guest

Categories

Cleanliness
9.3
Multiple comments note clean, well-kept rooms and renovated bathrooms; guests reported tidy common areas and overall good housekeeping.
Service
9.6
Consistently praised: friendly, attentive and helpful reception staff (assisted with parking, luggage, local tips); several explicit compliments on warm, welcoming personnel.
Location
9.2
Repeatedly highlighted as excellent — very close to the train station and within easy walking distance of the centre; one comment noted the immediate neighbourhood is not ideal, but overall location is a strong positive.
Room Quality
8.6
Rooms described as comfortable, renovated and nicely furnished but often small; some negatives mention thin insulation, street/noisy doors, and minor bedding quirks (e.g., one duvet on double mattress).
Amenities
8.2
Basic but useful amenities: parking available (including assistance into a tight garage), secure luggage handling and cold storage for valuables; however parking options in town are limited and garage can be very tight.
Value for Money
8.9
General impression of good value — comfortable beds, convenient location and friendly staff make stays worthwhile despite smaller rooms for some guests.
Food and Beverage
7.9
Mixed reports: several guests praised a generous/complete breakfast, while others found it mediocre or simple with limited explanation of offerings.
Overall Experience
8.7
Overall positive impressions driven by location, cleanliness and strong service; minor drawbacks (room size, parking constraints, occasional breakfast quality) slightly temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

3-star hotel at 13 Rue Kuhn, Strasbourg, awarded a silver medal by the Fédération internationale du tourisme (2024). Ideal location, warm welcome, superior rooms.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Infant Policies

    Guests under the age of 18 can only check in with a parent or official guardian.

  • Breakfast

    Breakfast is available.

  • Parking

    Free parking is available on site.

  • Smoking

    Non-smoking throughout.

Location

Guest Reviews

8.8
Based on 1522 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9.2
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.7
L
Ludewig • family_with_children • de
9
2026-10-31 • via Nuitee
R
ROSEMEIRE • solo_traveller • br
10
2026-10-31 • via Nuitee
K
Karin • solo_traveller • de
8
Pros:

Super Lage..tolles Frühstück und sehr freundliches Personal. Ich würde es wieder buchen und es ist nur ca 300m vom Bahnhof entfernt

2026-10-29 • via Nuitee
L
Lars Erik • couple • de
10
2026-10-29 • via Nuitee
S
Sophie • couple • fr
5
Pros:

Il possédait un parking

Cons:

Le quartier n’est pas extra, près de la gare et pas très bien fréquenté

2026-10-29 • via Nuitee
S
Stefanie • family_with_children • de
9
2026-10-28 • via Nuitee
H
HENRY • solo_traveller • fr
8
2026-10-28 • via Nuitee
C
Catherine Wendel • family_with_children • ch
10
Pros:

Freundliches Personal, Nähe zu Bahnhof, schöne und saubere Zimmer

Cons:

laute Türen

2026-10-26 • via Nuitee
S
Sarah • couple • ch
9
2026-10-26 • via Nuitee
C
claudia • extended_group • it
10
2026-10-26 • via Nuitee
J
Julian • family_with_children • be
8
2026-10-26 • via Nuitee
A
Aur • couple • fr
7
Bon court séjour
Pros:

Emplacement à côté de la gare. Accueil chaleureux malgré l’heure tardive. Chambre confortable.

Cons:

Manque d’isolation, hôtel sur rue. Petit déjeuner peu qualitatif, simple et manque d’explications sur les produits proposés.

2026-10-25 • via Nuitee
P
Phyllis • family_with_children • ch
9
Pros:

We stayed one night to continue our journey by train early the next morning, for this the location was perfect. Staff was friendly, room had everything you wanted.

Cons:

Nothing

2026-10-25 • via Nuitee
M
Mathilde • family_with_children • de
8
2026-10-25 • via Nuitee
E
Ellen • family_with_children • be
10
2026-10-24 • via Nuitee
C
Clasding • family_with_children • nl
9
Geweldige receptie
Pros:

Het hotel ligt op loopafstand van het centrum.
De kamer is functioneel en goed.
De receptionist(en) zeer gastvrij. Hij liep mee naar de parkeergarage, loodste de auto door de zeer krappe garage naar de plek. Bagage werd in bewaring genomen en verswaren zelfs in de koeling gelegd. Zeer attent!

Cons:

-

2026-10-24 • via Nuitee
G
Grant • couple • nz
9
2026-10-23 • via Nuitee
O
Olivier • couple • fr
9
Séjour trop court pour profiter pleinement de la ville et de l’hôtel
Pros:

La proximité de la zone piétonne, bon petit déjeuner bien garni

Cons:

Le manque de stationnement dans la ville , mais la possibilité de recourir à la location d’une place de parking par l’intermédiaire de l’hôtel (grand modèle de voiture s’abstenir)

2026-10-23 • via Nuitee
J
Joanneliese • solo_traveller • br
9
2026-10-23 • via Nuitee
X
Xicu F • solo_traveller • es
8
RECOMENDABLE
Pros:

Hotel concepto boutique, ambiente agradable, desayuno muy completo, personal muy atento y lo principal la cama cómoda para poder descansar después de un día caminando por la ciudad. La ubicación es lo suficientemente buena para en nada estar en el pleno centro pero sin barullo de gente y trafico.

Cons:

La habitación no es grande pero en nuestro caso no es problema porque no hicimos mucho uso de ella

2026-10-22 • via Nuitee