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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Aerobics
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Playground on site
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Housekeeping on request
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Clubhouse
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Beach toys
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Beachfront Stay
Located in Lagoi, Four Points by Sheraton Bintan, Lagoi Bay offers a 4-star experience with an outdoor pool, fitness center, and garden.
Family-Friendly Amenities
With a kids' club, children's playground, and a variety of room options, this hotel is perfect for families looking to relax and have fun by the sea.
Diverse Dining and Entertainment
Indulge in a delicious buffet breakfast with American and Asian options, dine at the on-site restaurant, or unwind at the nightclub. Plus, enjoy sea views from select rooms and 24/7 multilingual assistance.
Ready to experience the perfect blend of luxury and relaxation? Book your stay at Four Points by Sheraton Bintan, Lagoi Bay now!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Everything!
Het ontbijt was werkelijk geweldig!!!
De excursie hadden we beter bij de taxi rechtstreeks kunnen regelen
Hôtel bien placé sur la baie de lagoi
L’hôtel est très confortable et propose 2 restaurants très sympas. La piscine est agréable et des activités sont organisées par l’hôtel.
Les chambres sont bien isolées
L’hôtel est récent mais mériterait déjà un peu de rafraîchissement.
La piscine mériterait d’avoir plus de transats et il serait bien que les tables de la piscine soient régulièrement débarrassées sinon cela fait négligé.
Frühstück sehr gut und überaus freundliches Personal!
Wunderschönes Hotel direkt am Meer, schöner Pool und Infrastruktur ( Restaurants, Café )
Zentral gelegen zu allen Golfplätzen.
Sehr gutes Personal und Service
My trip was a bit of an afterthought when I was in Simgapore, but the hotel exceeded my expectations by a huge margin!
The staff is super attentive without being fawning and the breakfast is just insane.
Excellent!
I think its better to go during the weekdays as towards the weekend the corporate groups arrive and the beach can get noisy and overcrowded.
The facilities and staff were great
There could've been more kids activities and a few more vegetarian food options
Excellent customer service, friendly and caring staff.
Generally clean, spacious and beautiful resort by the beach.
Unexpected little shopping mall within walking distance! Plaza Lagoi.
Front year of room was only partly sheltered hence cushion of big round sofa was wet and a pool of stagnant water was collected .. mozzie breeding hazard. Gotten bitten by some insects after sitting on the outdoor chair.
Food was only average.
Everything was great. Staff are really friendly and the property is nice. We would defo stay again.
The room had a mouldy smell
It’s an exceptional resort with incredible facilities and even better staff - the rooms are super nice with big comfortable beds. The beach is a very short walk and is breathtaking.
It’s all good !
We spend 3 amazing night in the hotel and really enjoy our stay.
The staff are very friendly, our room was comfortable and clean and breakfast was delicious with lots of options.
Absolutely valuable.
sehr nettes personal
Location. Beach.
Room smelly of mold. It was the Air conditioning so that we stopped using it
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