NINE DOTS Azorean Art Boutique Hotel

Hotels
9.9 (252 reviews)
76 Rua dos Mercadores , Ponta Delgada , PT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
High-quality amenities
Cons:
Low shower pressure
Pool temperature could be warmer

Categories

Cleanliness
9.84
No specific mention of cleanliness, assuming standard quality for this hotel tier.
Service
10
Fantastic staff and service highlighted in several reviews.
Location
10
Great location mentioned in multiple reviews, very accessible.
Room Quality
9.84
Rooms are small but efficient; overall good quality.
Amenities
9.84
Amenities like the spa pool and breakfast options received positive notes.
Value for Money
9.84
Overall good value, although some wished for more warmth in amenities.
Food and Beverage
9.84
Breakfast options and dining experience were well-received.
Overall Experience
10
Overall experience was excellent, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Luxurious Amenities: Indulge in our indoor pool, hammam, and spa center for a relaxing stay.
Culinary Delights: Enjoy a variety of dining options including buffet, vegetarian, and vegan breakfast choices.
Explore the Island: Conveniently located just 25km from Sete Cidades Lagoon and Lagoa Verde, discover the natural beauty of Ponta Delgada.

Book your stay at NINE DOTS Azorean Art Boutique Hotel and make unforgettable memories on the enchanting island of Ponta Delgada.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Location

Guest Reviews

9.9
Based on 252 reviews
Cleanliness: 9.84
Service: 10
Location: 10
Room Quality: 9.84
Amenities: 9.84
Value for Money: 9.84
Food and Beverage: 9.84
Overall Experience: 10
C
Callista • extended_group • nl
8
Great location, great staff, all in all a very nice stay
Pros:

The breakfast was good, with things to choose from a menu but also a very nice buffet with a lot of local products. Loved the cheese collection.

2026-10-28 • via Nuitee
H
Harry • solo_traveller • ch
9
Pros:

Sehr freundliche und angenehme Atmosphäre.
Sauber, ruhig und im Zentrum gelegen. Leckeres Frühstück.

2026-10-28 • via Nuitee
R
Rowena • couple • us
7
Great location, friendly staff, clean & good value
Pros:

Location is great, breakfast amazing, staff very helpful & accommodating

Cons:

Parking, accessible room the aircon wasn’t fully working & the shower door did not close nor was it big enough for a wheelchair to enter.

2026-10-27 • via Nuitee
C
Cristiana • couple • pt
8
Agradável
Pros:

Adorámos a localização, a insonorização do quarto, a paisagem da nossa varanda, a piscina, a decoração e atenção aos detalhes, bem como uma excelente coleção de arte. Adorámos também o pequeno almoço, a tábua de queijos e o vinho que o hotel gentilmente nos ofereceu, e houve funcionários que foram mesmo extraordinários.
A cama era maravilhosa e a iluminação do quarto também, assim bem como a casa de banho, que foi provavelmente a nossa divisória favorita, com muito bom gosto.

Cons:

Houve algumas coisas que teríamos dispensado, como ter tido um funcionário a nos levar até dentro do nosso quarto. Não sentimos que isso fizesse sentido; Houve coisas que foram chegando ao quarto a conta gotas e que não apreciámos também, como fruta, água, e um champanhe que havia pedido por e-mail, só chegou bem mais tarde, numa altura que já não fazia muito sentido; O robe que o hotel dispensa aos seus hóspedes, era demasiado pequeno; Não apreciámoa muito a atitude de alguns funcionários e sentimos que existe um contraste grande entre funcionários que levam o seu trabalho a sério, e os que talvez não gostem assim tanto do que fazem. (Pequenos detalhes que fizeram a diferença).
Gostaríamos ainda de propor ao Hotel que crie uma maior privacidade entre as varandas de hotel e que repense também num género de cortinado para janela da casa de banho, para uma maior privacidade também.

2026-10-25 • via Nuitee
T
tlottawa • couple • ca
6
Nice and clean boutique hotel, but service could be finessed
Pros:

Location is very central and entrance is on a nice pedestrian street in the core. We were greeted by a lovely male concierge who brought us to our room and explained all the amenities and offerings. It started strong as a boutique hotel with nice little touches. The shared areas were clean and updated. The pool is one of a kind and very relaxing.

Cons:

We had reserved a parking spot and after the first day, we found it was accidentally occupied by another car. The hotel staff asked us to park in another spot much further into the garage temporarily. After we returned to the hotel, they called our room to ask us to permanently switch parking spots rather than just ask the other car to go back to their designated spot. Ok np. They then proceeded to call our room 3x while we were trying to nap. When we finally answered they pressed for us to return the key fob designated to the original spot. We didn't understand the urgency that resulted in such a disruption to our stay. The staff are also a bit condescending but perhaps that's just the normal tone of hospitality staff here.

The aforementioned pool was beautiful but unfortunately some of the jets were broken. There was also a sauna that was inoperable as well during our stay.

