Tavia Heritage Hotel

Hotels
8.4 (146 reviews)
Jalan Letjen Suprapto , Jakarta , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good value for money
Cons:
Dirty initial room
Lack of nearby attractions

Categories

Cleanliness
7.9
Mixed reviews mention dirty rooms and a need for modernization.
Service
9.4
Several reviews indicate very friendly and helpful staff.
Location
7.4
Some reviews highlight the lack of nearby tourist attractions.
Room Quality
7.9
Comments on the old condition of rooms and some issues with initial assignments.
Amenities
8.4
Good amenities mentioned, but some reviews note areas needing improvement.
Value for Money
8.9
Reviews suggest the hotel offers good value for the money spent.
Food and Beverage
8.4
Breakfast variety well-received, but some complaints about the timing.
Overall Experience
8.9
Overall positive feedback, though some specific complaints exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:37

Property Description

Luxurious Accommodation
Featuring air-conditioned rooms with modern amenities and a private bathroom for your comfort.

Dining Options
Enjoy a delicious breakfast with buffet, à la carte, and continental options available each morning.

Relaxation Facilities
Take a refreshing dip in the indoor swimming pool during your stay.

Book now to experience luxury and convenience at Tavia Heritage Hotel during your visit to Jakarta.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 146 reviews
Cleanliness: 7.9
Service: 9.4
Location: 7.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 8.9
L
Loodin • couple • ca
9
The exceptional staff and outstanding customer service made for a truly fantastic stay
Pros:

I really liked my stay here. The staff was fantastic and provided excellent customer service from start to finish. They were friendly, helpful, and truly went above and beyond to make me feel welcome. I highly recommend this hotel!

Cons:

Not sure, but the room seemed a bit air tight. I felt like the air condition was circulating the same air

2026-07-24 • via Nuitee
3
336 • solo_traveller • id
10
Pros:

Pelayanannya bagus, disediakan sejadah di kamar, makanannya enak, terbaik

2026-07-17 • via Nuitee
M
martyn • extended_group • th
8
Pros:

Good location - convenient reasonable taxi ride to train station and central Jakarta. Staff helpful with taxis, some language communication confusion regarding airport and train station but we got there ;) Only stayed one night but breakfast was good and one of us had a really really good burger from the restaurant for dinner.

2026-07-15 • via Nuitee
C
Cauacean • family_with_children • ro
7
Was a good value for money.
Pros:

Breakfast and staff was good.

Cons:

The rooms at 11 floor were smelly and dirty.

2026-07-09 • via Nuitee
A
Alina • extended_group • ro
4
2026-07-07 • via Nuitee
H
hamad • couple • sa
10
‏الحمد لله طبت في إقامة جميلة
Pros:

النظافة

Cons:

المكان بعيد عن السنتر

2026-07-05 • via Nuitee
ابوعمر • solo_traveller • sa
8
2026-07-04 • via Nuitee
A
Ali • extended_group • sa
4
تجرّبه غير جيده ولن تتكرر
Pros:

الموقع فقط

Cons:

الاسره غير نظيفه وقديمه ويوجد حشرات في الغرف

2026-07-03 • via Nuitee
F
Faisal • couple • qa
10
2026-06-21 • via Nuitee
F
Faisal • solo_traveller • qa
10
2026-06-20 • via Nuitee
M
mutasim • couple • sa
6
2026-06-13 • via Nuitee
M
Muhammad Hussein • solo_traveller • id
8
2026-06-11 • via Nuitee
C
charlotte • couple • fr
10
a perfect 2 days
Pros:

all is good !!

2026-06-09 • via Nuitee
H
Hussain • extended_group • sa
9
اقامه قصيرة ولاكني حتما سأكررها بحكم سفري الدائم لجاكرتا
Pros:

فخامة المنطقة المحيطة ونظافة الفندق ولطافة العاملين ووقوعك في مركز المدينة

Cons:

لا يوجد

2026-06-06 • via Nuitee
M
mutasim • couple • sa
10
Pros:

‏كم توجد مشكلة وتم حلها وتعامل المدير في قمة الذوق والاحترام

2026-06-04 • via Nuitee
M
mutasim • couple • sa
1
2026-06-02 • via Nuitee
K
Kenan • couple • de
9
Pros:

Super Fitnessstudio! Das Personal war äußerst freundlich!
Tolle Auswahl beim Frühstück, geschmacklich auch super.

Cons:

Langsames wlan und das „tablet“ zum bestellen des room Service etc. war so unglaublich langsam, es ist regelmäßig abgestürzt, sodass die Nutzung unmöglich war.

2026-05-26 • via Nuitee
D
Debbie • couple • us
9
2026-05-22 • via Nuitee
N
Niek • couple • at
4
Nee, voor ons niet meer
Pros:

Personeel, en het ontbijtbuffet

Cons:

Het is totaal andere als op de foto‘s. De kamers zijn oud, vies en totaal niet comfortabel. Gangen zijn smerig en overal in openbare ruimtes ligt rotzooi. We kwamen op de 17e verdieping per ongeluk en het leek wel een spookhuis. Alle deuren hotel kamers waren open, donker en overal troep .. 1 keer en niet weer

2026-05-07 • via Nuitee
C
CHEN RUYI • couple • tw
10
Pros:

飯店的設備和餐點都非常好，服務也很好，泳池非常乾淨，每天早上都有人清理。自費的按摩也很棒！
特別是清潔人員Setiawan知道我們是去慶祝結婚週年後幫我們準備了特別浪漫的驚喜，我們都超級開心的！
下次我們一定會再去，也推薦要去雅加達的朋友可以入住此飯店唷！

2026-04-08 • via Nuitee