Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Very close to Naples Centrale / excellent transport links
Modern rooms with up-to-date TV/Netflix and good air conditioning
Helpful reception and housekeeping staff (specific praise noted)
Cons:
Breakfast quality, variety and service frequently criticized (dirty crockery, bad coffee)
Some guests report dirty or dated rooms and neglected corridors
Surrounding area described as busy/grungy/unsafe by multiple reviewers; expensive parking and extra local charges

Categories

Cleanliness
6.5
Mixed reports: several guests report dirty rooms, dirty breakfast crockery and neglected corridors, while others mention clean, well-kept rooms. Overall cleanliness is below the hotel tier on some stays.
Service
8.5
Service is mixed but generally positive at reception and housekeeping (specific praise for staff like 'Lucritcia'); however breakfast staff are frequently described as rude or inattentive, tempering the score.
Location
9
Excellent for transport: consistently noted as less than 5 minutes from Naples Centrale and Metro/Circumvesuviana. Area is busy, multicultural and sometimes described as grungy or marginal, but location convenience is strong.
Room Quality
8.8
Many guests praise modern rooms, functioning air conditioning and up-to-date TVs/Netflix; a minority report old or dated rooms. Overall room quality leans positive.
Amenities
8.8
Good in-room amenities cited (modern TV/Netflix, effective A/C). Some missing elements noted (no minibar in a stay, occasional lift problems), but amenities are generally strong.
Value for Money
8.4
Perceived value is generally positive due to location and room quality, but reduced by extra costs (high parking fees, local hotel taxes) and some guests feeling the 4-star marketing is misleading.
Food and Beverage
6
Frequently criticized: breakfast described as monotonous, limited choice, poor quality (bad coffee), dirty cups/plates and slow or indifferent service. This is a consistent negative across reviews.
Overall Experience
8
Overall balanced: excellent location and generally good rooms/amenities with helpful reception/housekeeping staff, but recurring issues with breakfast, occasional cleanliness lapses and a marginal surrounding area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-21 05:00

Property Description

Convenient Location
Hotel Sant'Angelo Palace is ideally situated in the Central Station district of Naples, just 500 meters from Naples Central Train Station. With key attractions like Chiesa dei Santi Filippo e Giacomo and Naples National Archeological Museum within a short distance, exploring the city is a breeze for our guests.

Modern Amenities
Experience comfort and convenience with our 4-star hotel's range of amenities. From a 24-hour front desk and concierge service to free WiFi throughout the property, we ensure a seamless stay for all our visitors. Each room is equipped with a desk, flat-screen TV, air conditioning, and a private bathroom, providing a perfect blend of functionality and relaxation.

Nearby Attractions
Immerse yourself in the rich culture of Naples by visiting popular landmarks like San Gregorio Armeno, MUSA, and Museo Cappella Sansevero, all located a stone's throw away from the hotel. With the Naples International Airport just 8 km away, Hotel Sant'Angelo Palace is your gateway to a memorable stay in the vibrant city.

To book your stay at Hotel Sant'Angelo Palace, visit our website or contact us directly.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

8
Based on 2310 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.4
Food and Beverage: 6
Overall Experience: 8
S
Salvatore • solo_traveller • it
10
2026-09-19 • via Nuitee
P
PILAR • extended_group • es
10
2026-09-19 • via Nuitee
C
clare • couple • gb
6
Good for overnight close to train station. Clean but basic.
Pros:

Convenient for train station. Room very basic, small but clean & comfortable. Tea making facilities (no coffee or milk) bathroom fine. Air conditioning.Good breakfast selection , friendly staff. Fridge in room.

Cons:

No sockets near bed.One central light switch (had to cross room from bed to turn on/off). One hanger no where to store clothes. One hanger no where to store clothes. Area around hotel very dirty, noisy and street vendors literally outside door. Noisy until late into night.

2026-09-19 • via Nuitee
A
ANTONIO • extended_group • it
8
Pros:

Posizione e pulizia

2026-09-18 • via Nuitee
I
Ivonne Betancourt • solo_traveller • co
10
Excelente Palacio
Pros:

Es un verdadero Palacio, son habitaciones amplias y todo nuevo.
Delicioso y variado el desayuno bufet.
Volveré pronto.
Excelente hotel 10 de 10.

2026-09-18 • via Nuitee
I
Ierardi • solo_traveller • it
9
Ottimo lo consiglio a tutti
2026-09-17 • via Nuitee
J
Jeroen M • solo_traveller • nl
10
Pros:

De kamer heel ruim, met grote badkamer. Groot bed, enorme televisie. Lokatie vlakbij station en makkelijk bereikbaar vanaf vliegveld met Alibus. Schoon. Vriendelijk en behulpzaam personeel. Lokatie in levendige buurt

Cons:

Niets.

2026-09-17 • via Nuitee
P
Patrice • couple • fr
3
A fuir pour votre tranquillité et sécurité
Pros:

Pas grand chose pour ne pas dire rien ..

Cons:

Le quartier était très mal fréquenté. La Clim était ultra bruyante la nuit. Les matelas hyper dur. La nuit très bruyante. La propreté laisse à désirer. Je n’ai pas assez de place pour tout dire

2026-09-17 • via Nuitee
P
Paulo • family_with_children • ar
10
Dos días inolvidables
Pros:

Muy limpio y cómodo. Excelente desayuno. Ubicación inmejorable.

Cons:

Del hotel en si, no hay nada que no me gustara. Lo que pasa afuera, con todos esos vendedores ambulantes en la zona, no depende del hotel.

2026-09-16 • via Nuitee
A
andrea • couple • it
1
Pros:

Essere andato via

Cons:

Tutto

2026-09-16 • via Nuitee
A
Alessandro • solo_traveller • it
7
2026-09-16 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Tutto

2026-09-16 • via Nuitee
A
antonio • couple • it
8
2026-09-15 • via Nuitee
C
Charmaine • couple • at
10
We went there on the very last minute after being scammed. Would definitely recommend.
Pros:

Everything was perfect, friendly staff, clean. Even though it is next to the train station one does not hear any noise at all. Value for money and excellent breakfast. Would definitely go there again.

Cons:

Everything was great, unfortunately we spent a short time there, but this hotel is ideal for someone visiting the city of Naples and for those who want to visit the surroundings using the train.

2026-09-15 • via Nuitee
Y
Yacumal • solo_traveller • co
10
Pros:

Muy buena ubicación, cerca a la estación

2026-09-15 • via Nuitee
I
Ilze • extended_group • lv
9
2026-09-15 • via Nuitee
S
Salvatore • solo_traveller • us
1
2026-09-14 • via Nuitee
L
LeedsUtd • solo_traveller • ie
8
Pros:

Friendly staff, very central location. Breakfast good quality

Cons:

Some parts of the building were run down on the outside, but rooms were good

2026-09-14 • via Nuitee
M
Mohammad Jawad • couple • au
1
2026-09-14 • via Nuitee
M
Maria Antonella Martella • solo_traveller • it
10
Pros:

Struttura a due passi dalla stazione centrale. Camera confortevole e colazione TOP!

2026-09-14 • via Nuitee