Hotel Tentrem Jakarta

Hotels
9.1 (113 reviews)
11 Jalan Alam Sutera Boulevard , Serpong , id

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Clean and modern rooms
Great location
Cons:
Minor cleanliness issues
Limited breakfast variety

Categories

Cleanliness
8.68
Some minor issues with odors reported, but generally well-maintained.
Service
9.85
Staff were described as attentive and helpful across multiple reviews.
Location
9.39
Conveniently located near amenities and shopping.
Room Quality
8.84
Rooms are modern and clean, with positive feedback on size.
Amenities
9.17
Good variety of amenities, such as the fitness center and spa.
Value for Money
8.83
Generally viewed as good value, though some felt it did not meet a 5-star standard.
Food and Beverage
8.58
Breakfast options well-received, but some complaints about variety.
Overall Experience
9.45
Overall very positive, with plans for return stays mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:21

Property Description

Luxurious Amenities
Hotel Tentrem Jakarta offers a range of luxurious amenities such as an outdoor swimming pool, fitness centre, sauna, and hammam, ensuring a truly relaxing stay for all guests.

Family-Friendly Features
With a children's playground, kids' club, and spacious rooms with various bed configurations, Hotel Tentrem Jakarta is the perfect choice for families looking for a comfortable and enjoyable vacation.

Convenient Location
Situated just 10 km from Indonesia Convention Exhibition and with easy access to Soekarno-Hatta International Airport, Hotel Tentrem Jakarta provides a convenient stay for both business and leisure travelers.

Book your stay at Hotel Tentrem Jakarta now to experience luxury and convenience at its finest.

Important information:

Celebrate the New Year in style with a minimum 2-night stay starting on December 30th or 31st, 2025This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 113 reviews
Cleanliness: 8.68
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 9.17
Value for Money: 8.83
Food and Beverage: 8.58
Overall Experience: 9.45
A
Alifa H • couple • id
10
It was one of the best stay I had. Though only for 1 night. Thank you for everything!
Pros:

EVERYTHING! From the lobby, reception, the staff, the room, the cleanliness of the room, the facilities, the therapist for reflexy, the bed, the size of the room, the breakfast, the mini bar, and I could go on forever

Cons:

None

2026-06-20 • via Nuitee
S
Sylvia • couple • de
10
Sehr stilvolles Hotel mit herrlichem Personal.
Pros:

Sehr schönes, entspanntes Ambiente!

Cons:

Der Kaffee am Morgen hat manchmal etwas länger gedauert.

2026-06-16 • via Nuitee
L
Luke • couple • au
10
2026-05-19 • via Nuitee
M
Markus • couple • ch
8
Sehr schöner Aufenthalt für die Hochzeit
Pros:

Sehr schön und traditionell, lecker Essen und perfekt für einen Anlass.

Cons:

Administrativ in machen Situationen etwas kompliziert.

2026-05-16 • via Nuitee
M
Marison Feriandi • solo_traveller • id
10
Pros:

Kids club is very nice

Cons:

Doesnt have bathtub

2026-05-06 • via Nuitee
S
Silvia Mila • solo_traveller • sg
9
2026-05-04 • via Nuitee
R
Remy • couple • my
9
Great hotel
Pros:

Nice breakfast
Enjoyed the cold bath and sauna
Very clean room

2026-04-29 • via Nuitee
H
Hsu Yi • solo_traveller • au
10
2026-04-26 • via Nuitee
Y
YIN-MEI • solo_traveller • tw
8
The staff are very friendly and helpful.
Pros:

Didn't have the breakfast.

Cons:

Not applicable.

2026-04-10 • via Nuitee
T
Taylor • couple • us
7
Cozy stay in Alam Sutra
Pros:

the breakfast is good, the pool and rooms are cozy

2026-04-01 • via Nuitee
S
Sann • couple • sg
5
Generally good except invoice issue as invoice was not able to provide
Pros:

Location and service

Cons:

Property has no issue but issue with booking. Com. I request invoice in advance before check in. Booking. Com said contact property. But hotel is not able to issue invoice and payment confirmation. Inform booking.com by both property and customer but no solution provided

2026-03-18 • via Nuitee
E
Emre • solo_traveller • tr
10
2026-03-17 • via Nuitee
L
Liam • solo_traveller • au
10
2026-03-08 • via Nuitee
J
James Frederick • solo_traveller • us
9
Pros:

New hotel, beautifully furnished, good buffet breakfast, wonderful staff

Cons:

I was not aware the hotel was alcohol-free.

2026-03-08 • via Nuitee
E
Estelita Martinez • couple • mx
10
2026-03-08 • via Nuitee
A
Angel • couple • id
7
2026-03-07 • via Nuitee
Y
YA-SHAN • family_with_children • tw
10
早餐種類豐富 小朋友的遊戲室很棒。客房很大，住起來舒服
Pros:

全部都很棒 物超所值

Cons:

無

2026-02-11 • via Nuitee
A
Ayodia • solo_traveller • id
10
2026-02-09 • via Nuitee
G
Gerhard • solo_traveller • de
8
Sehr gutes Hotel in Tangeran
Pros:

Es war natürlich sehr schön ein Upgrade in eine Junior Suite mit viel Platz zu bekommen.

Cons:

Der Straßenlärm ist doch deutlich zu hören und das die ganze Nacht. Da kein Alkohol Bier etc. ausgeschenkt wird mag ja landestypisch sein aber doch etwas ungewöhnlich für Europäer

2026-01-24 • via Nuitee
Õm Littlehouse • solo_traveller • fr
8
practical and luxurious
2026-01-21 • via Nuitee