iNova

Hotels
9.3 (812 reviews)
5 Avenija Marina Držića , Zagreb , hr

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Great location
Cons:
Breakfast variety could improve
Cold shower issue reported once

Categories

Cleanliness
9.35
Many reviews highlight the cleanliness of the hotel, emphasizing it is very clean and comfortable.
Service
9.65
Numerous reviews praise the staff for being friendly and helpful, contributing positively to the service experience.
Location
9.45
Guests appreciate the convenient location close to the city center and transportation links.
Room Quality
9.15
Reviews mention spacious and comfortable rooms, but there were minor suggestions for improvement.
Amenities
9.15
Amenities are generally well-received, though a review noted some improvements could be made in breakfast offerings.
Value for Money
9.15
Most reviews indicate that the hotel provides good value, with very few expressing dissatisfaction.
Food and Beverage
8.95
The breakfast was rated variously; some found it adequate while others suggested improvement options.
Overall Experience
9.55
The overall sentiment is very positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Luxurious Accommodations
INova offers 4-star air-conditioned rooms with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. Guests can enjoy city views and access to a garden and terrace.

Convenient Services
The hotel provides free WiFi, a 24-hour front desk with multilingual staff, and a non-smoking environment. Guests can also benefit from a safety deposit box, minibar, and patio in their rooms.

Central Location
Situated just 1.6 km from Zagreb Train Station, INova is close to popular attractions like King Tomislav Square and Ban Jelacic Square. With the nearest airport only 14 km away, this hotel is the perfect choice for your stay in Zagreb.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 812 reviews
Cleanliness: 9.35
Service: 9.65
Location: 9.45
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.95
Overall Experience: 9.55
G
gwangyoung couple kr
10
2026-06-20 via Nuitee
M
Miriam solo_traveller ar
9
Pros:

Lo elegí por la ubicación: frente a la estación de autobuses porque llegué en bus y luego tomé ahí el shuttle Pleso Prijevo directo al aeropuerto. No es cerca del casco histórico, pero el tranvía pasa por la puerta (yo hice todo caminando porque me gusta caminar, creo que es la mejor manera de ver una ciudad.
El desayuno es aceptable, no muy variado. La señora que repone los alimentos es muy agradable!

2026-06-18 via Nuitee
E
Eka solo_traveller ge
10
Very clean, comfortable butic hotel. Near to the airport as well to city center. Very friendly and helpful staff. The bo
Pros:

Everything

Cons:

Nothing

2026-06-17 via Nuitee
N
NANAKA solo_traveller jp
10
最高!
Pros:

スタッフの皆さんはとても親切でした。

Cons:

ないです

2026-06-17 via Nuitee
T
Tailan couple us
10
Excellent hotel with superbly helpful staff
Pros:

The location is right across the street from the central bus and train station, and connects to trams as well, so it’s very convenient. Great breakfast (yogurt, eggs, meat cheese, fruit, cereal, juices, amazing coffee machine), very quiet, clean, and functional room. The bed is comfortable. The staff are excellent- when my husband asked the nice woman in the breakfast room if the scrambled eggs contained milk (he is lactose intolerant, and yes they did), she immediately without us asking told the kitchen person to scramble a few without milk, then brought them out on a plate for him. When we brought a take away lunch back to the hotel, we asked at reception about where to eat it, and they invited us to sit in the breakfast room, even bringing us plates and cutlery as well as water. The man at reception helped us with directions, and when the Uber driver called us, he talked to the driver on our behalf since we don’t speak Croatian. The staff here was beyond kind and helpful; it was like staying at the best boutique service hotel in this way. Highly recommended!!

Cons:

We walked to the center of town which took about 30 minutes and involved crossing some large busy streets. The tram is only across the street, and it’s quicker (about 18 minutes, as it isn’t too fast).

2026-06-17 via Nuitee
E
EMA solo_traveller hr
10
2026-06-17 via Nuitee
E
Eka extended_group ge
10
2026-06-17 via Nuitee
C
Carol solo_traveller au
9
2026-06-16 via Nuitee
M
Mitja extended_group si
10
super
Pros:

Zelo pripravljeni ustreči in koncept recepcije, jedilnice in avle.

Cons:

Včasih preveč vsiljivi, v želji da ustrežejo. Osebno sem raje videl, kako tuja delovna sila samo vpraša, če kaj potrebujem. Hrvaška sobarica/natakarica, je bila vsako jutro preveč ustrežljiva. Primer krožnik je odnesla v trenutku, ko si pojedel zadnji grižljaj s krožnika.

2026-06-13 via Nuitee
Z
Zlatan solo_traveller ba
10
2026-06-12 via Nuitee
R
RIYOKO couple jp
8
2026-06-12 via Nuitee
L
Luka extended_group si
10
2026-06-11 via Nuitee
S
Simon solo_traveller si
10
iNova jeste TOP hotel u Zagrebu.
Pros:

Sve mi je bilo super...nov i nobel hotel, ljubazni radnici.

Cons:

Sve mi je bilo super.

2026-06-11 via Nuitee
J
Jeff solo_traveller us
9
2026-06-10 via Nuitee
K
KY solo_traveller jp
9
バスターミナルに近く、気持ちのいいホテル!  
Pros:

バスターミナルに近くてここを選びました。
ここに3泊しました。プリトビッツェ湖畔郡国立公園に行くために、スーツケースを預けることが出来ました。
そして、携帯を主人が失くした時も、受付のスタッフの人が、親身になって話を聞いて下さりました。結局出てこなくて、クロアチアを去ることになってしまいましたが、親切にして貰えて心から感謝しています。

Cons:

お部屋にミニバーがあるのに、お水が1本も置いてないところは珍しいです。
言うと貰えたので良かったのですが…。出来れば1本でもいいので、最初から置いて貰えるといいですね!

2026-06-10 via Nuitee
J
johno_sa couple au
10
Boutique Hotel with 4 Star Service.
Pros:

This hotel was perfect for our requirements. The staff were exceptionally friendly and helpful. Both the reception area and the room itself were modern, clean and of a good size. Breakfast was provided, including the option for freshly cooked fried eggs or omelette. We had a small private balcony, plus good air conditioning in the room, so temperature control was great. The hotel was opposite the main bus station, so very convenient for bus travellers. Hotel 9 (next door) is a pickup point for small group tours to Plitvice Lakes and Bled, so a very handy base for day trips.

Cons:

The hotel location was about 1.5km from the central railway station, and 2.5km from the main eating strip of Zagreb Lower Town. There were not a lot of eating options nearby. However, once you realise that Tram Route 6 (stop outside the hotel) goes straight past the main train station and the main square and eating strip, with a ticket cost of 0.80 euro, the location is no longer an issue. Trams run every 15 minutes.

2026-06-10 via Nuitee
אידו extended_group il
10
2026-06-09 via Nuitee
L
Lušić solo_traveller hr
10
2026-06-09 via Nuitee
L
Luka solo_traveller hr
10
2026-06-08 via Nuitee
T
tomer solo_traveller il
10
Pros:

Great hotel near the central bus station

2026-06-08 via Nuitee