Hotel Indigo Bordeaux Centre Chartrons by IHG

Hotels
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Hotel Indigo
8.4 (2151 reviews)
18 Parv. des Chartrons , Bordeaux , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent staff service
Great locations near attractions
Comfortable rooms
Cons:
Occasional noise during breakfast
Some issues with room details

Categories

Cleanliness
8.18
Most reviews indicate satisfaction with cleanliness, mentioning the hotel's upkeep positively.
Service
8.85
Multiple reviews highlight the staff's kindness and helpfulness, with special mentions.
Location
8.89
Repeatedly praised for its convenient and pleasant location near attractions.
Room Quality
8.34
Rooms are described as spacious and comfortable, meeting expectations.
Amenities
8.17
Amenities like the rooftop bar received mixed feedback; some found them pricey.
Value for Money
8.33
Value is generally seen positively, though some concerns about pricing of amenities.
Food and Beverage
8.18
Breakfast received positive comments but also noted congestion during peak times.
Overall Experience
8.25
Overall, guests expressed a highly positive experience, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Panoramic Terrace with Stunning Views
Hotel Indigo Bordeaux Centre Chartrons offers a breathtaking panoramic terrace overlooking the River Garonne, Pont de Pierre, and quayside area.

Modern Amenities and Comfortable Rooms
The air-conditioned guest rooms are well-equipped with a minibar, flat-screen TV, and tea/coffee maker for your convenience.

Convenient Location and Business Facilities
Located just minutes away from popular attractions like the CAPC and with easy access to transportation, this 4-star hotel also provides business facilities and a gym for a productive stay.

Experience the charm of Bordeaux at Hotel Indigo Bordeaux Centre Chartrons. Book your stay now for an unforgettable experience!

Important information:

Room service is available from 19:30 to 22:00.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel does not have a private car park. There is a public car park next to the hotel which is accessible by two elevators. It costs 20€ per day or is charged by the hour. The address to add to your GPS: CITE MONDIALE 20 QUAI DES CHARTRONS 33000 BORDEAUX

the animal supplement is 20 euros per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 2151 reviews
Cleanliness: 8.18
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.17
Value for Money: 8.33
Food and Beverage: 8.18
Overall Experience: 8.25
E
Elaine • couple • gb
10
Perfect short break in an ideal location with everything you want to see and do on the doorstep.
Pros:

From the moment we arrived to moment we left Indigo, we were in very good hands. The staff were super friendly and very helpful. Nothing was too much trouble. Our room was perfect. Spacious, nicely designed and quiet. Oh what a huge, comfortable bed! Lovely, compact bathroom with separate WC. Spacious wardrobe with plenty of shelves plus an ironing board with a good iron. Also, a very welcome little cooler for your drinks and the most effective air conditioning especially given the unexpected heatwave. Plenty of space to store our suitcases out of the way and to accommodate a mobility walker. Superb breakfast in a wonderful restaurant on the 7th Floor. Really made a perfect start to the day. Added to all that, it was the perfect location to base ourselves in Chartrons. Minutes from rue Notre Dame and the river for restaurants and the markets. Seriously, good value. Would definitely recommend!

Cons:

That we hadn’t booked for longer.

2026-06-27 • via Nuitee
O
Olivia • couple • au
5
We were ultimately disappointed and inconvenienced, and would not recommend this hotel.
Pros:

The bed was comfortable and it is a good location for Chartrons.

Cons:

First, the Booking.com website advertised that this hotel has an electric vehicle charger. This was the most important criterion by which we selected a hotel in Bordeaux because of timing pressures and a need to return the rental vehicle fully charged early the following morning. We were disappointed and frustrated that the nearby parking garage, which the hotel advertises as its parking facility, had no chargers at all, and Chartrons is otherwise not well suited to electric vehicles. This caused us great inconvenience and expense, wasting an afternoon trying to find an alternative facility to charge the car. We also contemplated how we could cancel the room as a result, to book in elsewhere with a charger, which was ultimately not possible.

Secondly, we were reprimanded by the staff for using the revolving doors to enter the property with our bags, despite it being the obvious point of entrance and many other guests doing the same, which was a further sour point at the start of our stay.

Third, the rooms are also slightly strange, and give the impression of being retrofitted into an old office building, judging by, for example, the room layouts and door handles. The one window in our relatively dark room also overlooked an escalator, which was odd. Ultimately, we expected more having chosen to pay additional fees to book a 'premium' room.

