Bali Beach Hotel

Loved the location at beach and very suitable for.large gatherings as ours was with Hyundai Motors family. Lovely service and hospitality. Spacious rooms but we need to have specific wheelchair accessible rooms and recommend guests as per their needs.

We visited Sanur on a short break. Bali Beach Hotel was superb. The staff were amazing. They truly understand hospitality.

Me and fiancée loved our 3 day stay. The staff were always so nice, friendly and ever ready to help. Although it was a bit expensive (but again its a five star hotel afterall) we would definitely be here again. The view from the balcony is surreal directly overlooking the sanur beach which is just a few metres away. If you’re in sanur I’d definitely recommend staying hete.

My husband and I had a wonderful experience staying at Bali Beach Hotel.

The resort is stunning, expansive and spotless. We stayed on the fifth floor and enjoyed the pool view. We dined in both Rosa and Arunika for both breakfast and dinner over the course of our stay. Breakfast at Arunika is worth the extra charge – the selection of top quality choices is exceptional.

We enjoyed the 22 course degustation dinner at Rosa (every Friday). Extremely generous.

The resort pool is a highlight - probably the biggest resort pool we have experienced in Bali. Spotlessly clean and plenty of comfortable loungers. It would benefit however from additional shade (staff are extremely nervous when requesting umbrella shade as it can be quite windy) and better lighting to signal the steps down into the pool.

My husband used the pool in the morning before breakfast for laps and I visited the well equipped gym on a few mornings.

We also enjoyed cocktails and canapés in the lounge. Though must admit we found the lounge to be quite hot and the seating area not the most comfortable. But the food selection and the staff service were wonderful.

All in all a fabulous experience. We would love to return.

The highlight of the stay was undoubtedly the wonderful staff we met everywhere.

I had a very disappointing experience at Bali Beach Hotel. Honestly, this was one of the worst hotel stays I’ve had, especially considering the price we paid.

First, we specifically booked an ocean view room with a king bed on a higher floor. However, upon arrival, the staff insisted that we had booked a twin bed. Only after we showed our booking confirmation did they ask us to wait for an hour—then suddenly, within 5 minutes, they said a room was available. This already felt unprofessional and disorganized.

Then came the issue with the floor. We were given a room on the 5th floor, even though we clearly requested a higher floor. When we asked, they told us that floors above 7 are only for suites. Later, we found out from other guests and online reviews that this was simply not true—regular rooms are available on higher floors. So we were clearly misinformed.

We decided not to escalate and just wanted to rest. Before going to the room, we even double-checked if it was clean because my wife is very sensitive to bugs. The staff confidently said there was no possibility of insects.

That turned out to be completely false.

The room:
• Barely had an ocean view, even though we paid extra for it
• Had insects on the ceiling
• Was full of ants everywhere

We complained, and they said housekeeping would handle it. After we went out and came back, nothing was properly fixed—the ants were still there. We had to complain again and literally ask them to clean it in front of us, and they only used insect spray (Baygon). It felt like a temporary fix rather than proper cleaning.

To make things worse, the shower was broken and leaking, and we had to request maintenance again.

Breakfast was another bad experience. We had already taken a table, then suddenly a waitress moved our table without asking us and gave it to other guests. When we questioned it, the explanation was that we were only two people sitting at a four-person table. That’s fine—but:
• You gave us that table in the first place
• You said it was okay
• Then you moved us without any communication or basic courtesy

Where is the professionalism?

Overall:
• Poor service
• Misleading information
• Dirty room with insects
• Maintenance issues
• Rude and unprofessional staff

We stayed 3 nights and paid a premium price, but received a very poor experience.

We will definitely not return and will not recommend this hotel to anyone.

This is my favourite hotel in Sanur. The pool is awesome, the location is excellent and the staff are wonderful. What I love most about this hotel is the architecture and how they have blended the old with the new - it really feels wonderful. This is now my go to hotel in Sanur.

Staff and service across the board were excellent. Food was excellent. Facilities were excellent. What more can I say.

First, thank you to Nini and the team for providing the best service.

I stayed overnight from February 16th to 18th, and my name is LEE HEESEONG.

The room's condition and everything about the meal were perfect.

I got caught in Bali Valley on the day of check-in and received treatment from the doctor stationed inside the hotel.

