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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Secured parking
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Garage
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Exceptional Service
Exquisite Rooms with City Views
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and elegant bathrooms. Some rooms offer stunning city views, while all provide a coffee machine for your convenience.
Delicious Dining Options
Start your day with a delicious breakfast buffet or choose from à la carte and continental options. The hotel's restaurant and bar offer a variety of culinary delights to satisfy your cravings.
Convenient Location and Premium Amenities
Located near major attractions like King Tomislav Square and Zagreb Train Station, our 5-star hotel offers a 24-hour front desk, airport transfers, and free WiFi for a seamless stay.
Book now to experience luxury and comfort at Met Boutique Hotel.
Property Policies
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Parking
Private parking is possible on site (reservation is needed) and costs EUR 30 per day.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
Children up to and including 12 years old stay for € 35 per person per night when using an available extra bed.
People 13 years old and over stay for € 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Great location. Rooms are large.
The front desk controls the AC setting. After sweating the first night we requested they turn it down. They refused. It was set at 21 deg C. We asked if they would turn it down to 19 or 20.
Really helpful and nice people
Breakfast was amazing
The Room and bathroom were clean.
Quarto grande, confortável e cheio de armários. Banheiro grande. Café da manhã delicioso. Localização excelente.
Gostei de tudo!
Freundlicher ungestelzter Service, hohe Räume, modern, aber geschmackvoll umgesetzt
Für was braucht ein Badzimmer Tageslicht bei gleichzeitiger schlechter Geräuschisolierung und fehlender praktischer Gestaltung (Ablageflächen, glatte Duschen..). Der Architekt sollte wirklich selber drin wohnen müssen.
The hotel has spacious rooms and a very nice bathroom with a walk-in shower. Its location is excellent: very central, close to Ban Jelačić Square, the main square of Zagreb, and conveniently near a tram stop.
Breakfast offers a good choice of both hot dishes, such as omelettes and pancakes, and a cold buffet. However, the main issue is that breakfast is served until 11:00, but if you arrive after 9:30, the buffet selection is already quite limited because items are not properly replenished. This is not what one would expect from a 5-star hotel.
Another downside was the Wi-Fi, which was not very stable during the stay. Overall, the hotel has many positive aspects, especially the room and location, but the breakfast service and Wi-Fi need improvement.
Bed was heavenly comfortable, and room was spacious.
It is unclear how this hotel can be classified as a 5-star property, but more importantly, it completely misses the essence of boutique hospitality.
The entrance and lobby are unwelcoming and unnecessarily dark, matched by a receptionist who seemed like he would rather be in bed than at work. The shower was dirty, with red stains in the corners, there was a lack of essential toiletries in the bathroom, and even simple details—such as a pen on the desk—were missing. It gave the impression that the room had not been properly inspected in a long time.
What truly made the situation unacceptable was the time it took to retrieve my car from the garage, despite the fact that I had clearly requested it the night before for a specific time. This resulted in me being late for every meeting that day. The receptionist’s excuse was equally disappointing.
If this hotel aims to position itself as a boutique property, it needs a complete reset in terms of service standards and internal discipline. The staff requires serious training, and the property itself lacks any real sense of identity. The rooftop feature you seem so proud of is irrelevant if the first impression fails—and that is exactly where you lose your guests.
The location was fantastic!! The staff was very helpful and facilities were nice. Very convenient! I would definitely stay again. The restaurant upstairs was nice, enjoyed dinner but not breakfast.
The breakfast buffet was okay, didn't love the ordered hot food.
It was a great central location.
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