Harbour EasyStay Hotel Apartments Hope Harbour Hotel

Hotels
6 (3680 reviews)
11 John Lund Drive,Hope Island , Gold Coast , au

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean nice big rooms
Nice location
Cons:
Broken facilities
Poor service
Unpleasant food quality

Categories

Cleanliness
4.46
Several reviews mention issues with cleanliness, including dirty rooms and poor maintenance.
Service
7.93
Mixed reviews on service, with a few positive comments but significant complaints regarding staff responses.
Location
6.47
Positively mentioned for proximity to attractions but criticized for accessibility and overall desirability.
Room Quality
5.42
Rooms were described as spacious but had issues such as broken locks and uncomfortable bedding.
Amenities
5.45
Basic amenities were mentioned but some were lacking or in poor condition.
Value for Money
7.41
Affordable pricing noted, but quality was deemed subpar, leading to a reasonable value perception.
Food and Beverage
4.46
Negatively reviewed, especially breakfast quality, leading to a low rating.
Overall Experience
6.43
Overall sentiment is mixed; not the best stay but acceptable for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:39

Property Description

Luxurious Accommodation with Stunning Pool Views

Featuring an outdoor swimming pool and sun terrace, Hope Harbour Hotel in Gold Coast offers a relaxing stay with pool views in every room. Guests can unwind in the sauna or enjoy a delicious meal at the on-site restaurant and bar. The 3-star hotel also provides free private parking and non-smoking rooms for convenience.

Comfortable Rooms and Exciting Amenities

Each room at Hope Harbour Hotel is equipped with a desk, private bathroom, TV, and air conditioning. Some rooms even boast a balcony for guests to enjoy the fresh air. The hotel also offers a barbecue area and table tennis for entertainment.

Convenient Location near Theme Parks

Located just a short drive from Warner Bros. Movie World, Dreamworld, and WhiteWater World, Hope Harbour Hotel is the perfect choice for travelers looking to explore the exciting attractions of Gold Coast.

Ready for a memorable stay? Book your room at Hope Harbour Hotel now!

Important information:

Please note:
* There is a 4.50 AUD fee for bank charges when paying with Credit or Debit Card
* There is a 25 AUD fee for late/early check in.

The charge for fresh towels is as follows: 8AUD per stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 3680 reviews
Cleanliness: 4.46
Service: 7.93
Location: 6.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 7.41
Food and Beverage: 4.46
Overall Experience: 6.43
H
Hailey • couple • au
10
2026-05-23 • via Nuitee
A
Amber • extended_group • au
8
Good rest
Pros:

Kitchen staff were awesome.
Best sweet potato fries ever!

Cons:

Bathroom cleanliness

2026-05-23 • via Nuitee
A
Aaron • solo_traveller • au
5
Pros:

Location was lovely, food was good from restaurant.

Cons:

Took 3 attempts for staff to put us in the correct room. Once in the room the cleanliness was shocking.

2026-05-22 • via Nuitee
J
Jamie • couple • au
4
Drains were overfull, door lock was not easy to use
Pros:

Nothing Sorry

Cons:

Everything, system was down, young kids trying their best to sort out , this is a managers Job!

2026-05-21 • via Nuitee
B
Brandon • couple • au
10
2026-05-20 • via Nuitee
D
Dan • couple • au
9
Pros:

Spacious

2026-05-20 • via Nuitee
P
Phaedra • couple • au
1
Poor
2026-05-20 • via Nuitee
A
Ashley • solo_traveller • au
8
2026-05-20 • via Nuitee
G
Garry • solo_traveller • jp
1
Dirty, disorganised, rude management with zero hospitality. No legitimate check in system, room allocation system and no
Pros:

Nothing

Cons:

Everything

2026-05-19 • via Nuitee
A
Adam • couple • au
1
2026-05-19 • via Nuitee
S
Sandra • solo_traveller • au
7
Pros:

One of the beds was comfy.
Nice view of pool and canel.

Cons:

One bed was on rollers and not stable to sit on or even sit up to lean on the wall behind and was to soft, partner couldn't move without the whole bed bouncing or rolling around the room..
No hot water in sink to wash dishes
No shower pressure.
Omg, the microwave. Absolutely disgraceful. Full of rust. *photos below. To scared to use it for fear of it catching fire or something.
Balcony could use a clean.*gurny.

2026-05-19 • via Nuitee
H
Holly • family_with_children • au
5
It was good enough for the price
Pros:

It was fair for the price, we weren't on a holiday, just needed a place to stay, so for the price we were happy enough. The great thing that I was not expecting for a cheap place was that the rooms were really quiet, it felt like they were soundproof (they weren't, just nice and quiet). The beds were comfortable enough.

Cons:

The staff at reception took a very long time to check in and were not the usual super friendly staff I expect to see, however we were checked in eventually. The rooms were not cleaned to the usual standard I would expect when paying for accommodation, however as I mentioned above it was cheap so it was tolerable. The place was also hard to find and not signed well so we were unsure we were in the right place when we checked in.

2026-05-19 • via Nuitee
A
Alison • solo_traveller • au
1
2026-05-18 • via Nuitee
N
Noreen • solo_traveller • au
1
Pros:

Not much. No cooking microwave in foyer don't work. Toster that's it. BBQ. $50 cleaning fee.crap. no commutation with the manager yes yes yes .that's all she can say .yes yes yes Mrs yes. run....run away . can't be told .won't listening yes yes yes..very disappointing 😞

2026-05-18 • via Nuitee
B
BJ • solo_traveller • au
2
Pros:

Location

Cons:

Took 3 attempts for staff to fix access to room - so that meant goint back and forth 3 times with our bags. Security pad had flat batteries they couldnt find the cover once batteries replaced. Bathroom had previous persons personal care bottles one of the bottles was vagisil (eww) grout needed cleaning and it wasnt that hard to rub off with the hand towel, so it wouldnt have taken much to clean. Kitchen benchtop had coffee stains. I guess you get what you paid for. Glad I only had 1 night there

2026-05-18 • via Nuitee
N
Noreen • solo_traveller • au
1
Pros:

Nothing

Cons:

Not what thay advertising no Jym broken..no.. t.v didn't work broken no internet dropping out. Broken .couldn't talk to manager. Yes yes yes run off .wouldn't listen. Yes yes yes. Why your trying to tell her. Or even ask a question. Yes yes yes. Smile at you yes yes yes run away.

2026-05-18 • via Nuitee
I
Ivy • couple • au
10
This was excellent for the value of money spent . I am already booking to go back in a few days .
Pros:

The value for money was great . Prices of everything have gone up as we all know. I paid $120 which was the cheapest over all yet it was well worth the money from other places I have gone too. Clean room with 2 queen beds , living room area . Hotel had live music and great staff atmosphere where locals were regular guests too…
Loved on arrival they had young staff members this warmed my heart . The over all experience was great and I’m booking again to go back in a few days .

Cons:

Obviously it’s been here for a while . It could use a touch of maintenance like paint in some areas I saw were run down . Other wise overall for the price the room and staff experience was great !

2026-05-18 • via Nuitee
E
Emma • family_with_children • au
8
2026-05-17 • via Nuitee
P
Pickering • family_with_children • au
9
Great convenient stay
Pros:

Very easy to book the extra night. Thank you.

2026-05-17 • via Nuitee
R
Ravi • extended_group • au
1
Cons:

Didn’t get any confirmation from the property.

Got there but no one was at the reception and called the no provided on the reception for more than half an hour, NO reply
Ended up staying to a different hotel.

2026-05-17 • via Nuitee