The Sarah by Urban Rest

Hotels
8 (367 reviews)
255 Victoria Street , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Poor cleanliness
Slow service

Categories

Cleanliness
6.5
Multiple guests reported issues with cleanliness, including dusty rooms and filthy curtains.
Service
7.5
Guests experienced poor service, mentioning a lack of response from staff when problems arose.
Location
10
The location received positive remarks, noted as convenient and amazing.
Room Quality
6.5
Several reviews highlighted small, cramped rooms and issues with amenities, leading to dissatisfaction.
Amenities
7
A few amenities were mentioned negatively, with guests expressing disappointment in the lack of basic comforts.
Value for Money
8.5
Some felt it was overpriced for the conditions observed, particularly regarding cleanliness and service.
Food and Beverage
9.5
Not applicable as no specific food and beverage comments were made.
Overall Experience
8.5
Overall experience was mixed, with both positive and negative aspects mentioned across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:22

Property Description

Luxurious Accommodation
Experience comfort and style at The Sarah by Urban Rest, a 4-star hotel in the vibrant Darlinghurst district. Each air-conditioned room is equipped with a flat-screen TV and free WiFi, ensuring a relaxing stay for all guests.

Convenient Amenities
Enjoy the convenience of in-room kettle facilities, perfect for brewing a hot cup of tea at any time. Explore nearby attractions such as the Royal Botanic Gardens, International Convention Centre Sydney, and Hyde Park Barracks Museum, all within a short distance from the hotel.

Accessible Location
Situated close to Central Station Sydney and the Art Gallery of New South Wales, The Sarah by Urban Rest offers easy access to popular landmarks. With Sydney Kingsford Smith Airport just 8 km away, your journey to relaxation begins as soon as you arrive.

Important information:

After booking confirmation, an online check‑in form will be sent via link and must be completed to access your apartment.

Check‑in details will be provided 2 days before arrival. A damage pre‑authorization of 200 (local currency) will be taken during online check‑in and released within 7 business days after check‑out, subject to unit inspection.

We manage multiple units at this location, and the layout of your assigned apartment may vary from the photos shown.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 367 reviews
Cleanliness: 6.5
Service: 7.5
Location: 10
Room Quality: 6.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 8.5
B
Brad • solo_traveller • au
9
2026-06-06 • via Nuitee
H
Howard • solo_traveller • au
6
Never again
Pros:

The location

Cons:

Not even a chair in the room. I mug with a handle 1 same size but no handle. Nowhere to put anything. No drawer, not a bed bedside table. Balcony, but nothing on it . No information about the room, amenities, ect. The most stupid kettle I've ever used, it was even hard to fill as the tap in sink in the way. We stayed 3 nights because of a hospital procedure and paid good money . The only good thing was handy to hospital and a great location. Been to many hotels but never so disappointed. The cleaner was helpful and told us of a rooftop where I sat while they cleaned.This day and age, not even a box of tissues, biscuits, decent tea and coffee, sugar had gone hard. 4 drinks in the fridge 2 juice 2 mineral water was it complementary or how much ? Modern but not functional

2026-06-02 • via Nuitee
K
Kerry • couple • au
8
2026-06-02 • via Nuitee
J
Jagdeep • solo_traveller • au
8
Clean, convenient and cool.
Pros:

Location, room.

2026-05-30 • via Nuitee
D
Debra • solo_traveller • au
10
Clean tidy room. Everything we needed for a short stay.
Pros:

Comfortable and quiet. Close to restaurants and hospital. Easy access

2026-05-29 • via Nuitee
R
Raj • solo_traveller • nz
10
2026-05-28 • via Nuitee
C
Carolyn • couple • au
9
We will be back!
Pros:

Love the location and easy access. Very quiet and comfortable

2026-05-26 • via Nuitee
K
Kay • solo_traveller • au
10
Our stay at the Sarah
Pros:

Excellent place to stay if you need to be in walking distance to St Vincents Hospital and some great eating places close by. The lift is certainly a bonus.The rooms have all you need for a short stay. Would definitely book again.

