Hotel Indigo Bordeaux Centre Chartrons by IHG

Hotels
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Hotel Indigo
8.4 (2243 reviews)
18 Parv. des Chartrons , Bordeaux , FR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location in Chartrons/near river
Friendly and helpful staff
Comfortable, spacious rooms and beds
Rooftop restaurant/bar with views
Well-stocked breakfast buffet
On-site/nearby parking
Cons:
Shower leaked/soaked bathroom and lack of shower box in some rooms
Occasional poor restaurant service (long wait/ignored)
Housekeeping disturbance (waking guests/entering)
Poor lighting in some rooms
Ventilation noise at night
Difficulty unloading luggage / no easy drop-off for arrivals

Categories

Cleanliness
6.8
Several guests mentioned cleanliness issues: shower leaking and wetting the bathroom, at least one report of toilets not being properly cleaned, and occasional ventilation noise. Rooms themselves noted as generally clean but these issues lowered the score.
Service
8.8
Staff repeatedly described as friendly and helpful at front desk and throughout the property; multiple recommendations praising customer service. A few negative incidents (slow check-in, a restaurant table/attention issue, and a housekeeping disturbance) moderate the otherwise strong service sentiment.
Location
9.3
Consistently praised: central Chartrons location, close to the river and attractions, easy walking access to the centre, underground parking opposite. Location is a strong positive across reviews.
Room Quality
8.3
Rooms often described as spacious and comfortable with good beds; some guests praised showers while others reported poor lighting and issues like sofa-bed conversions they didn't need or showers that soaked the floor. Overall solid but with notable negatives.
Amenities
8.8
Rooftop restaurant/bar, buffet breakfast variety, Nuxe toiletries and available parking are frequently cited as positives. Some public areas (corridors, rooftop hall) felt dated to guests and ventilation noise was reported, tempering the score slightly.
Value for Money
7.8
Mixed signals: many guests felt the experience matched expectations for the hotel, but at least one guest explicitly questioned value (mentioning cancelling a stay and a €166 room disappointment). Overall perceived as slightly below the hotel’s otherwise strong points.
Food and Beverage
8.6
Rooftop restaurant receives multiple compliments for view and food; breakfast buffet is described as well supplied. However, at least one strong negative report of poor restaurant service (long wait and being ignored) reduces the score slightly.
Overall Experience
8.8
Majority of reviews are positive and include direct recommendations. Comfortable rooms, excellent location and friendly staff drive a generally favorable overall experience despite some service/cleanliness/lighting issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Panoramic Terrace with Stunning Views
Hotel Indigo Bordeaux Centre Chartrons offers a breathtaking panoramic terrace overlooking the River Garonne, Pont de Pierre, and quayside area.

Modern Amenities and Comfortable Rooms
The air-conditioned guest rooms are well-equipped with a minibar, flat-screen TV, and tea/coffee maker for your convenience.

Convenient Location and Business Facilities
Located just minutes away from popular attractions like the CAPC and with easy access to transportation, this 4-star hotel also provides business facilities and a gym for a productive stay.

Experience the charm of Bordeaux at Hotel Indigo Bordeaux Centre Chartrons. Book your stay now for an unforgettable experience!

Important information:

Room service is available from 19:30 to 22:00.

Please note that children under 12 years old can enjoy breakfast for free.

The hotel does not have a private car park.

As the public car park adjacent to the hotel is currently closed for renovation works, we are pleased to recommend the following nearby parking options:

METPARK Allées de Chartres (Closest Option)
Just a 5-minute walk (400 m) from the hotel, this public open-air car park is the most convenient option for your stay.

Address:
Allées de Chartres
33000 Bordeaux

Rates: €24.00 per 24 hours or hourly rates apply.

Q-Park Bord'eau Village
Located 13 minutes' walk (950 m) from the hotel, this covered public car park offers secure parking just a short stroll away.

Address:
Quai des Chartrons
33300 Bordeaux

Rates: €32.30 per 24 hours.
Maximum vehicle height: 1.90 m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Guest Reviews

8.4
Based on 2243 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 8.8
J
Jan Burl • family_with_children • cz
8
Pros:

Location

Cons:

View from the room to the lobby.

2026-10-30 • via Nuitee
C
Carla • couple • br
8
Boa localização e confortável!
Pros:

Café da manhã com bastante variedade. Bar e restaurante abertos até tarde.

Cons:

Chuveiro molhava o banheiro todo. Faltou um box.

2026-10-30 • via Nuitee
G
Gary • couple • gb
10
Pros:

Very good location and staff were great. Recommend.

