Pullman Lyon

Hotels
•
Accor
9.5 (154 reviews)
44 boulevard Vivier Merle, Lyon, 69003 , Lyon , FR

Pets allowed

Facilities

Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Meeting rooms
Smoke-free property
Water dispenser
Proposal/romance packages available
Banquet hall
Reception hall
See all facilities

Review Highlights

Pros:
Prime location adjacent to Gare Part-Dieu
Very friendly and helpful front desk staff (Jack frequently mentioned)
Clean, modern and spacious rooms
Pet friendly with pet welcome amenities
Excellent breakfast and good hotel restaurant
Strong in-room amenities (fridge, espresso machine, fast WiFi)
Quiet despite central location; good security
Cons:
Occasional maintenance issues (leaky bathroom tap reported)
Housekeeping missed cleaning once for a guest
Air conditioning/thermostat control not ideal for some rooms
Construction nearby causing temporary inconvenience
Beverage prices in the restaurant considered high by some guests

Categories

Cleanliness
9
Generally reported as very clean and comfortable, though one guest noted the room was not cleaned one day and there was an isolated maintenance/cleaning lapse.
Service
10
Consistently praised front desk and staff (notably Jack) for friendly, helpful and attentive service, rapid problem resolution and exceptional customer care.
Location
10
Repeatedly highlighted as ideal — adjacent to Gare Part-Dieu and close to shopping/markets, easy access to trains and metro; one comment about being on the other side of the station (expectation mismatch) but overall very positive.
Room Quality
9
Rooms described as modern, spacious and beautiful with excellent beds and in-room features; a few maintenance issues reported (leaky sink tap) and occasional temperature control problems.
Amenities
9.5
Good in-room amenities noted (fridge, espresso machine, fast Wi‑Fi, bike storage, pet amenities). Minor missing item noted (corkscrew) but overall well-equipped for travelers.
Value for Money
9.5
Multiple guests commented on strong value for the price and excellent overall experience for cost; a few remarks about high beverage prices in the restaurant.
Food and Beverage
9
Breakfast described as excellent with many choices; hotel restaurant praised for good dinners, though some guests noted drinks (hot/cold) were overpriced.
Overall Experience
10
Many guests highly recommend the property, calling it outstanding for travelers and praising the quiet, security and overall pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:30

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, concierge services, and a banquet hall for your events.

Dining Experience: Indulge in delicious meals at PAMPA, a restaurant with a bar/lounge, and a coffee shop/cafe offering buffet breakfasts.

Modern Comfort: Relax in one of the 168 air-conditioned rooms with pillowtop beds, premium bedding, and cable programming.

Experience luxury and convenience at Pullman Lyon, steps away from Part Dieu Mall and minutes from Tête d'Or Park. Book your stay now and explore Lyon!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.5
Based on 154 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 9
Overall Experience: 10
P
Pedro
10
Pros:

Quick travel but Hotel is very welcoming. Jack in front desk was very friendly and helpful.

2025-10-12 • via Nuitee
M
Myrla
10
Pet friendly
Pros:

Super pet friendly, she even got a little treat box! Absolutely love this hotel and will be looking for them in other cities.

2025-10-02 • via Nuitee
J
Juliana • family
6
Pros:

Great location and new property. Downside was that the tap in the bathroom sink kept spraying water if we turned it on and got our clothes wet when we used it. We told concierge about this issue and they promised that someone would come to fix it the next morning, but no one did. The issue was not fixed at all when we left. Poor maintenance experience.

2025-09-29 • via Nuitee
L
Liam • partner
10
Pros:

Absolutely stunning property with beautiful modern rooms. Super quiet and all the in-room amenities I could ask for, aside from a corkscrew. An absolute pleasure to stay here!

2025-09-26 • via Nuitee
A
ann
10
Pros:

A very comfortable hotel with great security and service at the front desk. Attached to the Gare Par Dieu but totally quiet. The attendant, Jack, helped us get to a pharmacy replace a lost medication and saved us such a hassle! We highly recommend!

2025-09-23 • via Nuitee
J
Julian • partner
10
Pros:

Clean, modern, and spacious rooms

2025-09-13 • via Nuitee
G
Gina • partner
10
Pros:

The hotel is centrally located, just by the station. The rooms are great, nice quality and spacious. We found staff to be friends friendly and helpful, and when we had a small issue with one member of staff, the manager managed to resolve the problem very quickly. Has good bike storage facilities. Would highly recommend.

2025-09-12 • via Nuitee
J
Jacqueline • partner
10
Pros:

We did not expect to be in the other side of themain train station

2025-09-10 • via Nuitee
F
Farid
10
Pros:

Beautiful hotel! Loved our room. Easy access to the train station and metro. The staff were attentive and kind. Highly recommend!

2025-09-08 • via Nuitee
M
Mariana • friends
10
Pros:

Great hotel!

2025-09-06 • via Nuitee
S
Sarah
10
Pros:

Clean and very comfortable hotel, i recommend.

2025-09-01 • via Nuitee
S
Sergio Ignacio
10
Pros:

Excelente!!

2025-08-30 • via Nuitee
F
Frank • partner
10
Pros:

The hotel is adjacent to Gare Lyon Part-Dieu, which was our primary reason for choice. Outstanding hotel – every detail was designed to accommodate travelers’ needs, from the shower, sink, plugs, lighting and the best bed in two weeks travel in France! Staff at the front desk and in the restaurant were attentive and friendly – well-trained in customer service. Due to rain storms, we decided to eat dinner in the hotel restaurant, and had a very good dinner of Caesar salads with chicken. Breakfast was excellent, with lots of choices including fried eggs and pancakes.

2025-08-29 • via Nuitee
W
Wayne • partner
10
Pros:

Room was outstanding. Beautiful and spacious. Only issue was they simply forgot to clean the room one day. No explanation “just a mistake. “ that shouldn’t happen at that level of a hotel.

Otherwise it’s a great property

2025-08-27 • via Nuitee
M
Mariam • family_with_children
10
Pros:

Excellent location right by Gare De Lyon Part Dieux. Super clean. Wish the air conditioning was a bit more powerful, but they made it up with super fast wifi and ridiculously friendly service.

2025-08-26 • via Nuitee
T
TETSUYA • family
10
Pros:

ロケーション、スタッフの接遇ともとても良かった。パリとは大違い。

2025-08-25 • via Nuitee
V
Vilma • friends
8
Pros:

The front desk staff was great. We had a problem with the room temperature it was too hot and we couldn’t control the thermostat

2025-08-24 • via Nuitee
D
Douglas • family
8
Pros:

Located adjacent to the Part-Dieu train station and within easy walking distance to the large Westfield shopping center and the Paul Bocuse food market. There is construction on the area as of mid-August, 2025, so this causes some temporary inconvenience.

2025-08-18 • via Nuitee
H
Heath
10
Pros:

Excellent on all levels, especially for the price.

Front desk staff was exceptional

2025-08-15 • via Nuitee
S
SIMONE • family
10
Pros:

Soluzione comoda e di ottimo livello presso la stazione Lyon Part-Dieu. Camera spaziosa, ben arredata e dotata di frigo e macchina caffè espresso. Ristorante molto buono, eccessivo il prezzo delle bevande calde e fredde.

2025-08-15 • via Nuitee