ibis Styles Serpong BSD City

Hotels
ibis Styles
8.7 (117 reviews)
Kav Taman Kota Barat Lot II 9 BSD City Serpong , Tangerang , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good breakfast
Cons:
Room size
Limited seating at breakfast
Remote issues

Categories

Cleanliness
9.09
Very clean and professional environment; the bathrooms are clean compared to many other hotels in the area.
Service
9.06
Friendly staff and excellent hospitality.
Location
9.1
Great facilities and central location close to shops and offices.
Room Quality
7.55
Room is cozy but size could be an issue.
Amenities
8.58
Plenty of amenities available.
Value for Money
8.54
Good value for the services provided.
Food and Beverage
9.09
Great breakfast spread.
Overall Experience
8.56
Comfortable and affordable stay with several options nearby.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 22:30

Property Description

Modern Amenities and Services
Enjoy top-notch facilities such as an outdoor swimming pool, fitness centre, and room service during your stay at ibis Styles Serpong BSD City.

Delicious Dining Options
Savor a mix of American and Indonesian cuisine at the on-site restaurant and start your day right with a buffet, à la carte, or American breakfast every morning.

Convenient Location
Located just 2.7 km from the Indonesia Convention Exhibition, this 4-star hotel offers easy access to nearby malls and the airport, making it an ideal choice for both business and leisure travelers.

For a comfortable and enjoyable stay in Tangerang, book your room at ibis Styles Serpong BSD City now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 117 reviews
Cleanliness: 9.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
K
Keenen Gilbert extended_group za
9
Comfortable stay with great service
Pros:

The non-smoking room. The hotel is eco-conscious. Staff is friendly and ready to help out. You did not need to pay to use the iron. The breakfast was vast and catered for Asian pallets mostly.

Cons:

The hotel bathroom door in one of our rooms were broken and did not get fixed. The hotel bed sheets had a few stains on it and had to be changed.

2026-07-01 via Nuitee
M
mariano extended_group es
8
2026-06-29 via Nuitee
Y
Yung Jhien Renard solo_traveller my
8
Enjoyable and very convenient
Pros:

Conveniently located near the venue of Indonesian Expo and BSD City, great facilities

2026-06-28 via Nuitee
G
GISELA couple es
8
You know what you get.
Pros:

Convenient location and nice and helpful staff. For our short layover it worked perfect. You know what you get.

Cons:

They consider booking.com have to facilitate the invoice, not them. Not trivial to communicate in English.

2026-06-28 via Nuitee
家慧 solo_traveller tw
9
2026-06-28 via Nuitee
D
dgflick couple au
9
nights
Pros:

Clean, close the mall.

2026-06-22 via Nuitee
O
OWSUM solo_traveller pk
6
It was pleasant
Pros:

They do not offer complimentary breakfast,
Staff was good, location was great .

Cons:

Sleepers were usable, giving an unhygienic look.
bedsheets were stained

2026-06-17 via Nuitee
P
Palash couple in
10
2026-06-11 via Nuitee
P
Patrick Jan couple us
10
Overall my stay was 10/10. Staff were very friendly, they clean my room and replenish everything every day. This my
Pros:

The hotel was placed on a good spot. Local mini store, warteg and even malls are all walkable from the hotel.

2026-06-07 via Nuitee
K
kevin couple id
8
2026-05-25 via Nuitee
S
Sathya Victoria couple ph
9
2026-05-23 via Nuitee
N
Najihah solo_traveller my
10
2026-05-21 via Nuitee
A
Adrian Yeo EK solo_traveller my
10
2026-05-07 via Nuitee
S
Shojab94 solo_traveller gb
9
2026-04-26 via Nuitee
S
Sherman solo_traveller sg
10
Truly Indonesian hospitality
Pros:

Exceptional service from all the staff. Very accommodating, polite and efficient. Rooms were well maintained. Family enjoyed their stay. Look forward to returning in future.

Cons:

Nothing.

2026-04-19 via Nuitee
S
Sally solo_traveller au
10
2026-04-15 via Nuitee
A
Adhéliat solo_traveller fr
9
2026-04-11 via Nuitee
A
Abdul couple au
10
2026-04-09 via Nuitee
solo_traveller nl
8
2026-04-03 via Nuitee
S
Sally extended_group au
10
Fantastic hotel for a business trip stay
Pros:

A fantastic hotel to stay in if you're doing business in BSD. We were recommended it by a local before leaving Sydney and stayed in February. It's within walking distance to shops and health business centres. Our rooms were so spacious and comfortable and on arrival, there was a delicious cake and fruit waiting. The bathroom was enormous (Queen suite) and the room had a coffee pod machine. We loved the breakfast variety and the pool. Staff were friendly and helpful, especially Fauzi, who greeted us at the door each time we returned. I can highly recommend this hotel for a great stay.

2026-03-28 via Nuitee