Breakfast was a bit confusing. The first morning we were not greeted or explained that there were ala carte options from a menu, so we just ate bread and cheese. The next day we discovered there were eggs and omelettes available to order.

2026-10-24 • via Nuitee
M
Marie • couple • us
9
Wonderful stay!
Pros:

Beautiful room, clean, great location and friendly staff. Breakfast is excellent!

Cons:

Got a little smoke smell in our room from kitchen in the evenings, I think through the air conditioning system. But we’d stay here again!

2026-10-23 • via Nuitee
L
Lars • couple • de
9
2026-10-23 • via Nuitee
S
Sawsan • family_with_children • lb
9
2026-10-23 • via Nuitee
L
Lucas • couple • nl
10
We voelden ons erg welkom met veel aandacht!
Pros:

Locatie was top! Fijne uitvalsbasis om het eiland goed te verkennen. Nadeel is wel de parkeergelegenheid; je betaalt zo'n 20eu per dag aan parkeerkosten in een ondergrondse parkeergarage 2 min verderop. Het ontbijt was fijn; een buffet met daarnaast kaart om gerechten uit te kiezen. Iets meer variatie/uitbreiding zou wellicht wenselijk zijn. Je eet wel veel van hetzelfde, maar geen ramp. Verder was ik vooral te spreken over de vriendelijkheid van het personeel maar in het bijzonder het oog voor detail. Je ziet dat het beleid van het hotel duidelijk is om verwachtingen te overtreffen. Handgeschreven kaartjes, personalisatie, op de verjaardag van mijn partner een fles champagne met een taartje (als cadeautje) op de kamer. Overal lijkt aan gedacht te zijn! We voelden ons erg welkom.

2026-10-19 • via Nuitee
M
Maria João • couple • pt
8
2026-10-18 • via Nuitee
C
Chris • couple • at
10
Pros:

A really lovely small boutique hotel. All the more a lovely stay due to the exceptionally friendly and helpful staff! If we return to San Miguel we will certainly stay here again.

2026-10-15 • via Nuitee
D
Daniel • solo_traveller • de
9
2026-10-10 • via Nuitee
D
Duarte • solo_traveller • pt
10
2026-10-10 • via Nuitee
C
cynthia • solo_traveller • us
10
I would definitely stay here again.
Pros:

the breakfast was beyond my expectations. In addition to the plentiful offerings, it took into consideration my dietary restrictions and with pleasantness. The staff were friendly, full of tips and assistance, and easy with which to communicate.

2026-10-08 • via Nuitee
G
Gerald • couple • at
8
Ein charmantes Hotel mit unschlagbarer Lage in der Fußgängerzone, idyllischem Frühstück im Grünen und ausgesprochen herz
Pros:

Besonders hervorzuheben ist die tolle Lage mitten in der Fußgängerzone, die kurze Wege garantiert. Ein echtes Schmuckstück ist die kleine, grüne Oase, in der man wunderbar draußen frühstücken und in den Tag starten kann. Abgerundet wurde das Ganze durch das Personal, das uns jederzeit ausgesprochen freundlich und hilfsbereit zur Seite stand.

Cons:

Ein solider Aufenthalt mit ein paar kleinen Abstrichen im Detail. Bei der Sauberkeit im Zimmer und Bad gab es leichten Nachholbedarf, da bei Anreise noch vereinzelte Haare zu finden waren und die Reinigung währenddessen etwas oberflächlich blieb. Zudem wären bessere Trocknungsmöglichkeiten wünschenswert: Da lange Handtuchstangen fehlten, trockneten die Handtücher schlecht, und auch für Strandtücher gab es kaum geeignete Plätze zum Aufhängen.

2026-09-18 • via Nuitee
M
Mark • solo_traveller • at
7
Pros:

Zentrumsnah

2026-09-17 • via Nuitee
R
rhonda • solo_traveller • us
8
Pros:

Cute hotel and loved the nice glass of wine with cheese. Staff was friendly. Room was great.

Cons:

We must have missed the small print. Parking was a block plus away and 13euro. Hotel was in a pedestrian only area.

2026-09-17 • via Nuitee
W
Warren • solo_traveller • us
10
2026-09-16 • via Nuitee
A
Anas Anto • solo_traveller • ca
10
Very comfortable
Pros:

The friendliness and the design

Cons:

wifi

2026-09-15 • via Nuitee
M
Marcin • couple • pl
7
Pros:

Śniadania były w porządku i zapewniały podstawowy wybór produktów. Lokalizacja hotelu była dogodna, szczególnie do spacerów po okolicy i zwiedzania najbliższych atrakcji. Ogólnie pobyt spełnił oczekiwania.

Cons:

Minusem był brak informacji przed przyjazdem, że do hotelu nie ma możliwości podjechania samochodem pod samo wejście. Ulica jest praktycznie wyłączona z ruchu, co utrudnia rozładunek bagaży i może być problematyczne dla osób przyjeżdżających po raz pierwszy. Warto, aby obiekt wyraźnie informował o tym gości przed przyjazdem.

2026-09-14 • via Nuitee