Hotel Australasia

Hotels
8.9 (787 reviews)
144 Imlay Street , Eden , AU

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Small room sizes
Noisy environment

Categories

Cleanliness
8.54
Black mould and damp smell in ensuite mentioned; overall cleanliness was a concern.
Service
9.51
Staff were extremely friendly and helpful, providing assistance where needed.
Location
9.55
Main street location is advantageous for guests.
Room Quality
9
Rooms noted as small and some noise issues, but tastefully decorated and comfortable.
Amenities
8.53
Hotel had amenities like free parking and a restaurant, but charging for water was frowned upon.
Value for Money
8.49
Some complaints about pricing, especially regarding extra charges for TV and other amenities.
Food and Beverage
8.54
Breakfast quality and menu at the restaurant were noted as disappointing.
Overall Experience
9.01
Overall, a pleasant experience with room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:25

Property Description

Luxurious Accommodation
Hotel Australasia offers air-conditioned rooms equipped with modern amenities such as a flat-screen TV, coffee machine, and minibar. Some rooms even feature balconies with stunning sea views, ensuring a comfortable and relaxing stay for all guests.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of cuisines including Italian, Pizza, and Seafood. With options for vegetarian, dairy-free, and halal dishes available upon request, there is something to satisfy every palate.

Exciting Activities
Explore the beautiful surroundings of Eden with activities like hiking and cycling, perfect for adventure enthusiasts. For a leisurely day, guests can unwind on the terrace or avail of the free bikes to explore the nearby Cocora Beach.

Experience luxury, fine dining, and adventure at Hotel Australasia. Book your stay now for an unforgettable experience.

Important information:

Please note that most of our rooms have open‑plan layout bathrooms, which are designed without doors or enclosed partitions.

All rooms include flat-screen Smart TV with access to streaming applications (guests must use their own streaming service accounts).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MER

Location

Guest Reviews

8.9
Based on 787 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 9.01
M
Michael • solo_traveller • au
9
All in all would definitely go back
Pros:

The Best bistro food and rooms were nice clean and different

Cons:

My shower didn’t drain properly wet the whole bathroom floor and no freezer in the fridge

2026-09-18 • via Nuitee
A
Arnd • couple • de
8
Schönes Hotel in guter Lage
Pros:

Schön renoviertes Hotel in Ortsmitte. Mit Liebe zum Detail saniert und ausgestattet. Restaurant sehr gut, Frühstück ok.

Cons:

Wir hatten Raum 6, es fehlte Ablagefläche. Ansonsten toll gemacht.

2026-09-16 • via Nuitee
M
Maria • solo_traveller • de
8
Schönes Zimmer, jedoch nicht unbedingt praktisch
Pros:

Sehr originell eingerichtet, ein Hotel mit Geschichte. Die Organisation und Qualität des stets inklusiven Frühstücks war für uns perfekt.

Cons:

Aus Platzgründen keinerlei Ablagemöglichkeiten, selbst die Nachttische waren fast komplett durch die Lampen belegt.
Vielleicht aus stylischen Gründen keine Badezimmertür, da muss man sich schon mögen, wenn einer auf's Klo geht...

2026-09-16 • via Nuitee
T
Tara • couple • au
9
Absolutely beautiful
Pros:

Very good location, loved the breakfast, so beautiful.

Cons:

There is nothing to not like.

2026-09-12 • via Nuitee
J
John • couple • au
9
Great place old world charm staff were excellent
Pros:

Very elegant

Cons:

Bed was too soft

2026-09-11 • via Nuitee
Y
ying • extended_group • au
10
2026-09-10 • via Nuitee
P
Peter • couple • au
10
Beatifully refurbished rooms
Pros:

Beautifully refurbished. 8 very nice rooms.

Cons:

Nothing

2026-09-10 • via Nuitee
C
CAL • couple • au
9
Pros:

The staff and the room we stayed in was amazing

Cons:

We felt the foos was a bit of a let down

2026-09-10 • via Nuitee
R
Robert • couple • au
7
Small room with bathroom and toilet separated by a small glass screen
Pros:

Location

Cons:

Having a toilet in the bedroom

2026-09-08 • via Nuitee
G
Gray • solo_traveller • au
6
Heritage hotel but could be better
Pros:

Lovely renovation. Very comfortable bed

Cons:

No door on toilet really uncomfortable. Open shower means water all over bathroom floor. Very small room, so nowhere to put luggage. Staff weren't too friendly- we seemed like an inconvenience to them

2026-09-05 • via Nuitee
M
mark • solo_traveller • au
10
Old world charm in the centre of Eden.
Pros:

Beautifully refurbished old hotel right in the middle of Eden. Our room was delightful, spacious and just full of charm. Dinner in the restaurant was very good and breakfast was on the house. The staff were also very friendly. Couldn't ask for more.

2026-09-05 • via Nuitee
A
Alan • couple • au
9
2026-09-04 • via Nuitee
S
Sylvia • solo_traveller • au
9
2026-09-03 • via Nuitee
S
Stephen • couple • au
9
It was great to stay in a 5-star heritage pub.
Pros:

The heritage decor was classy. The manager was very welcoming and helpful. The staff were very attentive and friendly. The room was 5 stars.

Cons:

The pub toilets are in a temporary building out the back of the beer garden. They are clean and fully functional so not a problem.

2026-09-01 • via Nuitee
P
Patrick • solo_traveller • au
8
Pros:

Large renovated rooms with great bath. Breakfast in room was a nice touch

Cons:

On site pizza restaurant was unable to serve us due to being busy (1.5 hour wait for food). Perhaps prioritise hotel guests before large walk in groups!

2026-08-31 • via Nuitee
K
Keith • couple • au
8
Great renovation, with some fraying around the edges of the experience.
Pros:

Lovely plush renovation.

Cons:

The lighting in the main areas, while opulent, is way too bright. That significantly took away from the nice decor.
The bedroom was also very comfortable, (great bed, lovely bedding), but one weirdness (this was room 1) was that there is no door or curtain to the bathroom, so that the toilet was in full view of the main room, including from the bed.
The staff were very overworked and harassed, which led to some of them being rather brusque and unfriendly.

2026-08-31 • via Nuitee
L
Lisa • couple • au
10
2026-08-27 • via Nuitee
J
Jim • couple • au
9
Lovely relaxed stay
Pros:

Great location in lovely refurbished gem

Cons:

No water glass or cutlery (especially teaspoons)

2026-08-26 • via Nuitee
A
Agnieszka • couple • pl
10
Wspaniały pobyt.
Pros:

Piękny, kameralny hotelik, wystrój fantastyczny a łóżko niezwykle wygodne. Bardzo polecam się tam zatrzymać. My byliśmy zachwyceni.

Cons:

Nie ma takiej rzeczy.

2026-08-24 • via Nuitee
M
Matthew • couple • au
9
2026-08-23 • via Nuitee