Hotel La Gemma

Hotels
9.7 (1755 reviews)
Via Dei Cavalieri, 6R , Florence , it

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing breakfast
Cons:
Noise issues
Limited amenities
No kettle provided

Categories

Cleanliness
9.82
Room was clean, cozy, and stylish as mentioned in reviews.
Service
10
Staff was friendly, professional, and went above and beyond to make guests feel welcome.
Location
10
Perfect location mentioned multiple times, central for strolling.
Room Quality
9.32
Rooms were described as comfortable and upgraded for free.
Amenities
8.82
Limited amenities noted, such as no kettle and noise issues.
Value for Money
9.82
Good value for the overall experience and trip quality as described.
Food and Beverage
9.82
Breakfast mentioned as amazing and highly rated.
Overall Experience
10
Overall exceptional experiences shared in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:44

Property Description

Luxurious Accommodation and Amenities
Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

Dining and Relaxation Options
Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

Convenient Location and Multilingual Staff
Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for € 190 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 60 per day.

Location

Guest Reviews

9.7
Based on 1755 reviews
Cleanliness: 9.82
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 9.82
Food and Beverage: 9.82
Overall Experience: 10
S
Sim Ho • couple • au
9
2026-07-25 • via Nuitee
T
THOMAS • couple • gb
10
Truly amazing!
Pros:

Staff and facilities were amazing!
Could not fault anything with this hotel. Truly unbelievable.

Highly recommended.

Cons:

N/A

2026-07-21 • via Nuitee
L
Luiza Carolina • couple • br
10
Pros:

Everything was perfect. One of the best 5-star hotel I have ever stayed.

2026-07-20 • via Nuitee
M
martine • couple • ch
9
Topissime !
Pros:

Tout

Cons:

Rien

2026-07-19 • via Nuitee
G
Garrett • solo_traveller • us
10
Pros:

Fantastic location, wonderful staff, superb breakfast and great aircon

Cons:

Everything was great

2026-07-19 • via Nuitee
O
Osama • couple • sa
10
2026-07-18 • via Nuitee
P
Patrice • family_with_children • fr
9
2026-07-16 • via Nuitee
T
Tanja • solo_traveller • de
10
2026-07-13 • via Nuitee
B
Braun • couple • de
10
2026-07-12 • via Nuitee
V
Violette • couple • ca
9
2026-07-11 • via Nuitee
A
Abdel Rahman • family_with_children • jo
10
2026-07-09 • via Nuitee
J
Jacqueline • couple • us
7
Comfortable but pricey
Pros:

Location, walking distance to every thing. The spa was amazing and serene. The hotel decor is quite luxurious and elegant

Cons:

They charge 20 euros delivery fee for room service. The suites are weird with a bathtub in the living room which has a stove, sink and fridge. The cost to stay here is very expensive and I don’t think it’s worth the price. The hotel is quite small and there’s no dining table to eat in the room. There’s only a coffee table which is very low so you have to eat on your lap. Quite uncomfortable. Laundry service is very expensive.

2026-07-07 • via Nuitee
S
Simon • couple • gb
10
Very stylish hotel with friendly staff
Pros:

Great location

Cons:

Nothing

2026-07-06 • via Nuitee
I
Isabelle • family_with_children • ca
8
Pros:

Son emplacement, la grandeur de la chambre, le petit déjeuner, le style, la terrasse

Cons:

La salle de bain car pas de rangement et l’eau de la douche sort partout sur le plancher et la pression est faible. Il y a de petits moustiques partout. La cafetière fonctionne mal et coule.

2026-07-06 • via Nuitee
I
Ismo • solo_traveller • us
10
An Unforgettable Stay with Outstanding Hospitality
2026-07-04 • via Nuitee
I
Ismo • solo_traveller • us
10
My stay at La Gemma Hotel in Florence was fantastic.
2026-07-04 • via Nuitee
H
hassan • couple • qa
10
جميله وباذن الله سنعيدها
Pros:

الاستقبال
الموظفين
الخدمه
الموقع

2026-07-01 • via Nuitee
N
Noa • family_with_children • de
10
2026-07-01 • via Nuitee
L
Louise • solo_traveller • au
10
Pros:

Central and beautiful, with friendly helpful staff

2026-06-30 • via Nuitee
V
Vincent • couple • us
10
The staff were such a delight
Pros:

Great design and perfect location.

Cons:

Everything was spectacular

2026-06-28 • via Nuitee