Cons:

N/A

2026-10-30 • via Nuitee
J
Juliana • extended_group • cl
8
Bien el hotel no cenar , ni visitar restaurante
Pros:

Central , buenas instalaciones

Cons:

Restaurant muy malo 20m esperando ser atendidos luego de dar mesa nos ignoraron ( con reserva)

2026-10-30 • via Nuitee
A
Andreas • couple • de
8
2026-10-30 • via Nuitee
M
Martina • couple • fr
8
Hotel carino a Bordeaux
Pros:

Lo staff era molto gentile e amichevole. La camera era molto spaziosa con una bella vista. Posizione comoda, non troppo lontana dal centro, vicino a una bella via (Rue Notre Dame) con dei locali e negozi carini.

Cons:

La struttura non è particolarmente bella (sembra un po’ un business centre).

2026-10-29 • via Nuitee
C
Christophe • couple • fr
1
Haut niveau
Pros:

Douche bouchée
Toilettes cuvette pas nettoyée
Un dimanche matin réveille à 9 h 30 par la femme de ménage
Puis entre et frappe une heure après
J ai fait ma valise et suis parti en demandant à quelle heure il fallait partir
J en ai fait part au staff une responsable est venu me voir M a proposé une remise
Je ai rien reçu en remerciement
Aussi je devais y rendormir le sur lendemain évidemment J ai annulé
Dommage pour une chambre à 166 euros

2026-10-29 • via Nuitee
J
Jeff • couple • ca
10
You gotta stay here
Pros:

The staff, location were exceptional.

2026-10-29 • via Nuitee
G
Gwenael • couple • be
8
Idéalement placé pour un court séjour
Pros:

La chambre, les produits de toilettes Nuxe

Cons:

Les couloirs bleus étaient assez tristes, contrairement à la chambre et à l’accueil.

2026-10-28 • via Nuitee
S
Shelley • solo_traveller • us
8
Great location in Bordeaux chartron area with comfortable accommodations, great staff, and fun rooftop restaurant
Pros:

Front desk was all very friendly. Top restaurant had great view and good food. Room spacious and comfortable

Cons:

Poor lighting in rooms. Sitting room had one tiny lamp so unable to read at night. Would be nice to pull car up to front for luggage and older people drop off

2026-10-28 • via Nuitee
D
Dimitar • family_with_children • de
9
Gut
Pros:

Freundliches und hilfsbereites Personal

Cons:

Nischen Renovierungswürdig.Wenn sie mit Kindern und viel Koffer unterwegs sind, gibt es keine Möglichkeit den Koffer ein und auszuladen.

2026-10-26 • via Nuitee
U
Ulf • solo_traveller • de
5
Cons:

needed to ask more than twice (kind of insisted) to help with the loud air-condition ... in the end it has been turned out, so it wasn't loud anymore but the room became hotter ...

2026-10-26 • via Nuitee
P
Perry • solo_traveller • us
10
Highly recommend this property!
Pros:

Everything about this hotel was spot on. Great customer service, great room, great bar and restaurant.

2026-10-25 • via Nuitee
M
Marcelo • couple • br
9
Pros:

Algum ruido

Cons:

Silencio

2026-10-25 • via Nuitee
C
Christophe • family_with_children • ch
8
Agréable
Pros:

L’emplacement. Parking sous terrain juste en face. On peut visiter le centre à pieds.
Suite joliment rénovée , grande et propre.
Buffet du petit déjeuner bien fourni

Cons:

Couloirs et hall du roof top bar / salle pour le petits déjeuners un peu vieillots
À savoir que le personnel d’accueils ne porte pas d’uniforme , donc habits casual
Bruit de ventilation toute la nuit

2026-10-24 • via Nuitee
J
Jean Marc • extended_group • fr
9
Superbe visite à l’Indigo blue Chartrons
Pros:

Très joli design en bleu à tous les étages. Superbe rooftop , très apprécié le restaurant. Excellente localisation pour profiter de Bordeaux et explorer les berges, les Chartrons.

Cons:

Rien à déclarer

2026-10-23 • via Nuitee
E
Emmanuel • solo_traveller • be
8
2026-10-23 • via Nuitee
C
Cheryl • couple • ca
9
Very enjoyable. Would recommend to anyone
Pros:

Very walkable to tourist attractions. Comfortable rooms. Great shower. Friendly staff. Good rooftop restaurant with views of river.

2026-10-22 • via Nuitee
Z
Zoe • family_with_children • gb
9
Another good stay at Hotel Indigo
Pros:

We had a very large king room with a very comfortable bed. The staff are all professional and friendly. The location near the river and in Chartrons is perfect for us.

Cons:

The room was described as having a sofa but this had been converted into beds which we didn’t need. We arrived very late at night and the check in took longer than it should when we were very tired. The lighting is too little in a large, darkly painted room.

2026-10-17 • via Nuitee
C
CHOTARO • solo_traveller • jp
8
2026-10-15 • via Nuitee