Hotel Indigo Bandung Dago Pakar by IHG

Hotels
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Hotel Indigo
8.2 (95 reviews)
Jl. Dago Pakar Raya No. 3 , Bandung , id

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Tour desk
Concierge service
See all facilities

Review Highlights

Pros:
Clean and luxurious location
Friendly staff
Modern room design
Cons:
Limited amenities
Breakfast variety issues
Small swimming pool

Categories

Cleanliness
7.66
Mentioned as clean and luxurious, but some concerns about staff professionalism.
Service
8.63
Staff are friendly and cooperative, but some lack language skills.
Location
8.67
Location is praised for cleanliness and luxury.
Room Quality
8.62
Bright, fresh room with modern design.
Amenities
7.65
Limited facilities; lacks a spa and other child-friendly amenities.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
7.16
Breakfast variety is lacking, some dishes were noted as not fresh.
Overall Experience
8.63
Guest had a great stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:22

Property Description

Luxurious Amenities
Enjoy a stress-free stay with our fitness center, garden, and kids' club available for your leisure and relaxation.

Exquisite Dining Options
Savor a variety of cuisines at our restaurant, offering American, Chinese, and Indonesian dishes, with vegetarian, dairy-free, and halal options available upon request.

Convenient Services
Our 24-hour front desk staff fluent in English and Indonesian are ready to assist you with organizing tours and any other requests during your stay.

To experience the ultimate comfort and convenience, book your stay at Hotel Indigo Bandung Dago Pakar today!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 95 reviews
Cleanliness: 7.66
Service: 8.63
Location: 8.67
Room Quality: 8.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
Y
Yasser • couple • sg
10
2026-05-30 • via Nuitee
U
Utami Hutagalung • family_with_children • id
9
Will be back for sure 🤍
Pros:

All good

Cons:

Nice , the staff so friendly n helpful

2026-05-29 • via Nuitee
B
Bas • extended_group • nl
10
2026-05-06 • via Nuitee
P
Peter • couple • au
8
2026-05-03 • via Nuitee
A
Ayu Byru • family_with_children • ae
9
If you're looking for a 5 star hotel in Bandung, this is one of the options must try
Pros:

The hotel is very nice, I can say met my expectation with the price I paid. Too bad couldnt maximize my stay as we had to leave pretty early prior to the check out time. If ever I return back, would be nice to stay more than 1 night, to try the hotel facilities such as the swimming pool or the gym.
Food wise, so many varieties which is great. However, the taste/flavour still can be improved. No "hmmmm....so yummy" factor.
Maybe next time the hotel would consider a complimentary afternoon tea for premium room guests as wel? 😊

Cons:

Not really a negative thing or something I didnt like. More to feedback that can be considered for improvement. So right after I arrived in the hotel, the sole of one of my shoes got separated which this could be temporarily fixed with power glue. I didnt bring spare shoes so I kinda desparate and asking the hotel staffs (from the reception during check in, couple of housekeeping staffs that met on the way to the room, and other staffs that I didnt know from which dept) if the hotel by any chance has power glue. I wasnt expecting the hotel must have it, but i would think the Eng/maintenance dept would have it. Regardless even if the hotel didnt have it, would appreciate if any of those hotel staff to revert back with an answer whether the power glue is available or not. So I ended up wearing hotel room slippers to go out and that evening was raining. I finally managed to find/buy power glue from one of the convinience stores on my way back to the hotel.
And one more thing, would be better to put one bin inside the toilet, a bit hassle just to throw dirty/used toilet paper needs to go out first from the toilet

2026-04-22 • via Nuitee
Y
Yessi • couple • id
8
2026-04-17 • via Nuitee
J
Johan • couple • sg
9
Awesome. Slightly expensive. But worth a try.
Pros:

The hotel is simply superb. It’s beautiful. The view out my room is breathtaking. Room is spacious, chic and super comfy.