The quick response to my requests and the way they treated customers were top-notch.

Despite the cumbersome requests such as checking my condition every day and preparing meals, they showed quick processing.

Thanks to you, I was able to fully recover, and I am writing this review out of gratitude.

When you visit Sanur, you express your gratitude to the hotel, Nini, and the team, who are the top priority for revisiting.

Fantastic hotel thats nicely mixed with locals, perfect for families and couples where nusa dua feels more isolated. Loved that you can walk to so many shops and the hotel is just perfect, with the best staff I've ever seen.

Amazing experience stayed at this hotel for 3 nights. Booked the hotel for Deluxe Ocean View room, with the kindness of Pak Rio, my room was upgraded to spacious Executive Suite Room. Thanks Pak Rio @Bali Beach Hotel.

very impressive experience after the hotel was renovated.
the lobby is very comfortable and spacious.
The reservation staff were very friendly and helpful, especially the one named Mutiara Ayu.
Breakfast at the Roso Room was exceptional, both in terms of atmosphere and taste. All the restaurant staff were prompt and friendly. We were especially impressed by Ms. Bintang's hospitality and service. Thank you, and we hope to stay here again in the future.

Everythings was just perfect,landscape,room,breakfast,seaview balcony,easy walk just 10 minutes to Icon. Thankyou,we had a wonderful ,stay.Best place ever,very professional and friendly staff,especially ANOM and MIRAH at Front
Will definitely recommend this hotel

Location, atmosphere and Service level at its best. We thoroughly enjoyed our stay.
The next room was very noisy and air condition wasn't working at its best.
But overall hospitality of the staff is great!

After many trips to Bali, this hotel has been the best yet.
There was not a single thing that was not well done I cannot wait to come back

Faultless in every area. We are currently staying at Bali Beach - our room overlooking the ocean is amazing. Both restaurants are fabulous . Breakfast buffet is probably the best we have had for quality and variety . Cocktails in the cocktail lounge wonderful. However what impresses us the most is the staff , once you meet no matter where in the resort you next see them they know your name and room , they go above and beyond in their strive for excellence . I hope hotel management realises how great the staff are. Will definitely come and stay again - thankyou

really great experience!
really love with the beach and sea, cleanliness and warm welcoming by the staffs
location of my room was directly sea view and sunrise view, but unfortunately the cloud limit me to see the sunrise at that time
but it's OK, overall was great!

A Five-Star Experience from Start to Finish
​From the moment we stepped through the entrance, we knew we were in for something special. That "wow factor" you feel at check-in never actually fades, it stays with you throughout the entire stay until the moment you leave.

​Why I Loved It:
​Exceptional Staff: What truly sets this hotel apart is the team. Every single person I encountered greeted me with a genuine sense of pride and a warm, honest smile. It never felt forced; they clearly love what they do.

​The Dining: Breakfast at Roso was a daily highlight. The selection was vast, incredibly fresh, and there was something for everyone. Lovely start to your day.

Plus, the room service was impressively efficient, staff calling by each evening to check if we needed anything else topped up.

​The Pool: Absolutely amazing, and big ! It’s one of those rare spots that manages to be perfect for both couples looking for relaxation and families with young children.

The beach is easily accessible from the hotel, walking distance to Icon Mall and the fantastic local resturants for sunset views.

​This isn't just a hotel; it’s a masterclass in hospitality. I can’t wait to come back!

I really enjoyed my stay at Bali Beach Hotel. The service was excellent, and the breakfast was a highlight especially the sambal matah, which was very interesting and delicious.

Special thanks to Sushmita, who was very friendly and helpful. She took the time to explain the sambal matah in the lobby and even shared the recipe so I could try making it at home. Such a lovely personal touch!

The beachfront location is perfect, and the sunrise is a must-see. We also loved the delicious breakfast every morning!
​Special thanks to Sushmita for the best service and hospitality, she made our stay truly wonderful. Highly recommend!

Location is amazing, perfect for sunrise. They do yoga in the morning at the grasses field just right the beach. However TV channels are not many selections, the last time their housekeeping service was poor as I got my towels and hand towels were all smelly, qs well as the room air smells a bit dusty. Their staff hospitality are great though.