Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
High prices
Service delays in dining

Categories

Cleanliness
7.79
Some issues with room cleanliness were noted, but the overall hotel remained acceptable.
Service
9.26
Staff were friendly and helpful throughout the stay, contributing positively to the experience.
Location
9.3
Great location praised in various reviews for easy access and beautiful views.
Room Quality
8.25
Rooms were satisfactory but some decor elements received criticism.
Amenities
8.78
Facilities were described as fabulous, adding value to the stay.
Value for Money
7.74
Some reviews mentioned high prices compared to experience received, reflecting concerns over value.
Food and Beverage
8.79
Breakfast and food quality received high praise, contributing positively.
Overall Experience
8.86
Overall experience rated positively, with several enjoyable aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:14

Property Description

Luxurious Accommodation
Experience 5-star luxury at W Sydney, located just 1.3 km from Hyde Park Barracks Museum. Enjoy modern rooms equipped with all amenities including air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning city views.

Fantastic Facilities
Indulge in the year-round outdoor pool, indoor pool, fitness centre, and on-site restaurant during your stay. Whether you prefer a refreshing swim or a delicious meal, W Sydney has you covered.

Exceptional Service
From the 24-hour multilingual front desk to the concierge service, the staff at W Sydney ensures a comfortable stay for every guest. Start your day with a hearty breakfast offering continental, Full English/Irish, and American options.

Book your luxurious stay at W Sydney now and explore the best of Sydney's attractions just a stone's throw away.

Important information:

You must show a valid credit card upon check-in. This credit card must be in the same name as the guest’s name on the booking confirmation. Please note that a government-issued identification card is required upon check-in.

Please note that the hotel has limited availability for valet car parking and is for hotel guests only.

Advanced pre-booking is essential, noting that valet parking is subject to availability at the time of booking. Booking requests can be reached at the property after the reservations are made.

Valet parking is charged at 100 AUD per car per day. Additionally, there are numerous external parking options within close proximity of the hotel; please do reach out if our team can assist with further information.

Please note that there is a 1.95% charge when you pay with a credit card. Digital wallet payment methods such as Apple Pay and Google Pay are not supported at the hotel during the check-in and check-out processes.

Access to the level 29 WET Deck is available for all guests in-house.

Please be advised that WET Deck will be open to adults only every Sunday.

Pets are welcome at W Sydney; however, you must contact the hotel directly before you bring your pet to confirm availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 12 years old and over stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 100 per day.

Location

Property Video

Guest Reviews

8.6
Based on 5705 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
E
Ellis • couple • au
8
2026-08-08 • via Nuitee
M
MA AILEEN • family_with_children • au
10
2026-08-08 • via Nuitee
M
MA AILEEN • couple • au
9
We thoroughly enjoyed our stay at this hotel. The facilities were amazing and the buffet breakfast was worth it.
Pros:

Loved the spacious bathroom, walk-in closet and the bedrooms. Loved the design and the lay-out and the view! Loved the bars, buffet and indoor and outdoor pool.

Cons:

The sink in the bathroom was clogged and draining the water was not working properly.

2026-08-08 • via Nuitee
K
Kimberly • couple • au
7
Was a beautiful room and close to the water.
Pros:

The room was amazing. Very clean. Room service was fast and the food was delicious. Was quiet considering being in city

Cons:

Receptionist was unclear with instructions and abit rude as I don’t seem like someone with money. Was looked down upon abit

2026-08-08 • via Nuitee
T
Tamara • couple • au
9
Hotel and staff are amazing, will definitely stay again!
Pros:

The buffet breakfast, the staff, the location and the pool

Cons:

Room wasn’t exactly what I thought based off the photos shown on hotel website and booking.com

2026-08-08 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

- Lage, Optik

Cons:

- es sah alles nur gut aus, war es aber nicht ( Frühstück schmeckte nicht gut, Bar und Pool um 22.00 Uhr geschlossen)

2026-08-08 • via Nuitee
E
Errol • couple • au
1
Worst stay in my long life
Pros:

Only the location

Cons:

Every thing it was to complicated even to turn the lights on and off
No shower screen and the floor was very slippery and dangerous
With out any other thoughts this was by far the worst hotel I have stayed in during my 50 years of travel
I was supposed to stay 2 nights but this hotel was bad I could only stay one night and to top it off refused to give a credit for unused night
Another turn of was the price for Breakfast $60
Do not stay here unless you are a the smartest person around

2026-08-07 • via Nuitee
N
Nirmal • solo_traveller • au
7
2026-08-07 • via Nuitee
N
Natasha • couple • au
10
Pros:

Thank you to Joel for the amazing experience while checking us in! It was our anniversary and they made it a very special experience for us. We will be back again, loved all the amenities.

Cons:

Nothing

2026-08-07 • via Nuitee
W
William • couple • au
10
Pros:

Breakfast was very good
Location was great
Great view of the fireworks

Cons:

We certainly paid a premium given that the accommodation was heavily booked.
The indicated cost a few days earlier was considerably less.
That being said, the experience was very good and the dinner on Saturday night was wonderful.

2026-08-07 • via Nuitee
K
Kolotita • solo_traveller • au
10
My experience and the staff was amazing
Pros:

It was so beautiful

Cons:

No smoking area

2026-08-07 • via Nuitee
K
Katerina • couple • au
10
Amazing service and great stay
2026-08-07 • via Nuitee
L
lara • couple • au
10
2026-08-06 • via Nuitee
B
Bobby • couple • au
10
2026-08-06 • via Nuitee
O
Olevea • extended_group • au
10
2026-08-06 • via Nuitee
C
christophe • solo_traveller • fr
10
2026-08-06 • via Nuitee
M
Mark • solo_traveller • au
9
2026-08-06 • via Nuitee
L
Leanne • family_with_children • au
9
Pros:

Great location and helpful friendly staff

2026-08-05 • via Nuitee
L
Luke • couple • au
9
Will be back again - it’s very good overall
Pros:

Great location and nice rooms

Cons:

The staff were pretty good in general but were a few examples of laziness and average attitude

2026-08-05 • via Nuitee
K
Kayleigh • extended_group • gb
9
Pros:

Shout out to Moses for arranging our early check in after a very long journey plus upgrades! The hotel smelt incredible!

2026-08-05 • via Nuitee