Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Superb staff
Clean and comfortable rooms
Cons:
Noisy at times
Limited breakfast options
Access difficulties

Categories

Cleanliness
8.48
Many reviews highlighted cleanliness, but also mentioned old facilities that were not well maintained.
Service
9.95
Many reviews praised the staff for being helpful and friendly.
Location
9.49
The location near the train station is often noted as excellent for travelers.
Room Quality
8.94
Rooms are noted as comfortable and well-furnished but have some noise issues.
Amenities
8.97
Amenities were generally mentioned positively, although there were some constraints.
Value for Money
8.43
Prices are considered reasonable for the quality provided.
Food and Beverage
7.98
Breakfast options were criticized; however, nearby dining options were appreciated.
Overall Experience
8.95
Overall experience noted positively, balanced by some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:39

Property Description

Central Location
Located in the heart of Naples, H22 Hotel is just steps away from the bustling Central Train Station, making it a convenient choice for travelers looking to explore the city easily.

Comfortable Rooms with City Views
Each air-conditioned room at H22 Hotel offers a cozy retreat with modern amenities. Some rooms even feature a balcony with stunning city views, providing a perfect setting to unwind after a day of sightseeing.

Multilingual Staff and Exceptional Service
Our dedicated staff members fluent in English, Spanish, French, and Italian are ready to assist you with any inquiries, ensuring a smooth and enjoyable stay at H22 Hotel.

Book now at H22 Hotel for a memorable and hassle-free stay in Naples!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 657 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 7.98
Overall Experience: 8.95
A
Anna Maria • solo_traveller • it
10
Napule sta rint' '0 core
Pros:

Tutto staff bravi e le signore delle pulizie molto carine attente..

2026-05-30 • via Nuitee
G
Giovanni • solo_traveller • it
8
2026-05-28 • via Nuitee
A
Axel • couple • at
8
Okay
Pros:

Gutes und großes Bett. Zentrale Lage am Bahnhof. Man kann den Raum gut abdunkeln.

Cons:

Die Eingangstüre zum Innenhof ist zu niedrig. Mit Mütze habe ich das erkannt und den Kopf ziemlich angeschlagen.

2026-05-27 • via Nuitee
Z
zhang • solo_traveller • it
10
2026-05-27 • via Nuitee
A
Antonio • couple • it
10
2026-05-27 • via Nuitee
A
Adria Raluca • couple • ro
10
Everything great if you exclude the location
Pros:

Easy to find, kind staff, great rooms

Cons:

The location

2026-05-26 • via Nuitee
M
Masashi • solo_traveller • jp
10
2026-05-25 • via Nuitee
A
Antea • couple • es
8
Hotel al lado de la estación de tren
Pros:

Relación calidad precio insuperable. Muy buena atención del personal que está muy atento ante cualquier duda que te surja.

2026-05-25 • via Nuitee
P
PANAGIOTIS • solo_traveller • gr
10
Pros:

The staff was very friendly.The room was nice and cosy.The location was great

2026-05-20 • via Nuitee
A
Aristide • solo_traveller • it
7
Sembra più un BnB
Pros:

Comodo dalla stazione, senza prendere taxi, se non si vuole visitare la città.

Cons:

Non è un hotel in senso classico, sembra più un grosso BnB... Il bagno non funzionava, l'ho segnalato uscendo e mi è stato detto che " è impossibile"... Non avevo tempo né voglia di fare storie, ma "mi dispiace, lo faccio controllare" sarebbe stato più apprezzato.

2026-05-19 • via Nuitee
A
Audrey Anne • couple • mt
8
Prime location with very good facilities.
Pros:

Breakfast was not on offer but the hotel offered an area where coffee and tea were available for a considerable part of the day and evening. Moreover, the hotel offered a selection of breakfast snacks, together with tea and coffee making facilities, in the rooms.

2026-05-18 • via Nuitee
A
AlbertoSt • solo_traveller • it
9
Pros:

Un po' tutto. Nulla da obiettare tranne il contesto in cui è inserito l'hotel ma questo fa parte della città e non della struttura in oggetto

Cons:

Vedi sopra

2026-05-16 • via Nuitee
N
Nikolay • solo_traveller • ru
10
Pros:

Чистенький, аккуратный отель. Цветочки везде красивые, персонал любезный. Рядом много ресторанов, кафе и центральный вокзал. Тем не менее в отеле тихо и спокойно.

2026-05-16 • via Nuitee
R
Romano • extended_group • it
5
2026-05-15 • via Nuitee
M
martina • couple • it
8
2026-05-15 • via Nuitee
A
Antoine • couple • fr
8
Très bel accueil.
Pros:

Très bel accueil; Personnel disponible et serviable; localisation proche du centre. très bonne communication. Propre.

Cons:

L'ascenseur commun de l'immeuble mérite une rénovation.

2026-05-13 • via Nuitee
P
Puzeki • solo_traveller • hr
10
Pros:

Hotel je na izvrsnoj lokaciji, sobe odlicno opremljene, osoblje iznimno ljubazno i usluzno.
Kod slijedećeg dolaska u Napulj ponovno bi izabrali ovaj hotel i preporučili ga prijateljima.

2026-05-12 • via Nuitee
R
Romina • solo_traveller • ar
8
2026-05-11 • via Nuitee
U
Ulrich • couple • de
9
2026-05-08 • via Nuitee
M
Mattia • extended_group • it
10
2026-05-07 • via Nuitee