Best Western Plus Hotel Cargo

Hotels
•
Best Western Plus
9 (42 reviews)
37 RUE DU PRESIDENT, RAYMOND POINCARE, Dunkirk, 59140 , Dunkirk , FR
33-328592070

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Facilities

Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
24-hour business center
Free reception
Snack bar/deli
Wheelchair-accessible public washroom
Handrails in stairways
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Clean and recently renovated rooms
Good central location (near town centre and ferry)
Spacious rooms with well-equipped bathrooms and kitchenettes
Free bikes and 24/7 reception
Good value for money
Family-friendly
Cons:
No thermostat / temperature regulation in rooms
Poor soundproofing (thin walls)
Navigation/parking is confusing
Sofa bed too small for two children
Occasional breakfast issues (frozen bread)

Categories

Cleanliness
9.3
Multiple guests comment the hotel and rooms are very clean or recently renovated; only minor notes (e.g., frozen bread at breakfast) do not affect room cleanliness.
Service
9.6
Repeated praise for friendly, welcoming and service-minded staff; several mentions of exceptional and attentive personnel.
Location
9
Frequently described as well situated/close to town centre, ferry port and the seafront (30 min walk); overall excellent location.
Room Quality
8.8
Many rooms praised as spacious, well decorated and recently renovated with good bathrooms and kitchenettes; some negatives include thin walls (noise) and small sofa bed for children.
Amenities
8.6
Good on-site amenities mentioned (in-room kitchens, exercise bike, free bikes available, 24/7 reception) but some issues noted (no thermostat in rooms, parking/navigation confusion).
Value for Money
9.2
Several reviewers explicitly call it very good value for the price and recommend the hotel; generally seen as fair-priced for what is offered.
Food and Beverage
8.7
Mixed but generally positive comments on breakfast (some 'top', some 'standard'); occasional negative detail about frozen bread due to lack of fresh bread.
Overall Experience
8.8
Overall strong positive stays reported (families happy, many recommend, 'perfect' or 'beyond expectations'), tempered by occasional minor operational issues (noise, parking/navigation, small sofa bed).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Central Location
Experience the heart of Dunkirk at Best Western Plus Hotel Cargo, just minutes away from major attractions such as Dunkirk Carnival and Dunkerque Harbor.

Dining and Entertainment
Indulge in a buffet breakfast each morning and unwind in the evening with a drink at the bar/lounge. Don't miss the daily complimentary reception, perfect for mingling with fellow guests.

Modern Comfort
Relax in one of the 49 guestrooms equipped with flat-screen TVs and enjoy the convenience of amenities like safes, desks, and complimentary toiletries in the private bathrooms.

Ready to immerse yourself in Dunkirk's charm? Book your stay at Best Western Plus Hotel Cargo today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9
Based on 42 reviews
Cleanliness: 9.3
Service: 9.6
Location: 9
Room Quality: 8.8
Amenities: 8.6
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 8.8
A
Andrew
10
Pros:

The property in general was excellent however there was no thermostat in the rooms to regulate the temperature.

2025-10-01 • via Nuitee
N
Nicolas
6
Moyen mais très propre
Pros:

Personnel sympathique mais les chambres ne sont pas du tout insonorisées, j’avais l’impression d’avoir oublié de fermer la porte ! En revanche, la petite chambre a certainement été rénovée récemment, c’était très propre. Petit déjeuner standard.

2025-09-07 • via Nuitee
D
Dennis
10
Hyggeligt og hjemligt
Pros:

Dejligt hotel placeret centralt i Dunkerque.
Meget imødekommende oghøflig betjening.
Rummeligt og rent værelse.
Dejlig morgenmad og generelt en hyggelig og hjemlig atmosfære på hotellet.

2025-09-02 • via Nuitee
S
Sarah • family_with_children
10
Pros:

Sejour familial avec deux enfants. Tres bel hotel, magnifique chambre bien décorée, petit déjeuner au top! Personnel accueillant et jovial ^^

2025-08-17 • via Nuitee
Y
Yuexiao
10
Pros:

Git

2025-08-17 • via Nuitee
M
Mike
10
Amazingly surprise hotel
Pros:

Our room
Was huge with an amazing bathroom with an exercise bike in it!! A huge double wall in shower and massive bath tub. The room was fully equipped with a little kitchen and we were able to cook our own eggs in the morning. We didn’t use the breakfast option in the hotel. Dunkirk beach and sea front is a 30min walk away and even with children they managed an absolutely fine. The only thing I would say is the sofa bed was a bit too small for 2 children. With all the space we had they could have easily put another camp bed in there so they both had their own beds. We would highly recommend this hotel and would stay again.

2025-07-28 • via Nuitee
M
Marguerite
10
Pros:

L'accès à la mer

2025-07-20 • via Nuitee
J
Jean-Robert
10
Sympas
Pros:

Hotel sympas velo mis a disposition gratuitement eau plaque ou gazeuse pareil. Acceuil 24/24.

2025-07-20 • via Nuitee
P
Peter
8
Pros:

Great service upon late arrival. Very service minded staff

2025-07-19 • via Nuitee
L
Laurent
10
Séjour après vacances
Pros:

séjour parfait !!

2025-07-15 • via Nuitee
V
Vince
10
Pros:

Only issue was using our navigation car system to access the hotel. It was telling us to drive the wrong way down a one way street. Very confusing, but was directing us to the parkade which was not easily visible. Little stressful. Had to park the car and walk to the hotel lobby to have things explained. Others were at the front desk with the same issue. But hotel is quite lovely!

2025-05-24 • via Nuitee
S
SEBASTIEN
10
Rien à redire
Pros:

Bien placé et tres propre.

2025-03-18 • via Nuitee
P
Pierre-Yves
8
DUNKERQUE CENTRE VILLE
Pros:

Hôtel rénové dans l'esprit de DINKERQUE vintage.

2025-02-12 • via Nuitee
C
Calvin • partner
10
Pros:

Very good and value for money

2024-12-14 • via Nuitee
Y
YVES
6
Pros:

Hôtel propre mais qui mérite un bon coup de jeunesse

2024-12-05 • via Nuitee
I
Iheb
10
Pros:

Personnel exceptionnel, localisation excellente et un hotel charmant.
Aussi la ville est magnifique.

2024-11-11 • via Nuitee
A
Andrew • partner
10
Pros:

This was a great value hotel. Clean , good location and fair price.

2024-10-28 • via Nuitee
L
Liam
10
Pros:

A

2024-10-23 • via Nuitee
G
garry • family
8
Pros:

Excellent staff rooms clean breakfast was good

2024-09-21 • via Nuitee
V
Verified traveler
10
Je recommande vivement
Pros:

Séjour au delà de nos espérances.
Du personnel accueillant, chaleureux et attentionné.

2024-09-11 • via Nuitee