Westlight Lisboa Madalena

Hotels
9.5 (216 reviews)
61 Rua Pedras Negras , Lisbon , pt

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
8.8
Multiple reviews highlighted issues with cleanliness, including mildew smells and ants in the room.
Service
10
The staff were consistently praised for their kindness and professionalism.
Location
10
Guests appreciated the central location, although there were some complaints about the street's unevenness.
Room Quality
9.3
Some guests reported issues with room maintenance, like windows not closing properly and lack of proper storage.
Amenities
9.8
The hotel offered some amenities, but there were complaints about missing items such as kettles and insufficient hooks.
Value for Money
8.3
Several reviews indicated the hotel did not meet expectations for the price paid.
Food and Beverage
9.8
Breakfast was generally considered good, but there were calls for more options and quality improvements.
Overall Experience
10
Despite some negative aspects, the overall experience was seen as pleasant due to staff attitude and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:45

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV and a safety deposit box. Relax in the private bathroom with complimentary toiletries and a hairdryer.

Convenient Services
Enjoy the convenience of room service, 24-hour front desk, airport transfers, and bicycle rental service. Stay connected with free WiFi and explore the city stress-free.

Delicious Dining Options
Start your day right with a continental, Full English/Irish, or Italian breakfast at our on-site restaurant. Unwind at the bar with a refreshing drink after a day of sightseeing.

Book now to experience the perfect blend of comfort and convenience at Westlight Lisboa Madalena.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 216 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.3
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 9.8
Overall Experience: 10
M
Marie • couple • ch
7
Bien
Pros:

L’emplacement

Cons:

Il était mentionné « déjeuner inclu », mais si l’on voulait de l’avocat il fallait rajouter 3€. C’est pas grand chose mais pas très sympathique de la part de l’établissement

2026-05-26 • via Nuitee
T
Tong-Heng • solo_traveller • fr
8
2026-05-26 • via Nuitee
V
Veslava • extended_group • lt
9
2026-05-25 • via Nuitee
C
Cristina • couple • it
8
2026-05-25 • via Nuitee
O
Onur • extended_group • nl
6
Voldoende voor een verblijf, maar correspondeert totaal niet met de prijs voor de kamer. Te duur.
Pros:

De locatie was goed.
Hotelkamer was ook wel ruim genoeg, en had ook voldoende ramen voor licht en frisse lucht.
Ook waren er genoeg faciliteiten in de kamer zelf.

Cons:

Er was geen kastruimte, de bedden waren een tegenvaller.
Met name de 3e bed (gewoon een slechte uitklap sofa), dat was wel echt vervelend.
Ook het geluid tussen de kamers onderling wad nogal storend (geluid van buiten in zo'n straat begrijp ik).
Maar er waren ook geen slippers aanwezig... ook een grote tegenvaller.

2026-05-24 • via Nuitee
V
Vanessa • couple • de
7
Zentral & ruhig, aber Frühstück und Parkplatz nicht zu empfehlen
Pros:

Die Lage des Hotels ist ideal – sehr zentral, aber dennoch absolut ruhig gelegen. Die Betten und die Kissen waren zudem sehr bequem, sodass man hier wirklich gut schlafen kann.

Cons:

Sehr teuer. Das Frühstück läuft über eine Bäckereikette mit minimaler Auswahl; Änderungen kosten den vollen Preis. Würde ich nicht mehr buchen – auswärts essen ist besser. Auch das Parken (nicht hoteleigen) ist extrem teuer (30 €/Nacht) und ca. 7 Minuten Fußweg entfernt. Mein Tipp: Frühstück und Parkplatz lieber selbst organisieren.

2026-05-23 • via Nuitee
S
Sanya • couple • ca
10
Pros:

Excellent location! Nice breakfast in a nearby cafe.

2026-05-18 • via Nuitee
I
Isabel • solo_traveller • cl
8
Pros:

Personal disponible y muy amable para ayudar con mi mamá que sufre de problemas de movilidad

2026-05-15 • via Nuitee
C
Claudio • couple • ch
8
2026-05-14 • via Nuitee
S
Sander • solo_traveller • nl
9
2026-05-13 • via Nuitee
R
Ronja • couple • fi
10
Pros:

The breakfast was tasty and the location was really good

2026-05-10 • via Nuitee
D
Delgado • couple • ar
8
2026-05-08 • via Nuitee
C
carina • couple • es
10
Excelente
Pros:

Todo

Cons:

Todo perfecto divino piso

2026-05-08 • via Nuitee
N
Nicole • solo_traveller • us
8
Great stay! Great Location
Pros:

Location

2026-05-07 • via Nuitee
V
Vitor • family_with_children • br
8
2026-05-03 • via Nuitee
L
luciano • solo_traveller • it
10
Ottimo
Pros:

Lo staff estremamente gentile e disponibile

Cons:

Tutto perfetto

2026-05-03 • via Nuitee
C
Colin of Cheshire • solo_traveller • gb
8
Our Lisboa Stay
Pros:

How clean it was and the location

Cons:

Breakfast

2026-04-30 • via Nuitee
A
Angela • extended_group • gb
9
Pros:

Best location. So central

2026-04-29 • via Nuitee
M
Maria • couple • gb
9
2026-04-28 • via Nuitee
D
Deborah • couple • gb
10
Perfect for our 2 night stay
Pros:

Very central

Cons:

All good

2026-04-26 • via Nuitee