Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
High prices
Service delays in dining

Categories

Cleanliness
7.79
Some issues with room cleanliness were noted, but the overall hotel remained acceptable.
Service
9.26
Staff were friendly and helpful throughout the stay, contributing positively to the experience.
Location
9.3
Great location praised in various reviews for easy access and beautiful views.
Room Quality
8.25
Rooms were satisfactory but some decor elements received criticism.
Amenities
8.78
Facilities were described as fabulous, adding value to the stay.
Value for Money
7.74
Some reviews mentioned high prices compared to experience received, reflecting concerns over value.
Food and Beverage
8.79
Breakfast and food quality received high praise, contributing positively.
Overall Experience
8.86
Overall experience rated positively, with several enjoyable aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 17:14

Property Description

Luxurious Accommodation
Experience 5-star luxury at W Sydney, located just 1.3 km from Hyde Park Barracks Museum. Enjoy modern rooms equipped with all amenities including air conditioning, flat-screen TV, and free WiFi. Some rooms even offer stunning city views.

Fantastic Facilities
Indulge in the year-round outdoor pool, indoor pool, fitness centre, and on-site restaurant during your stay. Whether you prefer a refreshing swim or a delicious meal, W Sydney has you covered.

Exceptional Service
From the 24-hour multilingual front desk to the concierge service, the staff at W Sydney ensures a comfortable stay for every guest. Start your day with a hearty breakfast offering continental, Full English/Irish, and American options.

Book your luxurious stay at W Sydney now and explore the best of Sydney's attractions just a stone's throw away.

Important information:

You must show a valid credit card upon check-in. This credit card must be in the same name as the guest’s name on the booking confirmation. Please note that a government-issued identification card is required upon check-in.

Please note that the hotel has limited availability for valet car parking and is for hotel guests only.

Advanced pre-booking is essential, noting that valet parking is subject to availability at the time of booking. Booking requests can be reached at the property after the reservations are made.

Valet parking is charged at 100 AUD per car per day. Additionally, there are numerous external parking options within close proximity of the hotel; please do reach out if our team can assist with further information.

Please note that there is a 1.95% charge when you pay with a credit card. Digital wallet payment methods such as Apple Pay and Google Pay are not supported at the hotel during the check-in and check-out processes.

Access to the level 29 WET Deck is available for all guests in-house.

Please be advised that WET Deck will be open to adults only every Sunday.

Pets are welcome at W Sydney; however, you must contact the hotel directly before you bring your pet to confirm availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Video

Guest Reviews

8.6
Based on 5821 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 8.86
V
Vanessa • couple • au
10
2026-10-30 • via Nuitee
M
Mark • couple • au
7
2026-10-30 • via Nuitee
B
Brodie • couple • au
1
Over promised, over priced - under delivered, underwhelmed.
Pros:

The staff were all lovely people, the food was lovely, view was pretty good - though it was weird to have the restaraunt next to a busy road view

Cons:

I called ahead to try and make this special for my wife's 30th, and she's had a particularly tough time of things over the last year. I let them know this was a BIG, big deal for us and they made us feel like that coud do a lot for us. Yet upon arrival they had a cake from their own cafe and a note with my name on it instead of my wife's - lazy. I even asked for some sunflowers in the room, didn't do that. I used to work in hotels and I know they have $100+ set aside to do special things for each room if necessary. The rest of the trip we felt lesser than regular guests and it was just so underwhelming.

2026-10-30 • via Nuitee
A
Abbey • extended_group • au
10
2026-10-29 • via Nuitee
C
Chelsea • family_with_children • au
10
Great
2026-10-29 • via Nuitee
M
Michael • couple • au
3
2026-10-29 • via Nuitee
A
Angelica • couple • au
8
2026-10-28 • via Nuitee
R
Reilly • couple • au
10
2026-10-28 • via Nuitee
J
Joseph • family_with_children • hk
7
2026-10-28 • via Nuitee
S
Smith • solo_traveller • nz
3
the room wasn't clean. i had just been at W KL - it was way better. they need to improve cleaning
Pros:

Location, staff were busy - but did their best

Cons:

The checkin - was slow with both the amount of processing, and also the queue - it often felt like a passenger ship, and only three check in positions. the room just wasn't cleaned or prepped to a five star standard. the room had lots of grime still on floors, the shower had hair and smears and the couch had a nasty stain. after the W KL - i was super surprised. also i took a client back at 10.20pm and all the bars were closed. very early for int'l hotel, and they said it was staff costs ... so we had no where to go - again KL open til midnight. also the staff at the pool, i got into pool at 5.10 and they were so anxious to get us out - patrolling at 5.25 - it made it a hassle. at w KL - i got in pool late they were sweet - said stay another fifteen and brough me a comp coconut drink!

2026-10-27 • via Nuitee
J
Jing Nee • couple • au
9
2026-10-26 • via Nuitee
Y
Yi • couple • au
10
2026-10-26 • via Nuitee
S
Stuart • couple • au
10
Fantastic stay at a truly wonderful hotel
Pros:

Beautiful property, excellent, friendly totally superb service

Cons:

Nothing

2026-10-26 • via Nuitee
L
Lepa • family_with_children • au
10
2026-10-26 • via Nuitee
J
James • couple • au
10
2026-10-26 • via Nuitee
C
Caitlin • couple • au
10
2026-10-26 • via Nuitee
J
Julie • extended_group • au
10
2026-10-26 • via Nuitee
M
Matthew • couple • au
10
Really enjoyed it and would stay again when in sydney
Pros:

Buffet breakfast was amazing! Wide variety of food, it was all fresh and delicious. Bed was really comfy and I appreciated having movie channels and fox sports on the tv.

Cons:

for wifi you had to scan a qr code then create a marriot hotel account then select the hotel you were staying and choose a payment tier. Even though there was a free tier, it was over complicated and time consuming and I eventually gave up. You should just be given a password at check in for your room wifi.

2026-10-25 • via Nuitee
T
Theodore • couple • au
10
2026-10-25 • via Nuitee
J
Jessica • couple • au
10
2026-10-25 • via Nuitee