Grays Inn by Aeria Apartments

Hotels
8.9 (408 reviews)
24 Grays Inn Road , London , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Invoice provided

Review Highlights

Pros:
Great location
Cleanliness of the apartment
Comfortable accommodation
Cons:
Communication issues with management
Some cleanliness concerns
Limited amenities in the kitchen

Categories

Cleanliness
8.36
Several mentions of cleanliness issues, such as dirty bedding and unmaintained rooms.
Service
9.33
Most reviews indicate a good level of service, though some management communication issues were noted.
Location
9.87
Repeatedly praised for its excellent proximity to transportation and amenities.
Room Quality
8.32
Some variations in room quality noted; issues with mattress comfort and heating observed.
Amenities
8.85
Decent amenities mentioned, but some lacked basic kitchen tools.
Value for Money
8.31
Comments suggest the pricing might not match the quality, particularly with limited amenities.
Food and Beverage
8.86
No specific feedback on food and beverage, assigned standard quality for this hotel tier.
Overall Experience
9.33
Generally positive experiences highlighted, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:52

Property Description

Central Location
Grays Inn by Aeria Apartments offers accommodation just 2.1 km from the center of London, providing easy access to popular landmarks and theaters.

Modern Amenities
Guests can enjoy free WiFi and well-equipped kitchens with modern appliances in each air-conditioned unit, ensuring a comfortable stay.

Nearby Attractions
Located close to iconic attractions like St Paul's Cathedral and the British Museum, the aparthotel is the perfect base for exploring London's rich cultural heritage.

To book your stay at Grays Inn by Aeria Apartments and experience the best of London, visit our website or contact us directly.

Important information:

Please note: All guests are required to complete an online ID verification prior to arrival.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 408 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 9.33
L
Lindsay • solo_traveller • gb
9
Good value in a good peaceful position between the City and West End
Pros:

Very good value for the position and the size.

Cons:

There is no way of leaving suitcases either before or after the stay as there are no staff on site (except for cleaning).

The decoration is a bit soulless and the supplies are very mean (in comparison to similar apart hotels in and around the City of London)

2026-07-12 • via Nuitee
Y
Yeshwanti • extended_group • gb
10
Great location and property, would stay again!
Pros:

Great location. Very near tube station, grocery and coffee shops. Lift to top floor. Nicely furnished and clean. Air conditioned. Very generous bathrooms

Cons:

Could have used a few extra towels and bath mats
Needs to be stocked with kitchen towels and Fairy liquid and sponge for handwashing dishes when there are two few to run the dishwasher

2026-07-12 • via Nuitee
A
Aileen • solo_traveller • gb
7
A lovely property let down by a lack of assistance when needed.
Pros:

Location

Cons:

Shower was not great. There was no coffee maker and the tv didn’t work despite reporting it twice. There were no staff on site.

2026-07-06 • via Nuitee
O
Olivier • extended_group • fr
8
2026-07-03 • via Nuitee
M
Matthew • solo_traveller • gb
9
Great apartment and v close to central London
2026-06-23 • via Nuitee
L
Lorenzo • extended_group • it
9
2026-06-22 • via Nuitee
B
Bartosz • solo_traveller • pl
9
2026-06-20 • via Nuitee
T
Tomáš • couple • cz
9
2026-06-19 • via Nuitee
R
Rick • family_with_children • us
8
2026-06-16 • via Nuitee
A
Abdurahman • solo_traveller • sa
10
I wish I could stay longer
Pros:

Every thing

Cons:

Nothing

2026-06-13 • via Nuitee
R
Rafi • solo_traveller • fr
10
Pros:

Gorgeous apartment, super quiet and very clean. Wonderfully furnished. Nothing is lacking.

Cons:

The light in the bedroom of the master bathroom comes on and off automatically which is problematic when someone gets up in the middle of the night to use the bathroom as it wakes up the partner. I wish it had a normal on/off switch instead.

2026-06-07 • via Nuitee
A
Aik Yuan • couple • my
8
Overall a pleasant stay
Pros:

It is a clean and well maintained property. The staff including cleaner are efficient and their response/action is prompt.

Cons:

It’s a Self serviced apartment means they don’t provide sufficient household supplies like toilet rolls, laundry pods, kitchen towels etc. it is kinda inconvenient for long stay

2026-06-04 • via Nuitee
K
Koning • extended_group • nl
8
Prima
Pros:

Mooi appartement voor redelijke prijs voor London begrip

Cons:

Ik moest nog wel 300,00 borg betalen, die staat gereserveerd. Benieuwd of dat goed gaat. Daar heb ik Frankrijk slechte ervaringen mee.

2026-06-04 • via Nuitee
S
Sohaib • couple • gb
10
2026-06-02 • via Nuitee
N
Nicholas • family_with_children • sg
3
Basic no frills accommodation with several hiccups located near metro
Pros:

The location of the apartment was good as it was 5 to 7 mins walk from chancery lane station and the same distance to M&S and Tesco Express.

One of the dining room chairs were missing a nut and we only found out when one of the legs gave way when i sat on it, mind you i weigh only 70kg.

Cons:

The beds were pretty horrible, my wife sank half way to the left side of the mattress (shes much lighter at 50kgs).. I think the springs/cushioning on the mattress is uneven.

We were provided only 1 dishwasher tablet and there was no washing machine detergent or tablet provided. Come to think of it, there were no kitchen sponge or dish soap too.

There was an issue with the shower pressure in the master bedroom toilet. After 5 to 7 mins, the water pressure drops cuts off to a trickle. This happened on the 1st night, but i was the last to shower and thought maybe it was a water tank issue and anyway since i was at the end of my shower, i took little notice of this. This repeated on the 2nd and 3rd night, of which i highlighted to Aperia; whom use an AI chatbot on whatsapp to communicate with guests.. It can get a little irritating sometimes following up with a chatbot.

They could not do anything about the water pressure as it was over the weekend, unfortunately for us, i checked out without showering as the water pressure issue was not rectified before we left on 24th May morning.

2026-05-30 • via Nuitee
R
Regina • couple • de
3
nicht empfehlenswert
Pros:

nichts

Cons:

abgenutzt, Bett durchgelegen, schmutzig, keine Möglichkeit Gepäck aufzubewahren, Personal sendet stets Standardantworten...wir haben uns sehr unwohl gefühlt

2026-05-25 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-05-21 • via Nuitee
A
Andreas • family_with_children • ch
9
2026-05-21 • via Nuitee
N
Nicky • couple • nz
5
Cons:

Not clean,needs a good deep clean! uncomfortable low beds and couch.
Light in 1 bathroom would sometimes not work , no tea towel ,dish cloth or detergent or washing machine powder sachet , 1 bed side lamp didnt work.
Messaged property as no reception,someone came to check bathroom light but was working at the time so he left , then didnt work again later.

2026-05-19 • via Nuitee
I
Iris • family_with_children • at
10
Perfekt!
Pros:

Top Lage, ausreichend Platz und Stauraum, das Einchecken war einfach.

Cons:

Der Wasserdruck ist leider sehr mau, was aber klassisch für London ist.

2026-05-18 • via Nuitee