Hotel La Gemma

Hotels
9.7 (1771 reviews)
Via Dei Cavalieri, 6R , Florence , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing breakfast
Cons:
Noise issues
Limited amenities
No kettle provided

Categories

Cleanliness
9.82
Room was clean, cozy, and stylish as mentioned in reviews.
Service
10
Staff was friendly, professional, and went above and beyond to make guests feel welcome.
Location
10
Perfect location mentioned multiple times, central for strolling.
Room Quality
9.32
Rooms were described as comfortable and upgraded for free.
Amenities
8.82
Limited amenities noted, such as no kettle and noise issues.
Value for Money
9.82
Good value for the overall experience and trip quality as described.
Food and Beverage
9.82
Breakfast mentioned as amazing and highly rated.
Overall Experience
10
Overall exceptional experiences shared in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:44

Property Description

Luxurious Accommodation and Amenities
Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

Dining and Relaxation Options
Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

Convenient Location and Multilingual Staff
Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.7
Based on 1771 reviews
Cleanliness: 9.82
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 9.82
Food and Beverage: 9.82
Overall Experience: 10
A
Alya • solo_traveller • om
7
Cute Boutique Hotel
Pros:

The location is excellent, and I really loved the beautiful colors and stylish room decor. The staff were also welcoming and friendly.

Cons:

I felt the hotel didn’t offer the best value for money. The standard room was quite compact, and unfortunately, I was very disturbed by the street noise at night, which made it difficult to sleep. This was my personal experience and may vary depending on the room, and is understandably beyond the hotel’s control.

2026-10-30 • via Nuitee
M
Minh Truc • family_with_children • de
10
2026-10-30 • via Nuitee
Y
Yvonne • couple • se
9
Fantastiskt hotell och personal. Skulle väldigt gärna bo här igen.
Pros:

Inredningen, sängarna, maten, personalen, de små extra oväntade detaljerna - allt. Allting var så genomtänkt och personalen var verkligen trevliga och tillmötesgående.

Cons:

En del stök och ljud utifrån gatan var störande. Men framåt 23- tiden brukade det bli tyst. Detta går nog inte heller att komma ifrån i centrala Florens.

2026-10-30 • via Nuitee
C
clarissa • couple • it
10
Eccezionale
Pros:

L’eleganza della struttura, la gentilezza e la bontà indescrivibile della colazione. La posizione è fantastica, le stanze silenziosissime. Mai dormito così bene

2026-10-30 • via Nuitee
M
Minh Truc • extended_group • de
10
Pros:

The smaller scale of the hotel

Cons:

Nothing

2026-10-30 • via Nuitee
C
Cedric • couple • sg
10
Pros:

Location was fantastic but quiet, staff was welcoming and warm

2026-10-28 • via Nuitee
V
Viktoriia • couple • ru
8
Pros:

Расположение - самый центр, но на тихой улице. Но ночью с ресторанов и баров слышна музыка и разговоры.

Cons:

Отель вроде новый, но уже абсолютно уставший, все отваливается, душ течет в разные стороны, светильники держатся на соплях, с такой быстрой амортизацией не знаю что с ним будет через пару лет
Сервис в целом отсутствует, просила забронировать ресторан, мне сначала отвечали на письма а потом просто перестали отвечать и ничего не забронировали..
Чайной станции в номере нет, пришлось заказывать из room service за деньги)) мне не сложно, просто это странно для 5 звезд.
Не понимаю всеобщего восторга от завтраков, они очень слабые, продукты так себе. Готовят долго

2026-10-28 • via Nuitee
H
Hamad • couple • sa
8
2026-10-28 • via Nuitee
M
Mohd • couple • qa
10
فندق جميل جدااااا 🌹
Pros:

مريح دافى . قريب من كل شي الموظفين قمه ف روعه الاكل ممتاززز اي شي تطلبه يجبونه لك .. بلعربي كانك ف بيتك

Cons:

لا يوجد جم ..

2026-10-23 • via Nuitee
Y
YERGAZY • couple • ch
10
2026-10-21 • via Nuitee
S
Simon • couple • ch
9
2026-10-19 • via Nuitee
M
Michael • couple • us
9
Wonderful hotel...
Pros:

Breakfast was very good...

Cons:

You need to upgrade your recommendations for lunch and dinner options, the restaurant we were sent to was not very good, I expect that when staying in a elegant hotel, such as yours, that you would have a much more comprehensive list of excellent restaurants. We did the research and found several within walking distance that were wonderful, c'on guys, do the research...

2026-10-18 • via Nuitee
S
Sexton • couple • ch
9
2026-10-11 • via Nuitee
L
Lynne • solo_traveller • gg
10
A great sumptuous well positioned hotel to return to
Pros:

Well positioned beautifully kept and styled. I loved the loft suite - so thoughtfully beautiful and detailed

2026-10-11 • via Nuitee
B
Benjamin • couple • gb
10
2026-10-11 • via Nuitee
B
Bright • solo_traveller • us
10
Pros:

Service Top Notch! Facilities and Location can't be beat. Thank you.

Cons:

Nothing

2026-10-10 • via Nuitee
P
Paula • couple • ca
9
A perfect hotel for central Florence
Pros:

Very central location, gorgeous decor.
The most comfortable bed and pillows of my entire Italian holiday. Beautiful functional rooms, loved the complimentary water and soft drinks and slippers and bathroom amenities.
Lots of breakfast choices.
Helpful friendly staff.

Cons:

I loved everything.
It is a tad on the expensive side.

2026-10-09 • via Nuitee
K
Kerri • couple • au
10
2026-10-08 • via Nuitee
P
Prokic • couple • cz
10
2026-09-19 • via Nuitee
P
Prokic • couple • cz
10
2026-09-19 • via Nuitee