Portola Arabia Hotel Banda Aceh

Hotels
6.6 (14 reviews)
55 Jalan Khairil Anwar , Banda Aceh , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Strategic location
Nearby food options
Cons:
Poor room quality
Service delays

Categories

Cleanliness
5.1
Mention of issues with room quality and noise indicates lower cleanliness standards.
Service
7.6
Difficulty in getting airport pickup suggests some issues, but overall service is standard for the hotel tier.
Location
8.1
Strategic location in the city center close to shopping and dining is a significant plus.
Room Quality
5.6
The room provided without windows and issues with hot water affected the overall room quality.
Amenities
6.6
Basic amenities present, but issues with hot water and noise impact the experience.
Value for Money
6.1
Given the price point and the issues faced, the value may not meet expectations.
Food and Beverage
7.1
Nearby local dining options are appreciated; quality of hotel dining not mentioned.
Overall Experience
6.6
Overall experience is mixed due to location and service but marred by room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:15

Property Description

Modern amenities

Convenient location

Delicious dining options

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 14 reviews
Cleanliness: 5.1
Service: 7.6
Location: 8.1
Room Quality: 5.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 6.6
Y
yenipuspawani • couple • id
1
not twice the bad ever hotel
Pros:

didnot like bad room aroma

Cons:

old vibes lamp hotel

2026-09-12 • via Nuitee
S
syazmeen • couple • my
8
2026-07-12 • via Nuitee
N
Nurbaiti • couple • id
4
Ikke tilfreds
Pros:

Tæt ved centrum

Cons:

Ikke rent

2026-06-12 • via Nuitee
N
Norasimah • solo_traveller • my
1
Pros:

The staff manage to get others room with extra payment

Cons:

They claims do not get the reservation by booking.com

2026-06-04 • via Nuitee
H
Hidayah • extended_group • my
8
2025-12-03 • via Nuitee
N
Ni Luh • solo_traveller • id
6
Lokasi strategis di tengah kota, dekat dengan pusat perbelanjaan.
Pros:

Lokasi strategis ditengah kota Banda Aceh, dekat dengan warung makanan dan toko oleh-oleh.

Cons:

Meminta penjemputan di bandara melalui email tapi tidak ada tanggapan.
Hari pertama diberikan kamar tanpa jendela dan tidak ada sinar matahari masuk.
Air panas di kamar mandi tidak berfungsi.
Keributan di kamar-kamar sebelah dan ruang umum karena sedang ada rombongan paskibra yang menginap.

2025-08-21 • via Nuitee
M
Muhammad • group • my
7
Good
2025-04-07 • via Nuitee
S
Simon • solo traveller • gb
6
Pleasant
2024-12-22 • via Nuitee
A
Azizah • group • my
7
Good
2024-12-04 • via Nuitee
C
Che • review category business travellers • my
10
Everything was good
Pros:

The services soo good !! Staff ,food , services and also the facilities

Cons:

Everything I like

2024-11-02 • via Nuitee
B
Barry
2
Pros:

The place is a dump

2024-10-28 • via Nuitee
F
Fian • group • my
1
Bad
2024-09-21 • via Nuitee
I
Issei
10
Pros:

十分に安心して泊まれる。
シャワーが暖かくないのが難点。

ただ値段だ考えれば、大当たり。
バンダアチェに来る機会があれば、いつも泊まるつもりです。

2024-08-08 • via Nuitee
T
Todd • solo traveller • au
7
Decent enough hotel for Banda
Pros:

Staff were excellent. I was there for 3 nights and I had zero wi fi in my room (and room was pretty crappy and old- don't stay in 217), but they happily changed me to a much better room (with wi fi) for last 2 nights.

Cons:

No hot water wasn't a major issue for me, but just letting others know.

2024-07-09 • via Nuitee
M
Mnemos22 • young couple • ch
3
Poor
2024-03-22 • via Nuitee