Grand Hotel Zagreb

Hotels
9 (3861 reviews)
Jankomir 27 , Zagreb , HR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable ambiance
Cons:
Cleanliness issues
Location may be inconvenient for some
Uncomfortable beds reported by some guests

Categories

Cleanliness
8.16
There were complaints about cleanliness, particularly in bathrooms where mold and dirt were reported.
Service
10
Guests praised the friendly and professional staff.
Location
8.63
Location was generally good but some noted it was far from the city center.
Room Quality
8.67
Rooms described as comfortable but with some reports of uncomfortable beds.
Amenities
9.12
Amenities received mixed feedback, with some lacking variety but generally well-regarded.
Value for Money
8.65
Value for money was questioned due to some dissatisfaction with food offerings post certain hours.
Food and Beverage
9.11
Food was often praised, particularly breakfast, though some expected more variety.
Overall Experience
9.66
Overall experience was positive but highlighted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Luxurious Accommodation

Grand Hotel Zagreb offers modernly decorated, spacious rooms renovated in 2023 for ultimate comfort during your stay.

Top-Notch Amenities

Enjoy complimentary Wi-Fi, parking, gym, swimming pool, and exclusive SPA and Wellness services including unique features like a floating room, baro chamber, and Finnish sauna.

Culinary Delights

Indulge in a delicious array of dishes at the restaurant, starting with a rich breakfast buffet and exploring a diverse menu throughout the day.

Experience the epitome of luxury and relaxation at Grand Hotel Zagreb. Book now for an unforgettable stay!

Important information:

The wellness centre will be closed for renovation from July 20th to July 24th.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Location

Property Video

Guest Reviews

9
Based on 3861 reviews
Cleanliness: 8.16
Service: 10
Location: 8.63
Room Quality: 8.67
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 9.11
Overall Experience: 9.66
F
Freddy • solo_traveller • pt
5
Not good
Pros:

Nice gym

Cons:

Unfriendly staff, bad location, food was expensive and very average, room was not very clean

2026-10-31 • via Nuitee
Z
Zorica • couple • hr
10
2026-10-31 • via Nuitee
N
nicolae • couple • ro
10
2026-10-30 • via Nuitee
M
Mateo • family_with_children • de
8
2026-10-29 • via Nuitee
M
Maja • couple • hr
10
2026-10-29 • via Nuitee
G
Gabriele • solo_traveller • it
9
2026-10-29 • via Nuitee
I
Iva • family_with_children • hr
7
Pros:

Breakfast and location

Cons:

Spa was so so,but the girls were very polite.. No parking garage

2026-10-26 • via Nuitee
M
Monika • couple • pl
9
2026-10-26 • via Nuitee
D
Denis • couple • hr
10
2026-10-25 • via Nuitee
D
Darko • family_with_children • me
10
2026-10-25 • via Nuitee
M
Marcin • family_with_children • pl
10
Pros:

Wygodne łóżka i obszerne pokoje, duża łazienka, szeroki wybór śniadań, duży basen

2026-10-25 • via Nuitee
S
Sankovic • family_with_children • hr
10
2026-10-25 • via Nuitee
T
Tomo-smokvica • family_with_children • hr
10
2026-10-24 • via Nuitee
E
Ekaterina • couple • bg
10
Perfect location for a pass-by Zagreb travellers - easy access to the highway, EV charger
2026-10-23 • via Nuitee
D
Daniel • family_with_children • hr
10
2026-10-23 • via Nuitee
F
Fitz • family_with_children • at
8
2026-10-22 • via Nuitee
S
Slaven • extended_group • ba
10
2026-10-22 • via Nuitee
L
Lili Dinu • family_with_children • be
9
J'ai apprécié
Pros:

Personnel très serviable, petit déjeuner au top, emplacement proche de l'autoroute

Cons:

Lit " double " qui est en fait composé de deux lits jumeaux collés ensemble mais ça fait mal de se retrouver entre les deux. Petit bemol pour le restaurant Patria, car le repas n'était vraiment à hauteur du prix.

2026-10-21 • via Nuitee
O
Olesia • couple • hr
1
Мы больше никогда бы не вернулись!
Cons:

Полотенца грязные! Матрац и подушки не удобные! В санузле не чисто. Постоянно выключался свет и телевизор и всю ночь щёлкал электрический автомат. Кондиционер на холод заблокирован. Только на тепло. С открытым окном шум от дороги мешал спать.

2026-10-21 • via Nuitee
S
Sebastian • couple • ch
5
2026-10-20 • via Nuitee