Cons:

The pillow. Too small. Too soft. Heated water in the shower is kind of confusing to operate.

2026-04-10 • via Nuitee
O
Olga • couple • id
6
Good for the room and bfast pastry, bad for restaurant food quality and service.
Pros:

Room, Bfast good especially the pastry n coffee

Cons:

I had dinner n lunch at the restaurant and both tasteless

2026-04-08 • via Nuitee
S
Saud • family_with_children • id
10
cleanliness
Pros:

All things was so unique and perfect

2026-03-21 • via Nuitee
G
Gleb • couple • ru
10
2026-03-18 • via Nuitee
A
ahmed • extended_group • sa
7
2026-03-15 • via Nuitee
A
Alvin • couple • dk
10
Best hotel in Dago Pakar area!
Pros:

Stayed for 6 nights since we were planning to work from abroad in European timezone so we looked for comfy hotel that could cater our needs.

And I would say it exceeds all our expectations!

Noise level: The room is very quiet, we stayed in a room near the elevator but we cannot hear anything from outside, no luggage wheel noises, nothing. So we could spend taking meetings, working, and also rest really well.

Breakfast: Overall breakfast is also very good. Our favorite is gotta be the porridge with all the toppings, the nasi kuning/rames assortments, the jajanan pasar, and the variety of it! For 6 nights stay, the breakfast changed daily so we never got tired of it.

Hospitality: The hospitality is unmatched, I have never been to a hotel with staff more welcoming and helpful as Hotel Indigo Bandung, and I said this having stayed in places with 5-10x per night price in Indonesia or other countries. They have the instant service too which was very helpful for us since we were moving around a lot during those days so just having that little bit of help to deliver bowls/cutleries, laundry items, or making up room when we were away is so helpful.

Comfort: The bed and pillows were comfortable, we slept really well there. Also the environmental control (temperature & humidity) works really well compared to other even newer hotel.

We also went once to VINYL cocktail bars, got some very nice company from the bartenders there! Loved it so much, they were having so much fun and we were too. Got the shots, the magic tricks, the travel advices, everything!

Thank you Indigo for having us, keep up the high quality!

2026-01-21 • via Nuitee
D
Danka • couple • za
10
We chose indigo hotel for our honeymoon and the experience was amazing
Pros:

The hotel was exceptional I will most definitely be coming back again!

2026-01-21 • via Nuitee
R
Razka • family_with_children • id
7
Pros:

kamarnya bagus dan viewnya bagus.

Cons:

fasilitasnya minim. tidak ada kuda, tidak ada fasilitas anak seperti atv, flying fox, dan lain2. kamar airnya rembes (karena kamar mandi rembes).

2026-01-20 • via Nuitee
H
Herawaty • couple • id
10
Best hotel. Nice design room,, wonderful
Pros:

The best hotel

Cons:

No

2026-01-20 • via Nuitee
R
Razka • family_with_children • id
8
Pros:

rooftop restonya keren live musicnya, hanya makanannya gak cocok sama orang indonesia dan high cost porsi sedikit.

Cons:

macet, kurangnya fasilitas bermain anak seperti tidak ada kuda, tidak ada kolam hangat, dll.

2026-01-19 • via Nuitee
S
Saliya • family_with_children • id
10
Excellent experience
Pros:

Uniqueness

2026-01-19 • via Nuitee
A
Alwaleed • family_with_children • id
8
2026-01-19 • via Nuitee
S
Sri Rezeki • couple • id
7
Below expectations
Pros:

Shower place is unique

Cons:

It is disappointing to find that the Hotel room is small, the pillow is not comfortable, towels are not really clean and the hotel facilities is limited

2026-01-17 • via Nuitee
G
Glynis • couple • au
7
It was Clean however very expensive with having to pay for all the extras
Pros:

View

Cons:

Paying for roof top swimming pool
Coffe shop in foyer opening hours

2026-01-17 • via Nuitee