Hotel City 20

Hotels
7.9 (159 reviews)
Via Lulli Giovanni,11 , Milan , it

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Heating issues
Basic amenities
Room comfort

Categories

Cleanliness
7.61
Several reviews mention cleanliness positively, but some issues with bathroom humidity were noted.
Service
8.58
Multiple reviews highlight friendly and accommodating staff.
Location
8.62
Positive mentions of convenient location near public transport and restaurants.
Room Quality
7.07
Feedback indicates issues with room temperature and comfort of beds.
Amenities
7.6
Amenities mentioned as sufficient but lacking additional facilities.
Value for Money
8.06
General sentiment suggests reasonable pricing for the location and services provided.
Food and Beverage
7.61
No specific feedback on food and beverage, assumed standard for the hotel type.
Overall Experience
8.08
Overall positive experience highlighted with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:54

Property Description

Central Location: Conveniently situated near major metro stations for easy access to the city's attractions.

Comfortable Rooms: Well-appointed rooms with modern amenities including flat-screen TVs, private bathrooms, and city views from select rooms.

Delicious Breakfast: Enjoy a choice of buffet, continental, or Italian breakfast options daily at the property.

To experience comfort and convenience in Milan, book your stay at Hotel City 20 today.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 159 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.08
D
diego • couple • it
9
2026-07-23 • via Nuitee
A
ANSAR • couple • gb
9
Great location, friendly staff, and excellent value for a comfortable stay.
Pros:

The location was excellent, with all public transport just a few steps away, making it very easy to get around Milan. The staff were extremely friendly, welcoming, and supportive throughout our stay. They also kindly allowed us to stay for an extra two hours after check out at no additional charge, which we really appreciated.

Cons:

The only downside was that the walls are quite thin, so it can be a bit noisy at times as you can hear sounds from neighboring rooms.

2026-07-21 • via Nuitee
G
Giorgio • couple • it
9
2026-07-21 • via Nuitee
A
Alda • solo_traveller • al
10
Pros:

I like everything there.
The owners are really good people and they can help you for anything you can ask them.
The hotel and the rooms are so clean and very good condition.


Anytime I need to book a hotel I will definitely come back again and again.💓💓💓💓💓

2026-07-20 • via Nuitee
P
Piererik • solo_traveller • it
7
Stanza piccola ma con tutto il necessario
Pros:

Aveva tutti i comfort necessari per una notte

Cons:

Balconcino

2026-07-19 • via Nuitee
D
DARIA • solo_traveller • de
10
A great hotel for a two- or three-day stay in Milan
Pros:

Clean, recently refurbished, with a stunning view from the window (I lived on the top floor)

Cons:

Nothing

2026-07-19 • via Nuitee
T
Tatyana • couple • ru
10
2026-07-17 • via Nuitee
A
Alberto • solo_traveller • it
7
2026-07-17 • via Nuitee
M
Maurizio • solo_traveller • gb
9
2026-07-16 • via Nuitee
A
Asly • couple • es
9
2026-07-16 • via Nuitee
T
Tuomo Andreas • couple • se
8
2026-07-11 • via Nuitee
F
Federica • solo_traveller • it
10
2026-07-10 • via Nuitee
P
PIETRO • family_with_children • it
8
2026-07-10 • via Nuitee
S
Solimini • solo_traveller • it
7
2026-07-10 • via Nuitee
G
Georgeta • extended_group • ro
8
Pros:

Personalul foarte amabil si camera curata , prosoapele si lenjeria se schimba zilnic.

Cons:

Camera a fost foarte mica si nu a avut balcon , asa cum era precizat pe site, si fiind pe partea cu soarele ne-am simtit ca-n sauna.

2026-07-09 • via Nuitee
F
Francisco • couple • au
8
2026-07-08 • via Nuitee
V
Valeria • couple • it
9
2026-07-07 • via Nuitee
A
Alexandru • solo_traveller • ro
8
2026-07-06 • via Nuitee
A
Asia • couple • it
8
Pros:

Hotel carino e tranquillo, staff molto gentile e cordiale. Camera piccola ma pulita e ottima per una notte. Buona la posizione, a solo una decina di minuti dalla metro.

2026-07-05 • via Nuitee
C
Camilla • solo_traveller • it
8
Pros:

Struttura molto pulita, staff gentile e disponibile.

2026-07-05 • via Nuitee