The Lane Retreat

Hotels
9.4 (1626 reviews)
409 Palmers Lane , Pokolbin , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Location
Amenities
Room Quality
Service
Cons:
Cleanliness Issues
Service Missed Request

Categories

Cleanliness
8.46
The presence of dust in the furniture and a mention of cockroaches negatively impacted the sentiment.
Service
9.93
Overall excellent service, except for one case of a missed request.
Location
9.67
Guests consistently praised the beautiful location and proximity to attractions.
Room Quality
9.42
Rooms are described as spacious, modern, and well-kept.
Amenities
9.45
The hotel provides luxurious amenities, including a well-maintained pool and bike rentals.
Value for Money
9.41
Guests felt that the quality matched the price, reflected in several positive reviews.
Food and Beverage
8.96
Food quality was generally praised with some minor issues noted for the breakfast setup.
Overall Experience
9.93
The majority of feedback was overwhelmingly positive, guests enjoyed their stay immensely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:28

Property Description

Luxurious Accommodation
The Lane Retreat, located in Pokolbin, offers a luxurious stay just 4.9 km from the famous Hunter Valley Gardens. The elegantly designed rooms feature modern amenities such as air conditioning, a fridge, a microwave, and a coffee machine. Guests can also enjoy the outdoor swimming pool and relax in the garden or on the terrace.

Scenic Views and Relaxation
Indulge in the picturesque mountain views from the private balconies available in the rooms. Unwind in comfort with free toiletries, a flat-screen TV, and a rejuvenating shower in the well-appointed private bathrooms. The serene ambiance and tranquil setting make The Lane Retreat a perfect escape from the hustle and bustle of city life.

Convenient Location
With free WiFi and private parking, guests can explore the nearby attractions with ease. The hotel's proximity to Newcastle Airport, just 68 km away, ensures a seamless travel experience. Book your stay at The Lane Retreat for a memorable and relaxing getaway.

Important information:

Please note for those bringing pets:

-A charge $50 per room, per night applies

-We allow a maximum of one dog per room

-To avoid any disruption to guests, pets are not permitted to be left in a room unattended

-Anytime your pet is in a public area within the hotel grounds, we ask that they be on a leash

-Additional cleaning fees may apply

-A minimum charge of $300 may apply for any damage causedGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

9.4
Based on 1626 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.67
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.96
Overall Experience: 9.93
C
claudia • couple • au
10
Absolutely stunning location, staff are welcoming and friendly, the room itself was beautiful, clean and had everything
Pros:

Our stay at The Lane Retreat was amazing. I couldn’t fault the location, the room, the staff, and how easy the booking process and the stay itself was.

2026-09-18 • via Nuitee
E
Emily Kelly • couple • au
10
Incredible
Pros:

Loved the entire experience. We stayed for a wedding and it was the most convenient spot as you could walk to and from the ceremony, reception and your room.
Breakfast was also very nice

Cons:

Tissues in the room would be a good touch
Especially for guests going to a wedding who cry

2026-09-18 • via Nuitee
C
Chantelle • couple • au
10
2026-09-17 • via Nuitee
K
Kim • extended_group • au
9
Very relaxed stay in beautiful spatial surroundings.
Pros:

Loved it. Perfect if you didn't feel like leaving the cabins early.

Cons:

Nothing

2026-09-16 • via Nuitee
H
Hannah • couple • au
10
2026-09-15 • via Nuitee
S
Sonam • couple • au
10
2026-09-15 • via Nuitee
F
Fernando • solo_traveller • au
10
2026-09-14 • via Nuitee
N
Natalie • couple • au
10
2026-09-13 • via Nuitee
Y
Yunisha • solo_traveller • au
9
2026-09-13 • via Nuitee
J
Jennifer • couple • gb
10
Excellent stay. Would highly recommend
Pros:

Excellent stay. Very well appointed, spacious and comfortable room. Beautiful surroundings. Great breakfast provided. Staff very helpful and communicative.

2026-09-12 • via Nuitee
K
Keshab • couple • au
10
Thank you so much.
Pros:

Everything

Cons:

None

2026-09-12 • via Nuitee
S
Sean • couple • au
9
2026-09-11 • via Nuitee
D
Dana • family_with_children • au
10
Pros:

Comfortable rooms! Large bathroom and the continental breakfast. Amazing views as well.

2026-09-11 • via Nuitee
K
Kathleen • solo_traveller • au
7
Pros:

Ease of check in and location. Nice shower and breakfast.

Cons:

There were no blankets just a thin doona. We could not have the air-conditioning going it was to much. So we froze or kept awake.
Either way it was awful. How could they not have a couple of blankets.
Shameful!

2026-09-11 • via Nuitee
D
Deno • solo_traveller • au
9
Pros:

Fantastic Accommodation.

2026-09-10 • via Nuitee
T
Tricia Hwi Chern • couple • sg
8
Enjoyable!
Pros:

Beautiful spaced out property!

Cons:

It is a little compact whilst out in the hunter.

2026-09-09 • via Nuitee
A
Aisling • couple • au
10
2026-09-07 • via Nuitee
M
Marcus • couple • au
9
Pros:

Great location, great facility and the staff were very helpful

Cons:

-

2026-09-07 • via Nuitee
A
Aaron • couple • au
9
Overall great experience, room for improvement to be a full 5 star.
Pros:

The overall view and the location was very good. The actual room and cabin exceeded our expectations and was really good, the double shower inside the cabin was also another awesome highlight. Inside the bathroom, the two light up mirrors are really great as well as the heated towel rack. The overall pin lock was good as well to get in and out of our cabin easily without having to worry about keys. And the kitchen was really good as well. We really did like the outside area as well.

Cons:

It's not worth it to pay extra for breakfast inlcuded. The breakfast is a big false advertising hook, it's very misleading. We were expecting to have breakfast every day as most places that provide that repleshing or have a place to eat if you are paying extra. That is not the case here. On arrival we had items that were there for us for breakfast basic items like apples, avocado bread, a bottle of juice etc. When I called to ask when or if we were going to get more food that we had paid for they said that they already had given it to us on arrival and that was it.

The other thing that we didn't like was that we were seeing other people get room service and we never got it provided once during or stay. We had stayed the entire weekend and a little bit longer.
So it kind of seemed like there were things just being done in some places and not done in others.

2026-09-07 • via Nuitee
E
Elizabeth • couple • au
10
2026-09-04 • via Nuitee