2026-06-27 • via Nuitee
V
vincent • solo_traveller • fr
8
2026-06-27 • via Nuitee
D
Daniel • family_with_children • ch
7
Pros:

Great place to arrive in Bordeaux, the hotel is beautiful and quiet. Is next to a tram station to go to the most popular places.

2026-06-27 • via Nuitee
J
Juliette • solo_traveller • fr
5
Pros:

Taille du lit
Rooftop
Votre gardien de nuit adorable

Cons:

Personnel du jour peu aimable
Prix exhorbitants

2026-06-26 • via Nuitee
S
Soichi • solo_traveller • gb
10
2026-06-25 • via Nuitee
D
Deborah • extended_group • gb
10
Great hotel would recommend to friends and family
Pros:

Great location
Great rooftop terrace
Staff very helpful and polite

Cons:

All good

2026-06-24 • via Nuitee
M
MARIA AUXILIADORA • extended_group • es
6
Aceptable estancia
Pros:

El bar-restaurante en la planta séptima con terraza y vista al río. Buena comida y bebida.
Hotel muy cerca del tranvía (línea B, parada Cap).

Cons:

La bañera es muy alta y es complicado entrar y salir, además resbala.
La habitación necesita una reforma, mobiliario antiguo y paredes algo estropeadas.
Te hacen un cargo en la tarjeta de crédito en concepto de garantía ( no se molestan en explicarlo), al finalizar la estancia te lo devuelven.
Personal del restaurante un poco despistado y cocina lenta.

2026-06-24 • via Nuitee
F
Fearless663951 • Couples • Jersey, Channel Islands
8
Great location
Pros:

Very good hotel in a great location - near the river, in Chartrons and a 10 minute walk from the centre of Bordeaux. Neat, tidy, clean and relatively good value with a very good roof top restaurant/bar with great views over the river and the city.

2026-06-23 • via Tripadvisor
C
Carla • couple • us
10
2026-06-23 • via Nuitee
W
Wendy • couple • gb
9
Great place for a short stay
Pros:

Stylish room , we visited when it was 41 degrees but the room remained pleasantly cool due to the cold air circulation
The roof top restaurant was great for Al fresco breakfast with great views of the river

Cons:

Hallways/ corridors felt a little dark due to the decor

2026-06-23 • via Nuitee
S
Slugger84 • solo_traveller • de
9
Pros:

Modernes Hotel mit guter Lage im sehr schönen Viertel Chartrons und kurzem Fußweg in die Altstadt. Sehr freundliches Personal und toller Blick beim Frühstück von der Dachterrasse.

2026-06-22 • via Nuitee
B
BUISSE • couple • fr
8
Bon hôtel très bien placé . Accès au parking à expliquer à la réservation et à modérer son tarif.
Pros:

Belle chambre . Très bon emplacement. Propreté irréprochable. Personnel agréable. Excellent petit déjeuner.

Cons:

Parking un peu cher. Accès à l'hôtel pas très facile et surtout pas expliqué.

2026-06-22 • via Nuitee
K
Kate • couple • ie
8
Great location in Bordeaux, comfortable, quiet, with helpful staff.
Pros:

Good location, very close to cafes and restaurants, and walkable to the city centre. The bed was very comfortable and the shower was really good. Nice quiet room.

Cons:

Our stay was for six nights - perhaps more suitable for shorter trips or work trips.

2026-06-22 • via Nuitee
C
Cheng Suan • couple • sg
7
2026-06-21 • via Nuitee
J
Julien • couple • ma
10
2026-06-20 • via Nuitee
J
James • couple • gb
8
2026-06-20 • via Nuitee
E
Ebba Ólafía • couple • is
9
Pros:

Great location. Lots of restaurants around and cafes. Train station is very close and easy to walk in city centre. The staff is amazing and very helpful.

2026-06-20 • via Nuitee
M
Mark • couple • gb
6
Hôtel Indigo in Bordeaux - won’t rush back
Pros:

Excellent view over Bordeaux from the rooftop bar. Bed was large and comfortable. Aircon in bedroom coped well in 35+ degree temperatures. Public car park next to hotel is convenient for parking.

Cons:

The dark blue colour palette for walls and carpet is depressing particularly when combined with low level lighting favoured by the hotel. Add to that the fact there was no natural light in the room, as the single small window looked out onto an internal atrium and escalators for a business centre, it is not a place to rush back to. Stayed at a few Indigo hotels in UK and the Bordeaux Indigo does not measure up.

2026-06-20 • via Nuitee
A
Andrew • solo_traveller • au
10
2026-06-19 • via Nuitee