2026-05-20 • via Nuitee
D
Darren • couple • au
10
Great location. Tidy modern and easy access highly recommend
Pros:

Great location
Tidy modern and easy access

Cons:

N/A

2026-05-16 • via Nuitee
D
Debra • couple • au
10
Convenient, comfortable well fitted room, close to everything.
Pros:

The proximity to the hospital and cafes. It was quiet in the room, we were able to rest well.

2026-05-12 • via Nuitee
• couple • gb
10
2026-04-28 • via Nuitee
M
Mieke • solo_traveller • nl
7
Prima plek voor 1 of 2 nachten in een levendige buurt, maar niet voor langere vakantie.
Pros:

Het ligt in een leuke wijk, en eigenlijk alles is op loopafstand. Het is gemakkelijk om in te checken. Een nette kamer en schoon bij aankomst. Ik heb geen enkele andere hotelgast gezien in het pand, wat stiekem ook een beetje ongezellig voelde. Je krijgt iedere dag schone handdoeken, wat erg fijn is. Er is een koelkastje en waterkoker, de theezakjes worden iedere dag keurig aangevuld. Goed werkende airco en een lekker bed. Vooral een aanrader voor 1 persoon voor 1 of 2 nachten.

Cons:

Het is een prima kamer voor een of twee nachten. Er is echter te weinig ruimte om een grotere koffer open leer te leggen en er is ook te weinig kastruimte om je koffer uit te pakken, als je langer verblijft. De kamer had 1 raam en die was achterin, om de hoek van het slaapgedeelte. Hierdoor voel je je opgesloten en komt er weinig frisse lucht binnen. Ik was alleen, maar ik kan me voorstellen dat de kamer erg klein aanvoelt als je met 2 personen in de kamer verblijft. Ik sliep er 8 nachten en de kamer werd iedere dag netjes gemaakt, maar het beddengoed is geen 1 keer verschoond. Dat vond ik wel slecht en onhygiënisch.

2026-04-26 • via Nuitee
P
Pierreantoine.teulade • solo_traveller • fr
8
Pros:

Bien situé. Bel hôtel : décoration tendance, materiaux de qualité.

Cons:

Chambre évidemment petite mais c'est sans surprise puisque expliqué dans l'annonce.

2026-04-24 • via Nuitee
P
Paul • solo_traveller • au
8
2026-04-22 • via Nuitee
L
Lisa • couple • au
10
Had an exceptional, comfortable stay, location was perfect!
Pros:

Had a wonderful stay! Location was perfect, it was clean, tidy everything we needed.

2026-04-22 • via Nuitee
S
Steven • solo_traveller • au
4
Great location, but.....
Pros:

Great location in Darlinghurst.

Cons:

Very poor acoustic separation. Could hear the entry door in the neighbouring room being opened and closed repeatedly, well into the night. I suspect there was multiple visitors to my neighbour.
No staff present. All access is via code which is emailed to you. I suspect the room next to me was being used as a virtual brothel as this zero staff business model would enable this with no questions asked.

2026-04-21 • via Nuitee
O
Olivia • couple • au
10
2026-04-21 • via Nuitee
J
Jenkins • couple • au
8
Simple and easy stay, no fuss. Easy of access to St Vincents
Pros:

Hi speed wifi. Ease of access. Having a elevator was in particular the reason we booked. My partner is in a wheelchair so the distance to the St Vincents hospital and the elevator made her experience good.

Cons:

As I mentioned wheelchair access. The elevator initially wasn't working when we got there but we managed to reset it by going to the rooftop first. The hallways are manageable but larger electric wheelchairs would struggle and better off on the ground floor. My partner was very happy with the bed and her electric wheel chair was able to get in and out of the room but was tight. If there are rooms with larger area or easier access would be preferable

2026-04-20 • via Nuitee
K
KEVIN • solo_traveller • tw
10
2026-04-18 • via Nuitee
P
Paul • solo_traveller • au
9
2026-04-18 • via Nuitee