Hotel La Gemma

Hotels
9.7 (1771 reviews)
Via Dei Cavalieri, 6R , Florence , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing breakfast
Cons:
Noise issues
Limited amenities
No kettle provided

Categories

Cleanliness
9.82
Room was clean, cozy, and stylish as mentioned in reviews.
Service
10
Staff was friendly, professional, and went above and beyond to make guests feel welcome.
Location
10
Perfect location mentioned multiple times, central for strolling.
Room Quality
9.32
Rooms were described as comfortable and upgraded for free.
Amenities
8.82
Limited amenities noted, such as no kettle and noise issues.
Value for Money
9.82
Good value for the overall experience and trip quality as described.
Food and Beverage
9.82
Breakfast mentioned as amazing and highly rated.
Overall Experience
10
Overall exceptional experiences shared in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:44

Property Description

Luxurious Accommodation and Amenities
Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

Dining and Relaxation Options
Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

Convenient Location and Multilingual Staff
Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.7
Based on 1771 reviews
Cleanliness: 9.82
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 9.82
Food and Beverage: 9.82
Overall Experience: 10
P
Prokic • couple • cz
10
2026-09-19 • via Nuitee
P
Prokic • couple • cz
10
2026-09-19 • via Nuitee
W
wim de naeyer • solo_traveller • be
10
Pros:

Very chic

2026-09-17 • via Nuitee
I
Isabel • couple • us
9
Pros:

Such a friendly staff and everything felt so clean! Loved that it was in a great location, super walkable.

2026-09-15 • via Nuitee
L
Luca • couple • us
10
2026-09-14 • via Nuitee
F
Fiona • couple • gb
8
Very nice hotel in a superb location. Everything close by & easy to get to.
Pros:

Breakfast was good,lots of choice & pleasant staff

Cons:

Rooms not very big but had everything we needed

2026-09-12 • via Nuitee
A
angela • couple • au
10
2026-09-10 • via Nuitee
S
Stephen • family_with_children • au
10
Well situated
Pros:

Well located

Cons:

Nothing

2026-09-09 • via Nuitee
O
Oliver • couple • us
10
2026-09-08 • via Nuitee
I
Ioanna • solo_traveller • cy
10
A gem of a hotel
Pros:

La Gemma is a beautiful, stylish and genuinely luxurious hotel, perfectly located for a stay in Florence. We had an excellent experience from beginning to end. The hotel is beautifully designed, the rooms are very comfortable and the amenities are of an exceptionally high standard. The staff were wonderful throughout — warm, pleasant and unfailingly helpful with anything we needed, at any time.

We particularly loved the à la carte breakfast. It was sumptuous, beautifully prepared and offered plenty of choice, while avoiding the excess and waste of a large buffet — a much more refined approach and one we really appreciated.

La Gemma was exceptional and a real highlight of our time in Florence. We thoroughly enjoyed our stay and would happily return.

Cons:

The only aspect that did not quite match the otherwise very high standard was the private guided tour of Florentine street cuisine arranged through the hotel. Given the price, we expected a more substantial and insightful experience, with better time management and greater depth of information. Our guide was very pleasant and made a genuine effort, but the tour remained quite basic. At this level, we would have appreciated more specialist knowledge, local insight and a deeper introduction to Florentine food and culture, beyond information that many visitors are likely to already know.

2026-09-08 • via Nuitee
K
KIM • extended_group • gb
9
For a few nights stay in the centre of Florence it was excellent. We didn’t get to try all the facilities but what we di
Pros:

Excellent location

Cons:

Nothing

2026-09-04 • via Nuitee
E
Eduardo • solo_traveller • us
10
2026-09-03 • via Nuitee
M
Mario • solo_traveller • au
10
Luxury in the heart of Florence
Pros:

Wonderful property and staff. Excellent location.

2026-09-01 • via Nuitee
B
badr • family_with_children • sa
10
Pros:

كل شي

Cons:

ولاشي

2026-08-31 • via Nuitee
K
Katherine • couple • us
10
Pros:

Great location service and stay

2026-08-29 • via Nuitee
L
Leeanne • couple • nz
6
2026-08-29 • via Nuitee
C
Christine • couple • sg
10
Perfect location for a mini break
Pros:

Spa facilities, cocktails in the bar, location really central, the staff were very welcoming.

Cons:

Nothing

2026-08-28 • via Nuitee
S
Shaden • couple • sa
10
2026-08-23 • via Nuitee
I
Ibrahim • solo_traveller • gb
8
Eduardo w
Pros:

A family owned hotel is a gd thing and names it personal

Cons:

A bit pricey compared to other places. Also it took my PA in London to find me a specialist restaurant that offers Tripe. The hotel could have done better. They need to move away a little from what they know and find out what they dont know.

2026-08-21 • via Nuitee
P
Paul • couple • gb
10
Fabulous hotel, amazing staff, would love to return
Pros:

Contemporary and boutique. The staff were welcoming and attentive

Cons:

Nothing

2026-08-21 • via Nuitee