Hotel La Gemma

Hotels
9.7 (1771 reviews)
Via Dei Cavalieri, 6R , Florence , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing breakfast
Cons:
Noise issues
Limited amenities
No kettle provided

Categories

Cleanliness
9.82
Room was clean, cozy, and stylish as mentioned in reviews.
Service
10
Staff was friendly, professional, and went above and beyond to make guests feel welcome.
Location
10
Perfect location mentioned multiple times, central for strolling.
Room Quality
9.32
Rooms were described as comfortable and upgraded for free.
Amenities
8.82
Limited amenities noted, such as no kettle and noise issues.
Value for Money
9.82
Good value for the overall experience and trip quality as described.
Food and Beverage
9.82
Breakfast mentioned as amazing and highly rated.
Overall Experience
10
Overall exceptional experiences shared in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:44

Property Description

Luxurious Accommodation and Amenities
Hotel La Gemma offers 5-star accommodation with a hammam, spa centre, sauna, and hot tub for a truly indulgent stay.

Dining and Relaxation Options
Enjoy a delicious à la carte, continental, or Full English/Irish breakfast every morning at the hotel, and unwind with a meal at the on-site restaurant or drinks at the bar.

Convenient Location and Multilingual Staff
Set just 700 metres from Santa Maria Novella, this non-smoking property features multilingual staff at the 24/7 reception, ready to assist you in English, Spanish, French, and Italian.

To experience luxury, relaxation, and convenience in Florence, book your stay at Hotel La Gemma today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.7
Based on 1771 reviews
Cleanliness: 9.82
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 9.82
Food and Beverage: 9.82
Overall Experience: 10
P
Paul • couple • gb
10
Fabulous hotel, amazing staff, would love to return
Pros:

Contemporary and boutique. The staff were welcoming and attentive

Cons:

Nothing

2026-08-21 • via Nuitee
I
Ibrahim • solo_traveller • gb
8
Eduardo w
Pros:

A family owned hotel is a gd thing and names it personal

Cons:

A bit pricey compared to other places. Also it took my PA in London to find me a specialist restaurant that offers Tripe. The hotel could have done better. They need to move away a little from what they know and find out what they dont know.

2026-08-21 • via Nuitee
L
Liliia • solo_traveller • ru
10
Cons:

Вода горячая теплая

2026-08-17 • via Nuitee
C
Chavez • couple • pe
8
2026-08-15 • via Nuitee
R
Roberto • extended_group • it
10
Eleganza originale con una ristorazione eccellente
Pros:

Il servizio, la ristorazione e l’arredo dell’ ambiente

2026-08-14 • via Nuitee
K
Kalman • couple • hu
10
2026-08-13 • via Nuitee
F
Frank • couple • au
10
2026-08-12 • via Nuitee
R
Rick • couple • us
9
2026-08-12 • via Nuitee
S
Saria • family_with_children • gb
10
Pros:

The staff were incredible; super friendly, helpful and accommodating. The hotel is lovely with the loveliest little rooftop with an amazing view. The restaurant is great. We had the 7 course tasting menu and loved every dish!

2026-08-09 • via Nuitee
Екатерина • family_with_children • ru
10
2026-08-09 • via Nuitee
S
Sim Ho • couple • au
9
2026-07-25 • via Nuitee
T
THOMAS • couple • gb
10
Truly amazing!
Pros:

Staff and facilities were amazing!
Could not fault anything with this hotel. Truly unbelievable.

Highly recommended.

Cons:

N/A

2026-07-21 • via Nuitee
L
Luiza Carolina • couple • br
10
Pros:

Everything was perfect. One of the best 5-star hotel I have ever stayed.

2026-07-20 • via Nuitee
M
martine • couple • ch
9
Topissime !
Pros:

Tout

Cons:

Rien

2026-07-19 • via Nuitee
G
Garrett • solo_traveller • us
10
Pros:

Fantastic location, wonderful staff, superb breakfast and great aircon

Cons:

Everything was great

2026-07-19 • via Nuitee
O
Osama • couple • sa
10
2026-07-18 • via Nuitee
P
Patrice • family_with_children • fr
9
2026-07-16 • via Nuitee
T
Tanja • solo_traveller • de
10
2026-07-13 • via Nuitee
B
Braun • couple • de
10
2026-07-12 • via Nuitee
V
Violette • couple • ca
9
2026-07-11 • via Nuitee